Ratings may include incentivized customer reviews.
What Customers Are Saying
The product allows stacking of the washer and dryer, but has quality issues. The adhesive on the rubber pads often does not stick well, requiring additional glue or tape for secure installation. The provided screws may not tightly secure the dryer, raising concerns about long-term stability. The overall design and construction quality is seen as poor, especially given the high price. There are also reports of incorrect or missing parts being delivered, leading to frustrating installation experiences. While the product serves its basic function, many feel the quality and value do not match the price.
Customer review summary generated by AI, including incentivized reviews.Expensive but works
Would RecommendIt works to attach washer to dryer, but quite expensive considering what the pieces are
I bought it bc I had to
Would RecommendThe product is what I needed to stack my washer and dryer. Nothing exceptional or exciting.
Waste of money
Would Not RecommendWaste of money could have used my old stacking kit. It was exactly the same
Creates Bigger Problem Than it Solves
It makes the dryer protrude out over the washer by almost 2 inches. (i.e., it is not flush). The result is my laundry closet doors will no longer close. This extra depth is NOT listed in the product dimensions.
This laundry stacking kit should not cause your dryer to stick out further than your washer. If it is, we encourage you to ensure that it is installe...
Never order from lowes.
Would Not RecommendWorst ordering and delivery experience. I ordered in store a stackable washer and dryer. They did not order the stacking kit. Had to wait an extra week to have the units installed. When they came to install everything they started a load and left. Not 5 min after they pulled away there is water pouring out from the washer all over. Called customer service and they weren't coming back until the 5th. I pushed and finally got a solution that the delivery team would return today but didn't know when...
To best address your concern, please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. They can either ad...
Issue After Issue
In our experience, it is difficult to get the correct product. The stacking kit we received with the first delivery was labeled incorrectly. It had one lable for what was inside the box and another label for a different stacking kit. We had to return the original stacking kit, buy it again, return it again, and get two more stacking kits before they were able to actually install it. The third attempt to install the stacking kit resulted in the correct brackets, but there was an issue with th...
Thanks for sharing your feedback about the installation process that we'll be sure to pass along to the appropriate team. We appreciate you choos...
Sturdy and quiet
Would RecommendStacked washer/dryer are quiet. No rattles or shaking.
Thank you for sharing your experience! We're glad to hear your stacked washer and dryer are running quietly and smoothly—no rattles or shaking is...
Check kit for all parts before leaving the store.
Would RecommendThe kit was missing parts (the screws) and had to be returned and exchanged.
To best address your concern, please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. They can either ad...
We are sorry to hear you purchased a new stacking kit and could have used your previous one. If you haven't already, please reach out to Lowes di...