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Earbud Wireless Noise Canceling Headphones

Ratings & Reviews for JBL Earbud Wireless Noise Canceling Headphones

3.1
100
Review
 3.1 out of 5
100 Reviews


100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers good sound quality, powerful bass, and effective noise cancellation, but a significant number of users report reliability issues with the earbuds failing to charge or work properly after a few months of use. Some also found the noise cancellation ineffective and the fit uncomfortable for long-term wear. Overall, the product provides good value, but potential durability concerns should be carefully considered.

Customer review summary generated by AI, including incentivized reviews.
100 Customer Reviews

They suck

I had these for about 2 months after replacing an old pair bc the sound just stopped working. The same thing happened. The sound just randomly stopped coming from my left earbud unless it was at max volume, and the sound wouldnt even play from the headset, it would play from some outside speaker on the headset. Im getting raycons after this so I dont recommend these JBL's

June 6, 2023

From jbl.com

Response from Customer Support

We appreciate you taking the time to provide your feedback on our JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds ...

Customer SupportJune 6, 2023

Old vs New

After thinking only the right one charged, I used the short orange cord supplied and charged for 24 hrs. They are better than the 4 yr old JBL earbuds I have. The sound is comparable to full head phones. I wish I could wear them all the time.

May 22, 2023

From jbl.com

Problem solved, love it.

At first I thought I had a defective product. It appears that only the right earbud charged. Then I charged them for 24 hrs with the short supplied orange cord and it worked. The sound is of the best quality, comparable to full head phones. I'm hoping these last longer than my 4 yr old JBL earbuds.

May 22, 2023

From jbl.com

Not happy

I brought my earbuds about 6 months ago and only one would work now that one won’t charge! I love the earbuds but it just work like they were cheap but I paid a lot of money for them.

May 7, 2023

From jbl.com

Response from Customer Support

We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol....

Customer SupportMay 8, 2023

Didn't work long

The right earbud stopped working. I can't reset the ear buds no matter what I try.

April 14, 2023

From jbl.com

Response from Customer Support

We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact points on the charging case and on the earbuds itself. You can...

Customer SupportApril 15, 2023

Horrible app, poor fit.

The accompanying app is barely functional, so much of the advanced functionality is lost. If you do manage to get into the earbud settings it's after you've paused whatever you were listening to and the app will then crash anyway. Also, none of the included cushions actually fit my ear canals, so the noise cancelling features are a moot point.

March 18, 2023

From jbl.com

Response from Customer Support

We appreciate the feedback you've provided to us. We understand that our JBL Tune 230NC TWS did not meet your expectations. We're always look...

Customer SupportMarch 20, 2023

Haven't had these things 60 days and the right one barely has sound coming out of it

February 14, 2023

From jbl.com

Response from Customer Support

Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Tune 230NC TWS. Please check for wax and dirt in...

Customer SupportFebruary 15, 2023

No sound and quiet after a while. Three pairs this

These ear buds are awful. I am on my third pair. They LwYs end up loosing sound in the right ear bud. And they lost sound on both ear buds on my third pair. I have loved Jbl Bluetooth speakers, but these ear buds are trash. I got a pair of PowerBeats pro by Dre.

February 10, 2023

From jbl.com

Response from Customer Support

We appreciate you taking the time to provide us with your feedback. We're here to help you with your JBL Tune 230NC TWS. Please ensure that the e...

Customer SupportFebruary 10, 2023

Buy something else!

These were good... until they needed to be charged. The left earbud simply won't charge. The case is full charge, my left earbud is staying 0%. I've already followed all instructions to ensure proper connectivity. Full disclosure, this is actually the 2nd set. First set I returned to the store withing 15 days for this same issue. And here we are. 2nd set doing the same thing. For the price, this is theft.

January 16, 2023

From jbl.com

Response from Customer Support

Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contac...

Customer SupportJanuary 17, 2023

Good sound but don't plan on watching any videos

Good: Pairs easy, Decent sound quality, OK Noise Cancelling. Bad: BT Driver is not Low Latency causing Video to not be in sync with Audio on any platform, Notification sounds too loud. My wife got me these earbuds for Christmas this year. When I first paired them up I was pleased with the sound and the fit. I mix audio and video as a hobby. Then I watched some video to see how they worked. That's when the wheels fell off the wagon. The sound was always 1/2 to a full second off from the lips...

January 10, 2023

From jbl.com

Response from Customer Support

Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feed...

Customer SupportJanuary 11, 2023

Great earbuds!

These are great. Might want to change the size to the biggest one included to get the best insolation and quality, depending on your ears. To get the sound signature I want - lively, punchy and smooth non ear piercing yet detailed sound, I used the EQ settings in JBL app attached below. This made them shine, big difference.

January 6, 2023

From jbl.com

Okay product. Great with updated driver.

This works really well with my phone. Will not connect to my laptop as an audio device. Only pairs as "other device" making them useless for my laptop.

January 6, 2023

From jbl.com

Response from Customer Support

Thank you for taking the time on providing us with your feedback. In most cases when a laptop has issues connecting to headphones, it's caused by...

Customer SupportJanuary 6, 2023

Everything you need to know

My lovely mother bought me this and I do quite enjoy it!! To turn on and off the sound cancellation, you have to hold the left earbud down (make sure your hair isn’t in the way) and count to one Mississippi. It works to turn the audio both on, and off. To pause what you’re listening to, you hold down the right earbud for one Mississippi and it will pause. The battery life is one thing I really enjoy about it because out of all the headphones I have ever used (which is a lot) this has the longest...

January 5, 2023

From jbl.com

Better than my AirPods Pro’s and beats buds

I purchased these after purchasing our college age daughter a pair to replace her 2 pair of LOST overpriced AirPods. I have AirPods Pro’s and these surpassed them. I love the app and Noise Cancellation. People say they can hear me better and clearer while On calls as well. They are a little bulkier than AirPod pros however, they actually stay in my ears! My AirPods and my Beats buds fall out. I have fallen asleep with one in my ear multiple times and it is always still in my ear when I wake ...

December 16, 2022

From jbl.com

Wouldn't recommend

The quality of these headphones are great! But, I couldn't get over the skipping of the music, the constant bluetooth disconnection and speeding up the music. I thought my first pair was maybe a dud so I exchanged them for a new pair. The second pair did the exact same thing, so unfortunately I had to return them altogether.

December 14, 2022

From jbl.com

Response from Customer Support

We appreciate you taking the time to provide us with your feedback on our JBL Tune 230NC TWS. We're sorry to hear that it didn't meet your ex...

Customer SupportDecember 15, 2022

Mixed

Product is fine, but don't expect to get ur item even remotely close to the date it says you'll get it. The tracking number didn't work till the day it said I'd receive the item, then didn't get it till 10 days after that. Took 2.5 weeks all in all. So if you getting it as an Xmas gift buy it from somewhere else cuz u ain't getting it by Xmas. Don't believe whatever date they give u. Add 2 weeks to that n that's when you'll actually get it

December 8, 2022

From jbl.com

Response from Customer Support

We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're alwa...

Customer SupportDecember 8, 2022

Bad connectivity between multiple devices

Don't buy this if you want to use it with Multiple devices. I was using Samsung bud that got missing before I bought this JBL. With samsung and apple you don't need to disconnect manually from one device to switch to another paired device but this JBL forces you to manually disconnect one to connect another. The mobile app on android is a total mess... it keeps flicking around, I expected a stable app from JBL than this MVP app. It's a total waste of my money.

November 26, 2022

From jbl.com

Response from Customer Support

We appreciate you taking the time to provide us with your feedback on our JBL Tune 230NC TWS. We're sorry to hear that it didn't meet your ex...

Customer SupportNovember 28, 2022

Failed to meet basic expectations

Within 3 months the right earpiece started having trouble connecting to the charging port. Now it rarely holds a charge. Will connect to my phone while I’m driving and force the disconnect from my car. I imagine this all comes down to a faulty charging port. Losing faith in the brand.

November 6, 2022

From jbl.com

Response from Customer Support

We're here to help with your JBL Tune 230NC TWS. Let's try these steps to isolate the issue. We recommend cleaning the contact pins on e case...

Customer SupportNovember 6, 2022

When it works, sounds good

MANY PROBLEMS I bought these headphones 4 months ago. This is actually my second one. The first one, after a week of use, gave me a problem with the left earphone, and it wouldn't turn on again at all. I thought it was bad luck and decided to exchange it. It took a month for the same problem to happen again. Only this time I found out that if I put oil in the connectors it gets better. Even so... I can't leave it connected to any device, laptop or cell phone. Even when I put the headphones in th...

October 13, 2022

From jbl.com

Response from Customer Support

Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tun...

Customer SupportOctober 14, 2022

Not That Great

These might be good ear buds if I didn't constantly have to make sure it's connected to my phone. I have an 12 Pro and here are the issues I constantly have with these ear buds: *Sometimes one ear bud will turn on mid conversation *Sometimes they won't connect when a call comes in *Sometimes I'll answer a call when the ear buds aren't on my ear and they pick up *Sometimes I'll decide to change the out put from the ear buds to my phone and mid conversation it just connects back to the ear buds T...

October 6, 2022

From jbl.com

Response from Customer Support

Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tun...

Customer SupportOctober 6, 2022