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Earbud Wireless Noise Canceling Headphones

Ratings & Reviews for JBL Earbud Wireless Noise Canceling Headphones

3.1
100
Review
 3.1 out of 5
100 Reviews


100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers good sound quality, powerful bass, and effective noise cancellation, but a significant number of users report reliability issues with the earbuds failing to charge or work properly after a few months of use. Some also found the noise cancellation ineffective and the fit uncomfortable for long-term wear. Overall, the product provides good value, but potential durability concerns should be carefully considered.

Customer review summary generated by AI, including incentivized reviews.
100 Customer Reviews

They are not truly waterproof It had fallen out of my ear into my water cup, worked perfectly fine then two days later no sound came out of it and hasn't been working ever since. Really disappointed in this flaw. The other things are perfect good soundproof. The app helps you have a louder sound come out of it and everything is perfect. Just that one flaw. Please fix this JBL .

December 2, 2023

From jbl.com

Awful!

Terrible! I used them like 20 times. Now Left side is permanently dead/off Only Right side works. Unable to do reset via software (available not on mono mode) I want stereo mode, but is not possible to fix this crap piece of hardware.

December 2, 2023

From jbl.com

Response from Customer Support

We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Thes...

Customer SupportDecember 3, 2023

Right earpiece problem.

Had these for a week now , from the beginning right earpiece starts to "reverberate, bass pulsating" as I ride in a bus , or if there is room pressure change like opening and closing the door , which is really annoying. Otherwise , with left earpiece no problem. bass is good. And i dont know how to return them as i ordered them from Mongolia.

December 2, 2023

From jbl.com

Response from Customer Support

We'd like to know more about your inquiry and address it accordingly. To further assist and provide the right information, please contact our local su...

Customer SupportDecember 2, 2023

Nice item good price

Good item even its refurbish it looks & works great!!!

December 1, 2023

From jbl.com

Great audio, doesn’t charge

I’m currently on my second pair of these in less than 2 years. I love them - the noise canceling is great, the audio is crystal clear and they are the perfect size. However, I’m thoroughly dissatisfied and disappointed with the charging case. I have had numerous issues getting the ear buds to sit correctly in the case so that they charge. As mentioned before, this is my second pair due to the same issue with the first. JBL was incredible enough to replace them for me but in less than 2 months I ...

November 22, 2023

From jbl.com

Do not recommend, 2/2 pair broke

I bought 2 pair, one for me and 1 for a friend, about a year ago. One of the earbuds of my friends stopped working a few months ago, and now I'm having issues with mine. They don't charge properly, they only turn on half the time I want them to, and they are transitioning between being on, being in noise-canceling mode, and being in ambient aware mode without me touching them while I'm trying to listen to something with them. Do not recommend.

November 20, 2023

From jbl.com

Response from Customer Support

We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol....

Customer SupportNovember 21, 2023

Don't buy them

Comfortable, good sound quality, but about 2 months after I purchased them they stopped consistently powering on. Now, about 4 months after getting them I have to open and close the case to power them on 20-30 times in the hopes that both earbuds will power on. Even then that doesn't normally work. So then I either have to listen with just one earbud, or use my 5 year old ones from a different brand that both power on.

November 3, 2023

From jbl.com

Response from Customer Support

We're here to help with your JBL Tune 230NC TWS. Charging issues are frequently caused by foreign matter on the metal charging contacts that can ...

Customer SupportNovember 4, 2023

Great! Until it started breaking after 6 months

I got this as a present for Christmas and they worked perfectly: great noise cancelling feature and great sound quality. Although, after 6 months the right earbud stopped working and wouldn't charge. After this, the case battery drained quickly and in October the battery of the left earbud also started to lose battery fast. Now it is mid-October and the right earbud hasn't worked in months, the case battery drains quickly and the left earbud won't charge. I thought this product would have lasted...

October 20, 2023

From jbl.com

Response from Customer Support

Thank you for your feedback. We're here to help with your JBL Tune 230NC TWS. Charging issues are frequently caused by foreign matter on the meta...

Customer SupportOctober 21, 2023

Left ear doesn't charge

These things are trash they have a known problem where the left earbud won't charge.

October 17, 2023

From harmanaudio.com

Great Purchase

Great purchase! Great quality & sound. The fit in the ears is the best part. The ear buds stay put

October 12, 2023

From jbl.com

Terrible interface sounds.

Decent sound quality with good noise canceling, but the sounds for connection and noise cancelation settings are absolutely unbearable. They make my skin crawl and it feels as of my sinuses are being scraped with a dental tool. This Ui/Ux team needs to be fired.

October 2, 2023

From jbl.com

Response from Customer Support

We appreciate your feedback on our JBL Tune 230NC TWS. We understand that this product didn't meet your expectations. We're always looking fo...

Customer SupportOctober 3, 2023

Great budget earbuds

They have a good sound quality, the noise canceling works well. I'm satisfied with the purchase.

September 17, 2023

From harmanaudio.com

does not work for a long time

batteries died after a bit more then a year. and this cannot be fixed (battery replaced) for a reasonable price

September 17, 2023

From jbl.com

Response from Customer Support

Thanks for your feedback. We understand that our JBL Tune 230NC TWS didn't meet your expectations. We're always looking for ways to improve, ...

Customer SupportSeptember 19, 2023

Good Sound Quality, Until the Charging Ports Break

After about 8 months of using these, the charging port inside the case no longer works leaving me with expensive earplugs. I've tried all the trouble shooting recommended by JBL including cleaning both charging ports with rubbing alcohol on a cotton swap, but this did nothing. Would not recommend any JBL earbuds with deep charging ports, unless you want to buy a new pair every 6-12 months.

September 14, 2023

From jbl.com

Response from Customer Support

Thanks for sharing your feedback and experience with our JBL Tune 230NC TWS. We also appreciate you for taking the time to follow the recommended ste...

Customer SupportSeptember 15, 2023

Great value, Nice customization

Great value. I'm very happy with the customization and the fact that the buds aren't always slipping like my previous pair. I wish the bass was a little more punchy.

August 2, 2023

From jbl.com

Great purchase.

Really good sound quality, but that's to be expected from JBL.

July 31, 2023

From jbl.com

Fantastic earbuds!

Amazing sound quality from my earbuds!! I can listen to movies on the iPad or music on my phone without disturbing anyone- Would highly recommend this product to everyone, very comfortable and convenient!

July 30, 2023

From jbl.com

too loud and dangerous to rec

got these as a gift, and while i love the ambient aware feature, and the buds have survived falling in water, thats about the extent. the sounds [connection, low battery etc] are too loud. twice now the 'find my earbuds' feature [that uses a LOUD high pitch tone] has gone off on its own while the buds were just sitting in their case. i can only hope it doesnt happen again when theyre in my ears. with all that, constant sync problems between each other while trying to watch videos, they fall out ...

July 21, 2023

From jbl.com

The fit is not good

Sound Quality is ok, its not worst, but definitely no the best either. Its a mediocre offering. My biggest gripe on these item is that how it fits on my ear, for some reason, the fit on this one on my ears is not good at all. I always find myself pushing the earphones inward, because I can feel it starts to loose its grip on your ear when working out. So if you plan to use this for active lifestyle, then stay away from these. I don't even jump or hop alot during work outs, just the usual weight ...

June 28, 2023

From jbl.com

Response from Customer Support

Thank you for posting a review and we’re sorry to hear that you're having comfortability issues with our JBL 230NC TWS. Our JBL 230NC TWS comes w...

Customer SupportJune 29, 2023

Horrible

I’ve had these for a few months now they are saying 40hour listening time. That’s the biggest lie I ever seen!!! They last about 4 hours, well at least my right one does my left on dies in about 45 minutes from being fully charged. I expected so much more out of these especially with JBL name on them. These are the worst headphones I’ve ever purchased don’t waste your money!

June 21, 2023

From jbl.com

Response from Customer Support

Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 2...

Customer SupportJune 22, 2023