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Next Generation 22000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Next Generation 22000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

4.2
219
Review
ย 4.2 out of 5
220 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this generator for its reliability and automatic power restoration within seconds of an outage, calling it a life-saving investment. Most highlight seamless whole-house capacity handling HVAC and electric kitchens with quiet operation and quick startup under ten seconds. Many appreciate modern WiFi connectivity for maintenance alerts and remote monitoring. Long-term owners report years of flawless performance. A small number report isolated WiFi connectivity issues or initial defects, and some note optional cold-weather accessories are needed. Overall, reviewers strongly recommend it for dependable home backup power.

Customer review summary generated by AI, including incentivized reviews.
220 Customer Reviews
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Fast and efficient

Would Recommend

From start to finish, I was made aware of the progress every step of the way. The delivery driver's were professional and top notch. ๐Ÿ‘Œ

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Done with Lowe's - NEVER AGAIN

Would Not Recommend

Was able to get the same order from Best Buy a few days later for $580 less and the manager at Lowe's basically told me to pound sand when I asked for a price match. A $580 dollar difference?!?!? Really?!

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Response from Generac

Thanks for taking the time to provide us with this feedback and we're sorry to hear about your experience. Please call Lowe's Customer Suppor...

GeneracSeptember 5, 2024

Generac

Great Generator Less than Adequate Service

Would Recommend

The generator arrived ahead of schedule and when I arrived to collect it, the staff members were ill-equipped to help load it onto my trailer. I tried to offer helpful suggestions and they wanted to argue with me. In the end, when they finally listened, the generator was loaded and made it safely home to be installed.

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Generator

Would Recommend

Generac is a good brand and it was at a good price

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Web App $$$$

Would Recommend

We have had the generator installed for just over a year and it was needed only 1 time for about 30 mins. But it worked like a charm. The only down sides were the expensive installation, $6,000, and the subscription service cost ($55 a year) for a very limited web app. Every other WIFI enabled electronic in my house has a free web app to monitor it. So why does Generac need to charge? I feel that charging owners to access an existing site is outrageous and is a predatory charge.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracJuly 3, 2023

Generac