
Ratings & Reviews for Google Nest Hub Max Smart Speaker with Google Assistant Voice Control in Chalk
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this smart display for seamless Google ecosystem integration, crystal-clear screen quality, and responsive voice control for recipes, video calls, and smart home management. Many highlight impressive audio performance and appreciate facial recognition and photo display features. However, a notable group reports persistent camera malfunctions and occasional Wi-Fi disconnections despite troubleshooting. Some find the interface limiting or consider it overpriced. Overall, most customers view it as a reliable smart home centerpiece despite these drawbacks.
Customer review summary generated by AI, including incentivized reviews.Keeps rebooting
Would Not RecommendIt’s awesome except it just keeps randomly rebooting itself multiple times a day.
From Google LLC
Nest Hub Max
Would Not RecommendThe hub Max is very slow, gotta keep constantly resetting it.
From Google LLC
Hi Ignacio, thanks for posting your feedback. We're sorry to hear that your experience with the Nest Hub Max was less than ideal. There can be several...
Hub max
Would RecommendOf course the bigger screen is a plus, but the camera is a great plus as well. Ease of set up. Quality and great appearance. I love it.
From Google LLC
Nest Hub
Would Not RecommendMain reason I bought is for watching YouTube TV. I had an account and when I tried to launch YouTube TV using the smart App icon, it did not work. On Googling it appears it takes spoken commands to launch, I have not tried this approach as I am no longer near it. Hope it works when I go back there.
From Google LLC
Why 3 devices quit working with no resolution
Would Not RecommendNot working and nobody has assisted me in getting it and 2 minis to work
From Google LLC
Hi Jacey, thanks for reaching out. We´re sorry for the poor experience you have with Nest Hub Max, and for falling short on your support needs. If yo...
Great hardware limited by company disagreements
Would RecommendThe device is great. The screen is large and brilliant in displaying photos. The promise of YouTube and YouTube TV is limited. Yes, you can cast using your phone, but there's not much of an app experience. You can browse a few recommendations, but that's it for YouTube or YouTube TV. At night, there's no option to keep your display from dimming. Dimming is nice for a bedroom, but not so much for a den where you want to see a brightly lit click at all hours. Googles back and forth lawsuits with A...
From Google LLC
Hi LorenzoA, we´re glad to hear that you liked Nest Hub Max. However, we´re sorry to hear that YouTube and YouTube TV didn't meet your expectations. ...
hub
Would Recommendgreat investment would buy again good for every home and every room
From Google LLC
Pretty awesome
Would RecommendI have the Lenovo smart display and the smaller version as well. This is a clear upgrade. The sound is great and the inclusion of a nest cam is awesome. I get a random notification of motion detected and there is nothing there a couple times a day, but it doesn't change my rating. I was hesitant to upgrade, but happy with my choice.
From Google LLC
Has issues
Would Not RecommendMy entire Google system at home was having so many issues I had to reset it now the camera won't even come on on the Nest Max and says it's offline. There are no Google articles I've seen to help resolve this issue so it's pretty much a very expensive picture frame right now. Quite disappointed in Google's product here. Seriously considering switching over to Alexa because of the constant Google issues.
From Google LLC
Hi vbdolphins, thanks for sharing your review with us. We're sorry to learn that you've been experiencing camera and connectivity issues with the Nest...
Poor
Would Not RecommendNothing more then photo frame with outside temp.sad
From Google LLC
Hi Bkihum, thanks for posting your feedback. We're sorry to hear that you're experiencing limited features on your Nest Hub Max. The device has more f...
Don't try to use with a Workspace account
Would Not RecommendI've been invested in Google products for years. Unfortunately, for about 10 years I've been using primarily a Workspace Gmail account. It was fine initially, but then Google decided to stop allowing many features on Workspace accounts. Unfortunately, I'm invested in that account. My photos, purchases (movies and apps), and grandfathered YouTube Music pricing is on that account. How does that relate to the Nest Hub Max? Well, I can't invite any other accounts to my Nest Hub. I had to purchase Yo...
From Google LLC
Hi Tim S, thanks for choosing Google Nest products. We're sorry to hear that you're having issues with your Workspace account with Nest Hub Max. We v...
Face Match only works for 1 person
Would Not RecommendAfter training the assistant numerous times on each of my family's iOS devices, it only recognizes one face. Additionally, Voice match doesn't work, yet it works on all the other speakers in the other rooms. Very pricy for a sub par device.
From Google LLC
Hi William, thanks for taking the time to share your feedback about Nest Hub Max. We’re sorry to hear that the Voice Match isn’t working as expected....
Greatest kitchen aid ever
Would Not RecommendI love my Google home nest. Gives me recipes, plays music, tells me the weather, answers all my questions! The perfect companion.
From Google LLC
Helpful
Would Not RecommendThe display helps with house controls and schedules
From Google LLC
So many uses
Would RecommendThis is the greatest digital photo frame. The ability to play automatically created albums is so helpful and easy to use. The sound quality of the Hub Max easily outpaces the old Home and has much better voice recognition from a distance. This was a Christmas gift that I am very glad I chose to give. I would definitely buy this again.
From Google LLC
Not life changing
Would Not RecommendI was hoping for big room filling sound and helpful tips and tricks and guides on what the device can do and adding functionality to my life. Hasn't happened yet. There basically is no guide, so it is all figure it out as you go. We have learned some fun things as a family and some cool functions, but it has felt clunky learning those things, no high tech. Sound is also pretty minimal quality and not much to adjust other than treble and bass. It is about as good as the Google Minis we have. Even...
From Google LLC
Hi Tower88, thanks for posting your review. We can see that you're experiencing some difficulties in trying to figure out what the Nest Hub Max can do...
Nice and big with awsome sound
Would RecommendCouldn’t be happier big and bold color works nice with all my nest cams
From Google LLC
Needs a little update but overall great
Would RecommendGreat product just need a little more clarity when using voice activation
From Google LLC
Main stay on our kitchen counter
Would RecommendWe started with the smaller google hub. We still use that one elsewhere and love it as well. We wanted one with the built in camera so when we are away we have one more camera. I love having the built in picture frame. The hub greets me every morning, tells me my news, and starts my favorite radio station. We can leave each other messages, look up recipes, and my daughter does her cooking class via the hub. We use it for you tube videos at least daily.It’s an attractive design and it would ...
From Google LLC
Hi Mitch, thanks for sharing your feedback. We're sorry to learn that your Nest Hub Max randomly reboots multiple times a day. This is not the experi...