Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the key-cutting service for reliability and speed, with most reporting keys worked perfectly on the first attempt. Many highlight employee helpfulness and professionalism, noting human-assisted cutting delivers superior results compared to self-service kiosks. Keys consistently matched or outperformed originals. Price emerges as the primary criticism, with some finding costs higher than expected, though this rarely deters repeat customers. A few experienced individual key failures resolved by re-cutting. Overall, reviewers strongly recommend the service despite pricing concerns.
Customer review summary generated by AI, including incentivized reviews.Clean aisles and quick help
It was quick and it works! Help was quick and knowledgeable.
Verified Purchaser
Keys that work
Would RecommendJust what I needed, it was a perfect fit for my door.
Verified Purchaser
Key making made easy!
Would RecommendLove the key machine and the fellow that helped with my keys! Great service!
Verified Purchaser
Na
Would RecommendKey was a true fit.
Verified Purchaser
Works well
Would RecommendIt functions well and was reasonably priced. Employee was very kind when helping me.
Verified Purchaser
good key.
Easy to get, good price.
Verified Purchaser
They work great !!
Would RecommendWorks great !!
Verified Purchaser
Perfect service and a perfect key
Would RecommendWalked into the store. As I neared the hardware area I asked a nearby store employee where to get a key made. He walked me over the their key machine, scanned my original key, selected the proper match, inserted it into the machine ... and a few seconds later he took out the new key. It (actually 3 identical keys that he made for me) is a perfectly working match for my original. Couldn't ask for better service or a better product.
Verified Purchaser
There are absolutely no employees in Lowes….
Would Not Recommend2 out of 4 keys actually worked
Verified Purchaser
Fast copy
Would RecommendQuick job, 5 keys copied. All work very well.
Verified Purchaser
Same house keys that have been duplicated for ages
Would Not RecommendSome things never change and in this case that’s a good thing
Verified Purchaser
It worked
Would RecommendKey fit perfectly
Verified Purchaser
Its unlocks things.
Would RecommendIts a key. It opens things. I like not being locked out of places.
Verified Purchaser
Key
My experience getting my key made was phenomenal. Great help!
Verified Purchaser
Great they have this service available
Would RecommendGood product
Verified Purchaser
Hello, We're sorry to hear that you're unhappy with your in-store experience. This would be best addressed with the manager of the specific l...