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Nest Hub Max  Smart Speaker with Google Assistant Voice Control in Chalk

Ratings & Reviews for Google Nest Hub Max Smart Speaker with Google Assistant Voice Control in Chalk

4.2
782
Review
 4.2 out of 5
782 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this smart display for seamless Google ecosystem integration, crystal-clear screen quality, and responsive voice control for recipes, video calls, and smart home management. Many highlight impressive audio performance and appreciate facial recognition and photo display features. However, a notable group reports persistent camera malfunctions and occasional Wi-Fi disconnections despite troubleshooting. Some find the interface limiting or consider it overpriced. Overall, most customers view it as a reliable smart home centerpiece despite these drawbacks.

Customer review summary generated by AI, including incentivized reviews.
782 Customer Reviews

Google TV Commercials may activate devices in your

Would Recommend

Connects to all Google Nest Cameras and Other Home Products

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Terrific and keeps improving

Would Recommend

Great product whose software keeps getting better.

May 25, 2022
Verified Purchaser
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Great Product

Product is great so far. Face and voice recognition. All my google alarms. Calendar and contacts link. Respinse to my smart lights is great.

May 19, 2022
Verified Purchaser
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Definitely a good addition to the Google home Eco

Would Recommend

Great speaker, could use some more features and settings, I feel like Google could do better and more then likely they won't disappoint on the next gen, this one other wise is still pretty good and convenient for alot, we keep it in our kitchen, which makes it the best spot in our house at the moment, I got this on sale and glad I did, I use it every day and still have some learning on my part for Operation but a solid buy.

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Response from Nest Support

Hi Andrew, thank you for sharing your review here. We're glad to hear that you're enjoying your experience with your Nest Hub Max. We appreci...

Nest SupportMay 9, 2022

Nest

Not user friendly.

Would Not Recommend

Extremely difficult and frustrating to set up for use. Based on advertising, it appears you only need to plug the Nest Hub in and start using it. However, you must download a program to your cell phone to set up the Nest Hub and then take a lot of effort to configure the device. Video calls on Nest Hub cannot be made without having cell phone service, which is not disclosed anywhere. Help text displayed on Nest Hub is in text that is too large to read and does not have scroll back capabilitie...

May 8, 2022
Verified Purchaser
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Response from Nest Support

Hi there, thanks for sharing your experience. We regret to hear that your experience with Nest Hub Max is less than ideal.

For Duo calls,...

Nest SupportMay 8, 2022

Nest

Such a disappointment

Would Not Recommend

I am a senior and at first I was thrilled that the G Assistant had closed captioning but does not for everything else, not even the news. The whole GUI is an unintuitive, error prone, and clunky mess. The light-weight display is fine unless you try to "double tap to activate" an icon = it has too much give and is difficult to "double tap". It reminds me of the Pixel 6 fingerprint reader issues. I've also asked the Assistant to STOP when it was speaking and received a warning about my Sonos Roam ...

January 23, 2022

From Google LLC

Response from Google Customer Care

Hi Freddie925, thanks for sending in your review on your Nest Hub Max. We're sorry to hear that your experience with your device has been less than id...

Google Customer CareJanuary 26, 2022

Excellent so far

Would Recommend

Very easy to set up. Added a Bose Bluetooth speaker and a Nest Audio speaker. Combined my Nest Hub Max and my Nest Hub into the audio group.

January 23, 2022

From Google LLC

I love this device!

Would Recommend

This Google hub max does all the things I would expect it to do. It has great dashboards, picture quality, digital photo frame, etc.The only reason I'm taking a star off is because when I ask Google to do something, both this device and the mini speakers in the other rooms speak up and try to answer it along with my phone. So that part can get annoying. I've tried adjusting the dials to enable one device to respond more than the other but it doesn't always work well. If you are on the fence I wo...

January 23, 2022

From Google LLC

Response from Google Customer Care

Hi Nick, thank you for sharing your review on your Nest Hub Max. We're glad to hear that you're enjoying your experience with your device. We can see ...

Google Customer CareJanuary 26, 2022

Max hub

Would Recommend

So easy to setup, replaced our Alexa.Alexa needed us to speak loud to it, this doesn't.Sound us way better and much more home comfortable.A very pleasant change.Also, it connects to our many home devices with ease.

January 22, 2022

From Google LLC

Sucks for recipes

Would Not Recommend

The main reason my wife and I wanted this was to help us in the kitchen with recipes. Searching for anything on this device is horrendous. Allegedly you're supposed to be able to send recipes from your phone to it. The only way to do that is to search Google on my phone and hope it has a "Cook" button under it. My wife's phone does not have this button even though her account is also associated with this device. In summary, if you want this thing for recipes, do not purchase.

January 21, 2022
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Response from Nest Support

Hi jcar, thanks for sharing your review here. It's unfortunate to hear that your experience with your Nest Hub Max was horrible. We always aim to...

Nest SupportJanuary 29, 2022

Nest