Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers good sound quality, powerful bass, and effective noise cancellation, but a significant number of users report reliability issues with the earbuds failing to charge or work properly after a few months of use. Some also found the noise cancellation ineffective and the fit uncomfortable for long-term wear. Overall, the product provides good value, but potential durability concerns should be carefully considered.
Customer review summary generated by AI, including incentivized reviews.Not Durable
I've bought JBL headphones probably a half dozen times over the years, and they always break. I keep coming back to this brand because the customer service is excellent and I am always able to get a new pair free of charge. I'm tired of this constant cycle, though. I had a pair of JBL headphones break a few months ago, and customer service replaced them with this style -- an upgrade! However, they stopped working after only a month. Then it took me several weeks to get a replacement pair (which ...
From jbl.com
Excellent product
These earbuds provide very clear and pure sound, and are loud enough as well. Battery lasts much longer than I can listen to music continuously, and the case holds for 3 full recharges. They fit firmly and comfortably, never had problems with them falling off while walking or cycling. They do not stick out of the ear too much and do not make me look funny. Touch controls work nicely, after you get used with the exact place of the touch sensors. Bluetooth connection is stable and without int...
From jbl.com
How the receiving end hears the phone call.
I tried raycon, the background noise was unbearable to whoever I was talking to. I’ve had no complaints from JBL! Thank you! As a truck driver I have to be hands free. These are easy to use and the sound quality is fantastic!
From jbl.com
Great earbuds at a great price.
Love these earbuds, really comfortable and battery life is very good. The sound is really clean and clear. Bass is just right and the EQ on the app makes it better. My one complain is that I feel like it's not loud enough. But that's my personal preference. Other than that it's a very good pair of earbuds with many features. Sound quality is great but just not loud enough but the long life batteries make it a 4/5 a good solid buy.
From jbl.com
Sorry, the notification sound is not decent
I just got one yesterday, and sadly speaking, I might not use it tomorrow. The music is good, the Noise Cancelling is great, but the notification sound just keep me from enjoying it. Every time I connect it with computer it rings, every time I change the ANC it rings, the noise is so loud that I could feel the pain my ears. And I look into apps, the setting and online document, turn out that there is no way to lower the volume or close the notification. If it looks good, please add a featur...
From jbl.com
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 230NC TWS Headphones did not meet your expecta...
Great headphones for the price
I was in the market for noice cancelling true wireless earbuds. These checked all my boxes and at a reasonable price compared to other brands. They have excellent sound quality and good noice cancelling. My only complaint is that they sometimes make a random scratching noise for a brief moment. It never lasts and it’s not a huge issue, but it can be startling or too loud at times.
From jbl.com
Great quality sound and performance!!
I recently received these and literally love them the sound quality and the comfort as well
From jbl.com
My JBL 230NC TWS Headphones
All I can say is that if you the consumer are looking for great headphones then go with these JBL headphones they sound great the bass is awesome once you customize the sound that you like they feel great I am so glad that I purchased these headphones trust me you won’t regret it
From harmanaudio.com
Heavy equipment
Best headphones yet, I can block out the noise when I'm out of Harms way or I can listen to music and still hear my machine with noise canceling and ambiance aware features.
From jbl.com
Excellent bass
These ear phones have a lot of depth and the bass is solid for such a a small package. I like the app that allows me to use the custom equalizer and adjust for my personal sound preferences.
From jbl.com
Bad call quality but Great battery life
I brought this about a month ago. The battery life is great. It last 8-10 hours like the description says. But the Bluetooth doesn’t work well with iPhone. While on call the Bluetooth disconnect randomly and the call quality isn’t very good.
From jbl.com
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 230NC TWSHeadphones did not meet your expectat...
Classy ear buds, with great sound quality
Would Recommend[This review was collected as part of a promotion.] I have been using these headphones for a month now, and I have enjoyed them a lot. They are easy to pair, and get picked up immediately by my iPhone and laptop, and thus I need not go to bluetooth settings again and again to connect them. The build quality is good, and they work well during your workout session as well. They don't get slippery and fall from ears due to sweat. The sound quality is excellent and noise cancellation is top class a...
From jbl.com
Great Product!
Would Recommend[This review was collected as part of a promotion.] I've had these headphones for about two months and I am loving them so far! They have definitely become my go-to headphone. I use them in place of over ear headphones more frequently than I expected. The sound quality is great, but I've been most impressed by the active noise cancellation. The amount of background noise these block out is significant and has been a pleasant surprise. Battery life has been a big improvement over my previous ear...
From jbl.com
Comfortable, clear mids and highs and good bass
Would Recommend[This review was collected as part of a promotion.] I really like these earbuds and how they fit. I haven't had any problem with them sliding out. Which is a common problem for me. Bass is great but not too much. The mic gives me some trouble though. It randomly drops sound as if I were speaking from the other side of the room. I can hear fine but the person I'm talking to on the phone can't really. The noise canceling is really nice. And the talk through as well as I find myself needing to swi...
From jbl.com
Perfect Every Day NC Earbuds... Almost...
[This review was collected as part of a promotion.] These earbuds are truly a powerhouse, both on NC capability but also on battery life. I have been running them for roughly 2 weeks now and find i need to charge them and the case every other day Pros: Comfortable Excelent noise canceling ability (works better than any other earbuds i have on an airplane) Long battery life App control Touch pads Google Assistant / Amazon Alexa Case feels solid USB C charging Cons: Large case Stems go into the...
From jbl.com

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