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Nest Hub Max  Smart Speaker with Google Assistant Voice Control in Chalk

Ratings & Reviews for Google Nest Hub Max Smart Speaker with Google Assistant Voice Control in Chalk

4.2
782
Review
 4.2 out of 5
782 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this smart display for seamless Google ecosystem integration, crystal-clear screen quality, and responsive voice control for recipes, video calls, and smart home management. Many highlight impressive audio performance and appreciate facial recognition and photo display features. However, a notable group reports persistent camera malfunctions and occasional Wi-Fi disconnections despite troubleshooting. Some find the interface limiting or consider it overpriced. Overall, most customers view it as a reliable smart home centerpiece despite these drawbacks.

Customer review summary generated by AI, including incentivized reviews.
782 Customer Reviews

Very nice but what we bought it for was to face time our kids but we could never get it to work

Would Not Recommend

It’s a nice unit but it seems like all my Google things have at least 1 problem that a function won’t work. We bought it so we could face time our children on Dou but could never get it to work finally gave up and returned it

January 12, 2022

From Google LLC

Response from Google Customer Care

Hi Kip krause, thank you for sharing your review with us. We're sorry to hear that your experience with your Nest Hub Max has been less than ideal. If...

Google Customer CareJanuary 13, 2022

Great for everything

Would Recommend

Great as an assistant. Awesome for music. Well worth the cost.

January 11, 2022

From Google LLC

Great Tool!

Would Not Recommend

We love our Google Nest Hub Max! It's useful to keep our toddler entertained here and there. Nice to use for background dinner music. Great for video calls to grandparents ans friends! We will be getting an additional one for our parents to keep in touch.

January 11, 2022

From Google LLC

It’s so fun!

Would Recommend

It is so fun!!! The family loves it. I would buy again.

January 9, 2022

From Google LLC

Slightly disappointed

Would Not Recommend

I received this as a gift to upgrade our Google Hub and have the camera for video calling. Although we love the feature, this device is buggy. My children love watching YouTube videos and the device will black out the screen ramdomly although you ca bhear the video still playing. To get the screen back, you must restart the device. This wasn't a problem with the older unit. Also, the screen has a yellowish hue when being used, but is bright white when on the main screen. It's like it has its own...

January 9, 2022

From Google LLC

Response from Google Customer Care

Hi Sheila M, thanks for posting your feedback. We regret to hear that Nest Hub Max didn’t meet your expectations. For the brightness, Google Nest dis...

Google Customer CareJanuary 12, 2022

Nest Hub Max

Would Recommend

I'm enjoying the nest hub, but it seems a bit slower than my mini

January 9, 2022

From Google LLC

Good hardware but software needs work

Would Not Recommend

After owning and loving a google home mini for two years I decided to upgrade to a next hub max to give us more features and the ability to do video calls to family. The nest hub max is a well designed piece of hardware, the sound and video quality are great, but we have constant issues with the software. It almost feels like it is still a prototype in that regard. Most of the issues seem to be with how we word requests to the google assistant, it not properly recognizing different household mem...

January 9, 2022

From Google LLC

Response from Google Customer Care

Hi Frank, thanks for sharing the details of your feedback about the Nest Hub Max, and we’re sorry to hear of your issue with its Google Assistant, and...

Google Customer CareJanuary 12, 2022

Love my Nest Hub Max!

Would Recommend

I am obsessed with my Nest Hub max! It is incredibly reliable and the camera helps with communication with family while I cook or am busy with the kids. I am ecstatic with my Christmas gift!!!

January 9, 2022

From Google LLC

Love my Nest Hub Max!

Would Recommend

Been a Google ecosystem user for quite a while. Nest Hub Max is a great addition to our household. Also the Nest Hub was added for another room. Nest Hub Max has some great features

January 8, 2022

From Google LLC

Decent product marred by Performance Issues

Would Not Recommend

Like with my Nest Hub 1st and 2nd gen, the Max has annoying performance issues that have been unresolved since launch. Scrolling through the menus drops frames like a dubstep artist dropping bass. Sound tuning is off too - the sound profile is worse than a JBL bluetooth speaker. Google should be tuning to harman curve, not whatever internal benchmark their AI came up with.

January 8, 2022

From Google LLC

Response from Google Customer Care

Hi Kevin, we appreciate you for sharing your feedback with us about the Nest Hub Max, and we’re sorry to learn of your annoying experience due to its ...

Google Customer CareJanuary 12, 2022

Nice, when it works

Would Not Recommend

It can be nice and helpful when it works. There are many things it CAN'T do, and many that it CAN do, but 1/2 of the time DOESN'T

January 8, 2022

From Google LLC

Response from Google Customer Care

Hi Busy mom, thanks for posting your feedback about the Nest Hub Max, and it’s unfortunate to learn that your experience is less than ideal. We’d like...

Google Customer CareJanuary 12, 2022

86 year old learner

Would Recommend

we enjoy this and learning to use new features every day.

January 8, 2022

From Google LLC

Not As Good As I Hoped

Would Not Recommend

I was disappointed in my Nest Hub Max. They got the display wrong (again). This time instead of displaying red as orange, you have to make a choice between auto brightness which is too dim in the evening or set it to full brightness but then it won't turn off when it is dark. Stupid.The speaker is pretty good but could be better. Overall, I was left with a "meh" feeling. Why isn't this better?

January 8, 2022

From Google LLC

Response from Google Customer Care

Hi Sbradfor, thank you for your review of your Nest Hub Max and we're sorry that your experience with the device was disappointing. Your feedback on t...

Google Customer CareJanuary 12, 2022

La amo

Would Recommend

Me encanta, yo tenia la google hub 1era generacion y me encantaba pero de navidad me regalo esta mi marido y estoy feliz, la bocina se escucha padrisimo, super fuerte y con un bajo que hace q la musica se escuche excelente, la camara tiene sensor cada vez q me muevo, asi q quien me ve no me pierde de vista, tiene muchisimas mas funciones, como cast, poner youtube, reminders, etcEstoy feliz con mi regalo

January 8, 2022

From Google LLC

Best display and sound out there

Would Recommend

The display is top notch, great size and color. Love the more toned down screen. Being able to play Netflix or YouTube is awesome. Sounds superb compared to 3 others I've tried. Has a rich full sound that easily fire my kitchen.Wish it was easy to pair Bluetooth headphones to it, but it's not.

January 8, 2022

From Google LLC

Awesome Product

Would Recommend

This device is really useful to have in your home. There’s lots of ways it can help you with daily tasks or questions you may have.

January 7, 2022

From Google LLC

Love this thing!

Would Recommend

Great sound, easy to connect, does more than I was expecting. Will be buying another one for our master bedroom.

January 7, 2022

From Google LLC

Next Hub Max

Would Not Recommend

Encountering difficulties setting up several things and linking, especially calendars, Duo, and Assistant. The "help" is often no help as it does not align to what I'm seeing. For the money spent, frustration setting up and as its still not functioning as advertised - I cannot recommend.

January 6, 2022

From Google LLC

Response from Google Customer Care

Hi Ron, thanks for sharing your feedback. We’re sorry to hear that you’re having issues setting up your Nest Hub Max. Your feedback is important to us...

Google Customer CareJanuary 11, 2022

Nest Max

Would Recommend

It's an awesome addition to the kitchen. It's speaker volume is amazing. The ability to watch shows and other stuff is cool as well.

January 6, 2022

From Google LLC