Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with most users finding it easy to install and program. Many customers report that it works seamlessly with their existing garage door openers. However, some users have experienced issues with the product, such as inconsistent performance, rapid battery drain, and difficulties with the programming process. Overall, the positive reviews highlighting the ease of use outweigh the negative experiences, suggesting this is a quality product that meets the needs of many homeowners.
Customer review summary generated by AI, including incentivized reviews.Perfect
Would RecommendThese items were perfect replacements for inoperable controls.
From geniecompany.com
Best Remote ever
Would RecommendCompatible, easy set up and smooth operation. Very easy to attach to brick wall
From geniecompany.com
Wall mounted opener
Purchase is still in process but the wall mounted opener DID NOT WORK as written by the instructions.
From geniecompany.com
Satisfied
Would RecommendInstalled easily. Has been working fine, as expected.
From geniecompany.com
dark color option is needed
Needed to replace our very old black Genie keypad. Now only comes in white - which calls attention to the keypad when placed on a dark color house. Please provide a black or other dark outside color, or a type of paint that can go on the plastic so it can be painted to match the house color.
From geniecompany.com
Highly Recommend!
Easy to install and program to existing garage door opener.
From geniecompany.com
Good Product w/ Some Difficulty Setting it Up
Would RecommendGood product but instructions were not complete. Needed to know I had to reset the motor to get it to work. I had difficulty mounting it outside. One screw was behind the batteries. It was difficult to gauge the other screw to get it flush with the board. Still not right but will attempt to do it again, removing the batteries again. I will say the lady who helped me live was very patient and helpful. Kudos to her!
From geniecompany.com
Good opener remote
Would RecommendEasy to program, works every time
Verified Purchaser
easy to install
easy to install
From geniecompany.com
We’re sorry you had a negative experience. We would love to better understand what went wrong; holding to our commitment to the highest customer servi...