Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the key-cutting service for producing accurate duplicates that fit and operate locks perfectly. Most reviewers highlight that keys worked immediately without modification, with many noting exact matches to originals and smooth operation. Staff assistance significantly enhances satisfaction, with customers commending friendly, knowledgeable employees who guide the process. A small group reported issues with self-service kiosks, citing keys that were too thick or required adjustment. Despite these minor concerns, most customers consider the service reliable and effective, particularly when assisted by store associates.
Customer review summary generated by AI, including incentivized reviews.They couldn’t cut a simple key on a set
Would Not RecommendI had two small keys like this that I purchased at Lowe’s with a lock. He duplicated one and said he couldn’t do the other, go to a lock smith. The lock smith took exactly 40 seconds to locate and cut the key. 🔐
Verified Purchaser
The employee was helpful and friendly
Would RecommendIt wirked
Verified Purchaser
Perfect service and product
Would RecommendService for duplicate keys was friendly and fast. I had 4 keys made and they all work perfectly
Verified Purchaser
This maybe a one time error.
None of the keys worked. I will be returning them to the store.
Verified Purchaser
Hello, We’re sorry to hear that this product was unsatisfactory and did not meet or perform to your expectations. We will continue to monitor product...
Made well
Would RecommendWorked perfectly for the screen door.
Verified Purchaser
I can’t believe I’m writing a review for a key bla
Would RecommendWhen cut correctly, it opens a lock! What more can you really say about it?
Verified Purchaser
Keys don't always work
Cut twice key still didn't work
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...
Do not use the AI key machine
Would RecommendWas cut by associate and works well
Verified Purchaser
Hello, We’re sorry to hear that this product was unsatisfactory and did not meet or perform to your expectations. We will continue to monitor product...