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Nest Hub Max  Smart Speaker with Google Assistant Voice Control in Chalk

Ratings & Reviews for Google Nest Hub Max Smart Speaker with Google Assistant Voice Control in Chalk

4.2
782
Review
 4.2 out of 5
782 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this smart display for seamless Google ecosystem integration, crystal-clear screen quality, and responsive voice control for recipes, video calls, and smart home management. Many highlight impressive audio performance and appreciate facial recognition and photo display features. However, a notable group reports persistent camera malfunctions and occasional Wi-Fi disconnections despite troubleshooting. Some find the interface limiting or consider it overpriced. Overall, most customers view it as a reliable smart home centerpiece despite these drawbacks.

Customer review summary generated by AI, including incentivized reviews.
782 Customer Reviews

Keeps rebooting

Would Not Recommend

It’s awesome except it just keeps randomly rebooting itself multiple times a day.

November 12, 2021

From Google LLC

Response from Google Customer Care

Hi Mitch, thanks for sharing your feedback. We're sorry to learn that your Nest Hub Max randomly reboots multiple times a day. This is not the experi...

Google Customer CareNovember 13, 2021

Nest Hub Max

Would Not Recommend

The hub Max is very slow, gotta keep constantly resetting it.

November 9, 2021

From Google LLC

Response from Google Customer Care

Hi Ignacio, thanks for posting your feedback. We're sorry to hear that your experience with the Nest Hub Max was less than ideal. There can be several...

Google Customer CareNovember 10, 2021

Hub max

Would Recommend

Of course the bigger screen is a plus, but the camera is a great plus as well. Ease of set up. Quality and great appearance. I love it.

November 8, 2021

From Google LLC

Nest Hub

Would Not Recommend

Main reason I bought is for watching YouTube TV. I had an account and when I tried to launch YouTube TV using the smart App icon, it did not work. On Googling it appears it takes spoken commands to launch, I have not tried this approach as I am no longer near it. Hope it works when I go back there.

November 8, 2021

From Google LLC

Why 3 devices quit working with no resolution

Would Not Recommend

Not working and nobody has assisted me in getting it and 2 minis to work

November 7, 2021

From Google LLC

Response from Google Customer Care

Hi Jacey, thanks for reaching out. We´re sorry for the poor experience you have with Nest Hub Max, and for falling short on your support needs. If yo...

Google Customer CareNovember 8, 2021

Great hardware limited by company disagreements

Would Recommend

The device is great. The screen is large and brilliant in displaying photos. The promise of YouTube and YouTube TV is limited. Yes, you can cast using your phone, but there's not much of an app experience. You can browse a few recommendations, but that's it for YouTube or YouTube TV. At night, there's no option to keep your display from dimming. Dimming is nice for a bedroom, but not so much for a den where you want to see a brightly lit click at all hours. Googles back and forth lawsuits with A...

November 7, 2021

From Google LLC

Response from Google Customer Care

Hi LorenzoA, we´re glad to hear that you liked Nest Hub Max. However, we´re sorry to hear that YouTube and YouTube TV didn't meet your expectations. ...

Google Customer CareNovember 8, 2021

hub

Would Recommend

great investment would buy again good for every home and every room

November 7, 2021

From Google LLC

Pretty awesome

Would Recommend

I have the Lenovo smart display and the smaller version as well. This is a clear upgrade. The sound is great and the inclusion of a nest cam is awesome. I get a random notification of motion detected and there is nothing there a couple times a day, but it doesn't change my rating. I was hesitant to upgrade, but happy with my choice.

November 5, 2021

From Google LLC

Has issues

Would Not Recommend

My entire Google system at home was having so many issues I had to reset it now the camera won't even come on on the Nest Max and says it's offline. There are no Google articles I've seen to help resolve this issue so it's pretty much a very expensive picture frame right now. Quite disappointed in Google's product here. Seriously considering switching over to Alexa because of the constant Google issues.

November 2, 2021

From Google LLC

Response from Google Customer Care

Hi vbdolphins, thanks for sharing your review with us. We're sorry to learn that you've been experiencing camera and connectivity issues with the Nest...

Google Customer CareNovember 3, 2021

Poor

Would Not Recommend

Nothing more then photo frame with outside temp.sad

November 2, 2021

From Google LLC

Response from Google Customer Care

Hi Bkihum, thanks for posting your feedback. We're sorry to hear that you're experiencing limited features on your Nest Hub Max. The device has more f...

Google Customer CareNovember 3, 2021

Don't try to use with a Workspace account

Would Not Recommend

I've been invested in Google products for years. Unfortunately, for about 10 years I've been using primarily a Workspace Gmail account. It was fine initially, but then Google decided to stop allowing many features on Workspace accounts. Unfortunately, I'm invested in that account. My photos, purchases (movies and apps), and grandfathered YouTube Music pricing is on that account. How does that relate to the Nest Hub Max? Well, I can't invite any other accounts to my Nest Hub. I had to purchase Yo...

November 1, 2021

From Google LLC

Response from Google Customer Care

Hi Tim S, thanks for choosing Google Nest products. We're sorry to hear that you're having issues with your Workspace account with Nest Hub Max. We v...

Google Customer CareNovember 2, 2021

Face Match only works for 1 person

Would Not Recommend

After training the assistant numerous times on each of my family's iOS devices, it only recognizes one face. Additionally, Voice match doesn't work, yet it works on all the other speakers in the other rooms. Very pricy for a sub par device.

October 30, 2021

From Google LLC

Response from Google Customer Care

Hi William, thanks for taking the time to share your feedback about Nest Hub Max. We’re sorry to hear that the Voice Match isn’t working as expected....

Google Customer CareOctober 31, 2021

Greatest kitchen aid ever

Would Not Recommend

I love my Google home nest. Gives me recipes, plays music, tells me the weather, answers all my questions! The perfect companion.

October 30, 2021

From Google LLC

Helpful

Would Not Recommend

The display helps with house controls and schedules

October 30, 2021

From Google LLC

So many uses

Would Recommend

This is the greatest digital photo frame. The ability to play automatically created albums is so helpful and easy to use. The sound quality of the Hub Max easily outpaces the old Home and has much better voice recognition from a distance. This was a Christmas gift that I am very glad I chose to give. I would definitely buy this again.

October 21, 2021

From Google LLC

Not life changing

Would Not Recommend

I was hoping for big room filling sound and helpful tips and tricks and guides on what the device can do and adding functionality to my life. Hasn't happened yet. There basically is no guide, so it is all figure it out as you go. We have learned some fun things as a family and some cool functions, but it has felt clunky learning those things, no high tech. Sound is also pretty minimal quality and not much to adjust other than treble and bass. It is about as good as the Google Minis we have. Even...

October 20, 2021

From Google LLC

Response from Google Customer Care

Hi Tower88, thanks for posting your review. We can see that you're experiencing some difficulties in trying to figure out what the Nest Hub Max can do...

Google Customer CareOctober 24, 2021

Nice and big with awsome sound

Would Recommend

Couldn’t be happier big and bold color works nice with all my nest cams

October 19, 2021

From Google LLC

Needs a little update but overall great

Would Recommend

Great product just need a little more clarity when using voice activation

October 19, 2021

From Google LLC

Main stay on our kitchen counter

Would Recommend

We started with the smaller google hub. We still use that one elsewhere and love it as well. We wanted one with the built in camera so when we are away we have one more camera. I love having the built in picture frame. The hub greets me every morning, tells me my news, and starts my favorite radio station. We can leave each other messages, look up recipes, and my daughter does her cooking class via the hub. We use it for you tube videos at least daily.It’s an attractive design and it would ...

October 17, 2021

From Google LLC