Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has experienced a significant decline in quality and consistency. The signature crunchy cake coating is often missing or severely reduced, leaving the bars with little texture or flavor. The ice cream itself has also changed, with the creamy vanilla layer frequently missing and the strawberry flavor tasting artificial or overpowering. Customers report finding foreign objects in the bars. There are widespread complaints about inconsistent quality, with some boxes containing properly coated bars while others are completely bare. Overall, the consensus is that the product is a shadow of its former self, and many loyal customers say they will no longer purchase it in its current state.
Customer review summary generated by AI, including incentivized reviews.No more shortcake coating!
Would Not RecommendI've bought these for years! The outer coating always covered the ice cream and now you bearly get any! Talk about making a great product into a cheap popsicle! Stop trying to save money and keep them covered, or change the picture on the box!
From goodhumor.com
Why is there coconut in this product??
So the ice cream was good. But none of my kids could eat it bc it has coconut flakes in it.. this is strawberry shortcake ice cream not strawberry and coconut shortcake…. So why is there coconut in them?? I mean kids should be able to enjoy your products but you add a major allergy ingredient to something that honestly shouldn’t even have coconut flakes in it!!!
From goodhumor.com
Missing cake toppings
The whole box I purchased came with little to no cake toppings on each bar.
From goodhumor.com
Not the same
Just bought a box and they’re all pink and the vanilla is at the bottom? It’s so gross I can’t eat them. They’re not the same anymore.
From goodhumor.com
Taste like chemicals
Would Not RecommendVery nasty taste like it was rotten or some kind of chemical my kids ate them and after tasting one my 4 year old offered me I threw the whole box away I am now concerned of what my kids consumed
From goodhumor.com
Running low on toppings?
Would Not RecommendThis box barely had any toppings on them. My girlfriend was really looking forward to these, as these are her favorite sweet treats.
From goodhumor.com
Love these but disappointed
Would RecommendThese are typically amazing. Something had to go wrong with the box I bought. I will have to wait to see if this is resolved. No white ice cream in the inside. Feels just all sherbet texture.
From goodhumor.com
Where is the cake coating?!
Would Not RecommendThis was my favorite frozen treat in high school. I loved getting them from the school vending machine. I was feeling nostalgic, but today's do not resemble those of 20+ years ago. Shameful, the package even touts the signature cake coating with a picture of how it is supposed to and used to look. Almost NO coating in real life.
From goodhumor.com
Not the same!
Would Not RecommendThe quality has changed significantly. Not as good
From goodhumor.com
WARNING CHOKING HAZARD
Would Not RecommendI was eating and almost choked on a piece of wood embedded into the ice cream. My 6 year old was eating one next to mez thank god it was me and not her she would have choked. Never will buy this brand again
From goodhumor.com
We're sorry to hear about your experience with our Strawberry Shortcake Bar. Your feedback is important to us. Please contact our Consumer Services te...
Not the same
Would RecommendHighly disappointed with you guys. Idk if you’ve had a change in the way the bars are made or what. I bought a box of the Strawberry Shortcake bars I’ve eaten 4 of the 6 and all 4 of them the vanilla ice cream was all at the bottom of the bar with the strawberry berry filling more then half the bar. It’s soft tart and then extremely sweet I don’t believe I’ll be buying form you again.
From goodhumor.com
We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Plea...
Not even close.
[This review was collected as part of a promotion.] The bars are nothing like they use to be. They use to have a strawberry pink center all the way through surrounded by the vanilla/cake ice cream, and covered in delicious crumbs. Now the top half is just this disgusting artificial burnt frozen strawberry flavor, all the way through. You don’t get any vanilla/cake flavor until the last 1/3. I can’t even eat the first 2/3rds. You can’t last on your reputation when your ice cream bar literally tas...
From goodhumor.com
Thank you for sharing your experience with us. We're sorry to hear that you were disappointed with our Strawberry Shortcake Bar. Your feedback helps u...
stingy!
awful product! they try to save money and skimp on the ice coating.
From goodhumor.com
The strawberry short cakes in my box!
Welp, the recipe did not appear like the one I remember. There is no taste of vanilla. Did the recipe change?
From goodhumor.com
What’s this wood doing in my ice cream?
Would RecommendWe have loved these bars for years. My husband is probably the biggest fan. But tonight he bit into the top of the bar and got a piece of wood stuck in his gums. He put the pieces aside and looked to see if it was from the stick. The stick was whole.
From goodhumor.com
We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Plea...
Best ice cream ever!
Would Recommendliterally my favorite ice cream in the world and its so goodddd!!
From goodhumor.com
No longer my fav :(!
Would Not RecommendThe icecream isn’t the old recipe. I just picked up a box today remembering the original icecream brand and missing the very tasty center and crumbs but unfortunately crumbs are scarce and the center isn’t as tart as it used to be. Very disappointed
From goodhumor.com
All by myself
Would RecommendPlease make this bigger. Feels wrong buying 6boxes
From goodhumor.com
Almost no crunchies on the ice cream
Would Not RecommendThese strawberries shortcake bars used to be my favorite, but the last few times I purchased them I have gotten almost naked ice cream bars. It’s very disappointing because the crunchy topping is my favorite part of the ice cream bar..
From goodhumor.com
Thank you for sharing your experience with us. We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more deta...
Naked
Would RecommendMy favorite ice cream bar. The cake coating is my favorite.
From goodhumor.com

We're sorry to hear about your experience with our Strawberry Shortcake Bar. Your feedback is important to us. Please contact our Consumer Services te...