Ratings may include incentivized customer reviews.
What Customers Are Saying
This generator is a high-quality and reliable product that delivers excellent performance. Customers praise its powerful output, ease of use, and durability, reporting they were able to power their entire homes during outages. However, some experienced initial setup challenges, and a few received defective units or had issues with the fuel tank. Overall, this is a well-built generator that provides robust and capable backup power with proper maintenance.
Customer review summary generated by AI, including incentivized reviews.Fuel Tank Rusts Out
Would Not RecommendThere is a major problem with the cheap steel uncoated fuel tank on this generator. I purchased it new and the fuel tank had rust over 100% of it within a few years. I always use StaBil and Super Unleaded Shell fuel. I change the fuel out. I have had other equipment with steel fuel tanks that never rusted. I applied a top quality 3 part epoxy fuel tank coating process and that rusted off as well. I just spent $300 on a new Generac OEM fuel tank. Fuel valve extremely hard to rotate as well.
Powerfull
Would RecommendLost power the day it was delivered. Ran flawlessly for 11 hours straight till power was restored. I live in a 2500 square foot ranch and I had use of my whole panel and this generator ran my whole house including the central air conditioner. When the ac would start the power bar on the generator would go to 3 bars, but once the ac was running the power bar dropped down to 1 bar. Impressive!
From generac.com
HUMMM ? WHERE IS THE NOISE LEVEL MEASUREMENT ? THAT IS IMPORTANT TO ME .
Would Not RecommendTO MUCH MONEY FOR A GAS POWER AND WHERE IS THE NOISE LEVEL MEASUREMENT . I WANT TO KNOW THAT MEASUREMENT AND WHY DO THEY NOT POST IT . THE GOOD THING ID A V TWIN CYLINDER .
From generac.com
Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able ...
Finally Broke Down and Bought One
Would RecommendWe live in the northeast and lose power frequently between hurricanes, tropical storms, snowstorms and national grid’s refusal to clear dead trees. We heat our home with electric so went with a XG 10,000 watt generator. Within three days installing the grounding outlet we lost power and the generator was put to use. The generator ran flawlessly for about 12 hours with one refuel. We have use it one more time and again it worked great. We were able run all major appliances, TVs , computers and t...
From generac.com
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Love the product
Would RecommendI have yet to use the generator. Since I got it we have had no issues. I guess the storm recognizes that Generac is on the job.
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Great product, no issues
Would RecommendWe were told before we purchased this generator that once purchased we would no longer have any power outages. Prior to purchasing, power outages were common, typically once a month. Since we've had it, not a single outage. Have to give the product 5 stars just for that. Seriously, I do not anticipate any issues, it starts right up when I excersize it, the battery stays charged, very glad we have. The Generac dealer (Rich Services) was great to work with and explained the unit in great deta...
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Powerful, relatively compact with excellent features
Would RecommendPurchased this gen for my off grid cabin to run my inverter/charger. It was easy to setup and took about an 1hr. This gen is pretty loud, and noisier than similar sized generators in my opinion. It weighs about 300 lbs and I only say this because I had to load it in my truck twice for the same warranty issue. The problem was for an intermittent battery charging system. The system began to not charge after about 30 hours of operation from new. The service center had to replace two parts that ...
From generac.com
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Strong and loud
Would RecommendI've had this generator for about a year and have 25 hours on it. I had an electrician wire in a 50A, 240V breaker / interlock and I back feed my main panel to run my house. Here are my impressions so far. Pros: 1. 10kw is enough to run my whole house, including central air and an electric dryer (not at the same time). 2. The power bar is a handy way to tell how much load is on the generator. I don't have any way to confirm it's accurate, but assuming each bar is about 2kw, most of my usage...
From generac.com
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This unit far exceeds most available units.
Would RecommendDisclaimer: I'm an electrician. I purchased a used (70 hour) unit for a good price. The XG1000E has run perfectly since I acquired it. It backs up a 100 Amp electrical service with no issues. It runs the central air conditioner or the hot tub with no problems, and the usual refrigerators, microwave, TV's and computers. The only thing I did was change to synthetic oil when I purchased it. I run it quarterly and keep the gas tank full with Stabil added. They say you either get a good one or a bad ...
From generac.com
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Received XP10000E today. Had couple issues.
Would RecommendUnboxed XP10000E today. Found box of hardware opened and looked beat up but everything intact. Generator itself ok. Assembled everything without any issues. Added oil and ethanol free fuel. Cranked short time and fired up. No problems. Will follow up review after it gets used a few times. Issues I want to address is fuel line at tank had Green clamp on it but was low and not clamping line to tank nipple. I fixed this. Next was wiring coming out of box above dip stick that was causing fuel line t...
From generac.com
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Owned since summer 2014
Would RecommendI’m using this for most of the house through a 50amp manual transfer switch in the garage. The XG10000E is semipermanent mounted in my shed with custom exhaust through the wall to a automotive muffler and motorcycle baffles in tailpipe. It does a great job during power outages. Runs essentials that include water pump, AC, furnace, refrigerator, freezer, TV, and Ham radio station. Due to harsh Ohio winters I have a heat pad on the bottom frame to keep oil warm. Heat turns on when it drops to 20 d...
From generac.com
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Very pleased with my generator, especially the ease in which it starts
Would RecommendVery pleased with my generator and the ease in which it starts electrically. Although I have yet to put it into service - home backup power - I sure it will be fine.
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21 year old Generac 10000, single digit temperature, starts on the 2nd pull
Would RecommendBought this 21 years ago, I have not started it in 9 months, it has been extraordinarily COLD and I started thinking about: what if our power goes out. turned on the gas and as usual, it started on the second pull. Amazing. If this ever quits working, I will but another one!
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Heavy.
Would RecommendThis generator will supply all the power I require to get through a power failure. My only negative is that the generator is top heavy when you attempt to move it into position. If you are aware of this there is no problem. The electric start feature is a must have for seniors.
From generac.com
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This product exceeded my expectations
Would RecommendAfter assembly, the only problem I experienced was adding the oil. The unit started right up after battery was hooked up , and I ran a few tests on the output and voltage stability. Check out the power with some of my shop tools and saws. I believe this unit is going to work out just fine for me. One feature I did extremely like, was the illuminated receptacle panel.
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Leaks Oil, But Great Generator!
Would RecommendGreat generator for the price, easy to move and start up. Unfortunately, It started slowly dripping oil from the bottom of the motor after starting it up several times. Taking the generator in for service and hopefully it will get fixed.
From generac.com
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Great features
Would RecommendDo not have mine running yet. Electrician is coming Friday. When trying to start the generator today it would not start. Sounded like it wanted to catch but wouldn't. I remembered reading the reviews and we needed at least 5 gallons of gas. We added more gas and it started right up. My question is when using the generator will it continue running when gas level drops below 5 gallons? Thanks
From generac.com
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Great features and reliability
Would RecommendThis generator was purchased for power back-up for a community well providing water to 11 residential homes in a remote area. This generator provides reliable service and dependability during times of harsh weather conditions. It's easy mobility and minimal maintenance provides quick and dependable water service to our homes and residents during periods of local power outage.
From generac.com
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