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Professional 18.9-cu ft Frost-free Upright Freezer ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Frigidaire Professional 18.9-cu ft Frost-free Upright Freezer ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

4.5
2751
Review
 4.5 out of 5
2754 Reviews


100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is highly praised for its large capacity, sleek design, and convenient features like the ice maker and soft freeze drawer. Customers highlight the spacious and well-organized interior with bright lighting. The freezer is described as high-quality, quiet, and a great value. However, some customers have experienced issues with the ice maker or other components failing prematurely, leading to frustration with the repair process. A few also note minor design flaws.

Customer review summary generated by AI, including incentivized reviews.
2754 Customer Reviews

Beautiful freezer

[This review was collected as part of a promotion.] A very nice freezer, we also purchased the fridge. Overall the units were easy to install and most of the trim kit was easy. The water line to connect both units was a bit tricky to install.

December 8, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi there! Thank you for sharing your feedback! We’re glad to hear that both your freezer and refrigerator have been nice additions and that the instal...

Online Outreach SpecialistDecember 9, 2025

Beautiful and functional!

[This review was collected as part of a promotion.] This fridge works great! We paneled it to match our cabinets. Just ensure proper measurements and you will enjoy this fridge!

December 7, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi, Kevbo! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire fridge is both beautiful and functional, and that it inte...

Online Outreach SpecialistDecember 9, 2025

Beautiful Refrigerator

[This review was collected as part of a promotion.] This is a beautiful kitchen appliance. Lots of efficient space.

December 4, 2025

From frigidaire.com

Freezer you can see you items!

[This review was collected as part of a promotion.] Love the freezer I can see everything that is in it. with the see through bins Ice holder is big.

December 2, 2025

From frigidaire.com

Lemons

[This review was collected as part of a promotion.] I bought the column refrigerator and freezer in 1/21 and the white plastic around the interior of the box developed cracks in several places in both units. I've had low end refrigerators that were 15 years old and never had this issue. I don't even know how I would go about repairing this problem and now I am having problems with my ice maker. Disaster

December 2, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi Werefour! Thank you for reaching out, and we’re very sorry to hear about the issues you’re experiencing with your refrigerator and freezer. We unde...

Online Outreach SpecialistDecember 4, 2025

Great!

[This review was collected as part of a promotion.] Love the two ice bins. The ice doesn't stick together either! Shelves could be adjusted a bit better on install but that's probably from where I purchased. Plenty of room for everything.

December 1, 2025

From frigidaire.com

Frigidaire - 19 Cu. Ft. Single-Door Freezer

[This review was collected as part of a promotion.] My new home came with the Frigidaire - 19 Cu. Ft. Single-Door Freezer and Frigidaire - 19 Cu. Ft. Single-Door Refrigerator. They look nice, the width is good BUT the depth is horrible. Cannot put much in either unit, and forget any large dish or storage container. As a retired professional kitchen and bath designer for 38 years I would have never put these in any of my clients kitchens.

November 29, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi there! Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciate the look and width of the units, but ...

Online Outreach SpecialistDecember 1, 2025

[This review was collected as part of a promotion.]

November 26, 2025

From frigidaire.com

Sticking with Frigidaire.

[This review was collected as part of a promotion.] Huge, functional, futuristic.

November 26, 2025

From frigidaire.com

Response from Online Outreach Specialist

Dear Valued Customer! Thank you for sharing your experience with your Frigidaire Professional Single-Door Refrigerator (model FPRU19F8WF)! We’re thri...

Online Outreach SpecialistNovember 26, 2025

Spacious

[This review was collected as part of a promotion.] Beautiful and spacious. Love having a full size refrigerator and freezer

November 24, 2025

From frigidaire.com

Response from Online Outreach Specialists

Hi, Steph1973! We’re thrilled to hear that your Frigidaire Single-Door Freezer is both beautiful and spacious and that you’re enjoying having a full-s...

Online Outreach SpecialistsNovember 25, 2025

Very Nice Professional Unit

[This review was collected as part of a promotion.] The freezer is beautiful and has been flawless so far. We struggled to find a column freezer with ice maker and this really fit the bill. The only reason I gave 4 stars is the door was damaged in transit however my retailer is replacing. I would highly recommend this unit for a standalone column freezer - ready made to fit into the decor of your home - with an ice maker.

November 22, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi there. We’re so glad to hear that your column freezer is working flawlessly and fits perfectly into your home! Thank you for sharing your experienc...

Online Outreach SpecialistNovember 25, 2025

Lack of a good installation support

[This review was collected as part of a promotion.] The installers were looking for any excuse to avoid installing including size, water valve while we had water valve and I hired a third party installed it and fitted in the space we had . I also reported three issues with drawer door in the fridge and clicking sound in the freezer door. I like the fridge and the brand while threse issue makes you regret your purchase

November 21, 2025

From frigidaire.com

Response from Online Outreach Specialist

We’re sorry to hear about the difficulties you experienced with the installation of your new refrigerator and the issues with the drawer and freezer d...

Online Outreach SpecialistNovember 24, 2025

[This review was collected as part of a promotion.]

November 21, 2025

From frigidaire.com

Awesome freezer

[This review was collected as part of a promotion.] I've wanted a stand alone freezer for quite a while. I love this one, spacious, well laid out. with an ice maker.... which is a big thing for my family. and I trust frigidaire products

November 19, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your positive experience with the 19 Cu. Ft. Single-Door Freezer. We’re delighted to hear that you’re enjoying the spacious desi...

Online Outreach SpecialistNovember 21, 2025

[This review was collected as part of a promotion.]

November 16, 2025

From frigidaire.com

[This review was collected as part of a promotion.]

November 13, 2025

From frigidaire.com

Response from Online Outreach Specialists

Hi, Tms77! Thanks for your 5-star rating! We’re thrilled that your Frigidaire Single-Door Refrigerator is performing well. Your feedback helps us cont...

Online Outreach SpecialistsNovember 14, 2025

We bought this freezer due to Consumer Reports rating. Our icemaker stopped just out of warranty & online complaints list it as a frequent problem (see Reddit). If you purchase, get the extended warranty.

November 11, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi there! Thank you for taking the time to share your experience with your Frigidaire freezer. We’re truly sorry to hear that your icemaker stopped wo...

Online Outreach SpecialistNovember 12, 2025

New Fridge/Freezer

[This review was collected as part of a promotion.] Very spacious and it runs very quietly. It remains very cold. We ordered more shelves to be more organized. It looks amazing too.

November 11, 2025

From frigidaire.com

Awesome Fridge

[This review was collected as part of a promotion.] Love the space and the organization of the drawers.

November 8, 2025

From frigidaire.com

Tons of room!

[This review was collected as part of a promotion.] I am loving the amount of room in the freezer. We have it installed with the single door refrigerator and together they are stunning in our newly remodeled kitchen. There is a ton of shelf space, the ice maker works quickly and quietly, and the drawer space adds a nice touch for items that we’d like kept out of view.

November 6, 2025

From frigidaire.com

Response from Online Outreach Specialist

We truly appreciate your thoughtful review! It’s wonderful to hear that your new freezer and refrigerator combination not only looks beautiful in your...

Online Outreach SpecialistNovember 6, 2025