Ratings may include incentivized customer reviews.
What Customers Are Saying
The product allows stacking of the washer and dryer, but has quality issues. The adhesive on the rubber pads often does not stick well, requiring additional glue or tape for secure installation. The provided screws may not tightly secure the dryer, raising concerns about long-term stability. The overall design and construction quality is seen as poor, especially given the high price. There are also reports of incorrect or missing parts being delivered, leading to frustrating installation experiences. While the product serves its basic function, many feel the quality and value do not match the price.
Customer review summary generated by AI, including incentivized reviews.Make Sure You understand Needs of Deluvery Folks
Would Not RecommendI am still waiting for the stackable washer/dryer to be installed after two attempts over a month. First time did not bring stackable hardware. Second time said issues with vent connection. I’m about to tell them to come get them as they are still in the boxes.
Lowes ERROR!
Would Not RecommendThe appliance salesman ordered the wrong stacking kit for my washer/dryer there the delivery men couldn't install it! I ended up with a dryer left on the living room and un usable! The Lowe's store where I made the purchase at severn, MD wasn't helpful at all. Couldn't get a return call. I had to drive to the store to get it resolved & have a 2nd team come out to install the dryer! Store manager verified the salesman ordered the wrong part. I will never trust a Lowe's salesman again nor p...
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Great product for stackable W/D
Would RecommendEasy to install and no complaints
Can’t go wrong with this to stack your dryer
Would RecommendEasy to install
n/a
Would RecommendIt works
Salesperson sold wrong size
Would Not RecommendThe product did not work for my washer/dryer because the Lowes salesperson sold me the incorrect size. I had to file a claim because the third party service Lowes uses caused additional problems.
We would recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance.
Delivery Co. is horrible
Would Not RecommendThe whole experience with buying the washer and dryer from Lowe’s was a nightmare. We had 6 different delivery teams here. The 7th team was here to remove both of the appliances.
From Steel Laundry stacking kit ( White ) Verified Purchaser
For the best assistance with your delivery, we recommend contacting Lowe's directly. They can be reached at 1-800-445-6937.
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We encourage you to reach out to Lowes Customer Care by calling 1-800-445-6937 or you can text 84109.
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