Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the key-cutting service for reliability and speed, with most reporting keys worked perfectly on the first attempt. Many highlight employee helpfulness and professionalism, noting human-assisted cutting delivers superior results compared to self-service kiosks. Keys consistently matched or outperformed originals. Price emerges as the primary criticism, with some finding costs higher than expected, though this rarely deters repeat customers. A few experienced individual key failures resolved by re-cutting. Overall, reviewers strongly recommend the service despite pricing concerns.
Customer review summary generated by AI, including incentivized reviews.Key
Would Not RecommendI had 9 keys made and only 1 worked
Verified Purchaser
Great keys, Amazing service.
Would RecommendGood keys, quick service! Sam @ the Ventura store is a legend.
Verified Purchaser
Key for house
Would RecommendAdded an extra house key, it works
Verified Purchaser
Key
It did not work
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...
Key got stuck in the door.
Would Not Recommendnothing
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...
Auto Key Kiosk-Not supported by Lowe’s
Would Not RecommendUsed Lowe’s key maker because vendor Kiosk not supported by Lowe’s.
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...
Keyed Perfectly!
Would RecommendKeys were made quickly and they work perfectly!
Verified Purchaser
Key
Would RecommendIt’s works and perfect
Verified Purchaser
Don't go to Lowe's
Would Not RecommendFor some reason the key didn't work brought it back and the employee gave me a hard time he couldn't help me apparently your employees do not like helping clients
Verified Purchaser
Hello, We're sorry to hear that your key may have been improperly cut or selected. Please return it to the retailer for a refund or exchange the ...
Quick and easy
Would RecommendIt’s insane that Lowe’s has a DIY key kiosk when a team maker can make one for less money and half the time.
Verified Purchaser
Overall good experience
There should be an easier way you can alert an associate to assist with the key making equipment, instead of walking throughout the store to locate help. Duplicated key worked perfectly.
Verified Purchaser
Hello, We're sorry to hear that your keys may have been improperly cut or selected. Please return them to the retailer for a refund or exchange t...