Ratings & Reviews for Google Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Copper
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the thermostat for its intuitive design and exceptional ease of use, with most completing installation in under 30 minutes using app guidance. Remote temperature control via smartphone is a standout feature, allowing adjustments from anywhere. Many report measurable electricity bill reductions and highlight the Away mode for automatic energy savings. The sleek, minimalist design receives consistent compliments for enhancing home aesthetics. Smart home integration with connected devices works seamlessly. A small number report occasional Wi-Fi connectivity issues, though these concerns represent a tiny fraction of feedback. Overall, customers consider it a worthwhile investment.
Customer review summary generated by AI, including incentivized reviews.Very bad customer support
Would Not RecommendDo not buy. Product went bad after 11 months. Very hard contacting anyone concerning the Goggle thermostat.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
Absolutely šÆ
Would RecommendAbsolutely šÆ exactly as described!
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
Horrible.
Would Not RecommendHorrible product - nothing but issues from day one. Turning down low at night in freezing temps - common issue across many users. Make the changes to stay at a certain temp then of course reverts back. Finally got it - contacted customer support numerous times - weeks later - still no response. Yet again - turned completely off in the middle of the night during frigid dangerous temps. Researching now how to turn it back on. Do not buy this product - as bad as it is - customer service by Goog...
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel
Hey there, SDOH. Weāre sorry your experience with the Nest Learning Thermostat wasnāt the best. Weād like to investigate and see what may have happen...
Absolutely worth the money
Would RecommendI was initially skeptical about investing in a smart thermostat, but this one has proven to be an excellent choice. In the relatively short time weāve had it, it has not only helped us save money on our electric bill but has also ensured that our house remains consistently comfortable.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
This thermostat works better than expected
Would RecommendGreat Thermostat, Very Pleased
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - White Verified Purchaser
Stopped connecting to wifi
Would Not RecommendI bought the thermostat and for 2 months it was connected to my home wifi, then one day it was disconnected and will no longer find any network. I went through all the trouble-shooting steps and after some internet searching, this problem is unfixable.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
They come defective
Would Not RecommendBad connectivity issues
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
WIFI CHIPS ARE BAD AND A KNOWN PROBLEM
Would Not RecommendOn site apt manager here. We installed about 5 of these buggers into different units and 4 out of 5 have had the W5 wifi error message after just anywhere from a couple weeks to more than a year. Google W5 wifi error; it's a common problem. If it dies outside of the 1 year warranty, they won't replace it even though it is COMMON ISSUE and if they do replace it, it'll probably be a refurbished product. I'm not wasting my time on Google products anymore.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel
Problem with WIFI connection
Would Not RecommendThe thermostat was working properly, but I noticed that was offline. Try to connect (for over a month) it to the WIFI, and then a warning saying "NETWORK Wi-Fi error nest.com/w5" and in SETTINGS "Wi-Fi connection error nest.com/w5" After following all instructions connection failed. Couldn't connect that to the network.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel
Hey there, Fred. Sorry to see you ran into an issue with the Nest Thermostat ā we totally get your frustration. Weād be happy to see what may have ha...