Ratings may include incentivized customer reviews.
What Customers Are Saying
The replacement canopy covers are generally of poor quality compared to the original products. Many customers report the replacement covers are much thinner and less durable, often ripping or tearing within a couple years. The fabric feels more like cheap tarp material rather than high-quality canvas. Several customers note the replacement covers do not fit the frames as well, with issues securing the cover. While some were initially satisfied, the overall sentiment is these replacement covers are not worth the money and do not provide the same quality and durability as the originals.
Customer review summary generated by AI, including incentivized reviews.Lightweight
Would Not RecommendTerrible product, do not waste your hard earned money on this item…. Nothing like the original cover that came when we purchased the pergola. The rain water sits on the top pulling the cover down just for 1 thing wrong….I could go on and on….cheap material but expensive for the quality.
Fragile
Would Not RecommendWe installed this replacement cover in late August 2021. In mid October 2021 it started ripping. It appears that “Rip Lock” is not comparable to”Rip Stop”. The original canopy cover was is use for several years before it succumbed to sun and wind damage. This replacement didn't even survive 2 months. And to top it off, if it tears in the wind (any other way?) it is not covered by warranty.
Thank you for your feedback. Our RipLock canopies will help prevent rips from spreading but they are not rip proof. In addition, our canopies come wi...
BAD QUALITY
Would Not RecommendNOT WORTH THE MONEY… A LOT OF SMALL HOLES IN FABRIC… THEY TOLD ME THIS WOULD FIT MY UMBRELLA WHICH IT DOES NOT
Thank you for your feedback. We regret to hear the issues you are facing. In order for us to better assist you, please contact customer service. ...
Not a good purchase
Would Not RecommendAfter we spent quite a bit of time putting the frame together we discovered there were a couple of small dents in it but we weren’t willing to take it all apart again. The canopy covering only lasted a year… Easily rips.
Thank you for your feedback. Our canopies come with a one year warranty that covers manufacturer defects. Please contact customer service.
Doesn't have zippers like it says.
Would Not RecommendStill not what was ordered. I redid it so i could use it.
This canopy does not come with a zipper and has tubular pockets, as stated in the product description.
Poor substitute.
Would Not RecommendNot as thick as original. Fit ok, but wish the original material was still available.
We apologize that the canopy is not like the original. Garden Winds is an aftermarket canopy company that uses its own material to makes the replacem...
Thank you for your feedback. We are not the original manufacturer and only carry aftermarket canopies, therefore our canopies will not be the same as...