Ratings may include incentivized customer reviews.
What Customers Are Saying
The product allows stacking of the washer and dryer, but has quality issues. The adhesive on the rubber pads often does not stick well, requiring additional glue or tape for secure installation. The provided screws may not tightly secure the dryer, raising concerns about long-term stability. The overall design and construction quality is seen as poor, especially given the high price. There are also reports of incorrect or missing parts being delivered, leading to frustrating installation experiences. While the product serves its basic function, many feel the quality and value do not match the price.
Customer review summary generated by AI, including incentivized reviews.Served its purpose
Would RecommendServed its purpose
perfect fit for GE
Would Recommendeasy assembly easy instructions perfect fit
It wasn’t installed, delivery men incapable of ins
Would Not RecommendWouldn’t know
Failure
Would Not RecommendNo idea how good the product is. Lowe’s online services charged me $3500 and did deduct the money out of my account for $1700 worth of appliances. After a week of arguing going back-and-forth with the banks And the Lowe’s call center. I finally got my money back yet. I still do not have a washer and dryer because of Lowe’s failure to provide good service.
From Steel Laundry stacking kit ( White ) Verified Purchaser
We understand the frustration caused by this situation. To best address your concern, we ask that you please reach out to Lowe's Customer Care at...
Never get installation from lowes
Would RecommendProduct is great
Great product
Would RecommendJust didn’t fit the return process was great because Larry and Josh
Oh my. We do understand how important it is to have a smooth installation process and we strongly encourage you to contact Lowe's directly at 1-8...