Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the key-cutting service for producing accurate duplicates that fit and operate locks perfectly. Most reviewers highlight that keys worked immediately without modification, with many noting exact matches to originals and smooth operation. Staff assistance significantly enhances satisfaction, with customers commending friendly, knowledgeable employees who guide the process. A small group reported issues with self-service kiosks, citing keys that were too thick or required adjustment. Despite these minor concerns, most customers consider the service reliable and effective, particularly when assisted by store associates.
Customer review summary generated by AI, including incentivized reviews.It works
Would RecommendEmployee cut the key and it worked the lock properly
Verified Purchaser
Highly recommended
Excellent service. Quick help. Questions answered, highly recommended, thank you!
Verified Purchaser
may have to sand off edges of key after cutting
Would Recommendhad to sand the keys down to fit in the hole so they would work, but did not have to sand too much
Verified Purchaser
Keys
All worked without issue!
Verified Purchaser
Great service
Would RecommendI asked for help and the lady was more than happy to help me
Verified Purchaser
Great for the price
Would RecommendGreat for the price and worked well considering it's a specialty key so I'm glad it was an option!
Verified Purchaser
Storm door key
Would RecommendWoked great the first time!
Verified Purchaser
Key doesn’t work
Would Not RecommendThey did not work at all. I have to return. What a hassle
Verified Purchaser
Key did not work
The key did not work.
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...
Two Keys
Would RecommendI purchased two identical keys. An employee cut them for me. Both worked. Next time, if I'm brave, I'll try the machine.
Verified Purchaser
No flaws ar all. Smooth action in the lock.
Worked pe
Verified Purchaser
Keys
Would RecommendFast and easy! Salesperson came right over, had 4 keys!
Verified Purchaser
Key challenge
I needed a key for our screen door. I went to two places and neither had the necessary blank. Lowes did. The key was made and I was on my way in very short order. Thanks, Lowes!
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...