Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with most users finding it easy to install and program. Many customers report that it works seamlessly with their existing garage door openers. However, some users have experienced issues with the product, such as inconsistent performance, rapid battery drain, and difficulties with the programming process. Overall, the positive reviews highlighting the ease of use outweigh the negative experiences, suggesting this is a quality product that meets the needs of many homeowners.
Customer review summary generated by AI, including incentivized reviews.Difficult to communicate with Customer Service
Would Not RecommendYour site does not acomadate communication about problems with your online ordering system. NO, don't want to talk with associate, want to document what happened to me with online ordering and how apparently your system has been hacked. Feel free to contact me... Yes, very annoyed with what happened.
Verified Purchaser
Garage key pad
So easy to connect and install Works perfectly
From geniecompany.com
Non-Weather Resistance Circuit Board Shorts-Out
Would Not RecommendHave now purchased two and both failed due to moisture corroding the battery terminals where they are soldered on to the circuit board. This caused a battery short and drained the batteries.
From geniecompany.com
We truly appreciate your feedback and apologize for the inconveniences with the Wireless Keypad. We want to ensure you receive the quality and reliabi...
Easy setup and installation
Would RecommendIncredibly easy to set up and easy to mount on outside wall
From geniecompany.com
It works
Would RecommendIt works
Verified Purchaser
GENIE wireless keypad
Awesome product & BILT install steps were easy to follow.
From BILT
Works Perfectly And Is Easy To Setup
Would RecommendWe replaced the original keypad because it simply stopped working. I went online and reviewed the setup process after I received my new one. It was as easy to setup as shown in the video. This model works perfectly now. It works better than the original one that came with the garage door opener. I highly recommend this product for those experiencing difficulties with their Genie garage door wireless keypad.
From geniecompany.com
Easy install
Would RecommendFast and easy to install and set up.
From geniecompany.com
Easy to install and sync with my Lift Master.
Would RecommendThe Lift Master Wireless Garage Door opener was very easy to install my previous one lasted 20 years.
Verified Purchaser
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