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Professional 18.9-cu ft Frost-free Upright Freezer ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Frigidaire Professional 18.9-cu ft Frost-free Upright Freezer ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

4.5
2751
Review
 4.5 out of 5
2754 Reviews


100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is highly praised for its large capacity, sleek design, and convenient features like the ice maker and soft freeze drawer. Customers highlight the spacious and well-organized interior with bright lighting. The freezer is described as high-quality, quiet, and a great value. However, some customers have experienced issues with the ice maker or other components failing prematurely, leading to frustration with the repair process. A few also note minor design flaws.

Customer review summary generated by AI, including incentivized reviews.
2754 Customer Reviews

[This review was collected as part of a promotion.] We love it.

August 7, 2025

From frigidaire.com

The most amazing fridge and freezer ever!

[This review was collected as part of a promotion.] We love our new refrigerator/ freezer combo! It looks great and inside it’s so easy to store beautifully and see what is there. Filtered water is tucked away so neatly and is so easy to access.

August 7, 2025

From frigidaire.com

Easy to see everything

[This review was collected as part of a promotion.] Because it’s not deep you actually can find everything! The water is in an obvious but concealed spot. The drawer and shelf mix is great for organization

August 7, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi there. We’re so glad to hear you’re enjoying the thoughtful design of your refrigerator! It’s great that the layout makes everything easy to find, ...

Online Outreach SpecialistAugust 8, 2025

Awesome product, and it looks great!

[This review was collected as part of a promotion.] We bought this freezer to put in the pantry of our new build. Works great and it looks better. We could not be happier with the freezer.

August 6, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your feedback! We’re so happy to hear that your new Frigidaire freezer is working great in your pantry and also enhancing the lo...

Online Outreach SpecialistAugust 7, 2025

Freezer

[This review was collected as part of a promotion.] This unit is taking the place of a SubZero Freezer. It's 3" smaller in width & about 5" in height. This freezer is great, it's not a SubZero, but neither is the price tag. If Frigidare was smart, they would resize their units as close to SubZero as possible. They would take a chuck of their market share....

August 6, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your honest feedback, pat9639! We’re glad to hear that your Frigidaire freezer is working well for you. We truly appreciate your...

Online Outreach SpecialistAugust 7, 2025

Great fridge

[This review was collected as part of a promotion.] When my old fridge/freezer combo died I switched to a full fridge. This option has plenty of space, which is needed when feeding 3 teenagers.

August 1, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi, Jody. Thank you for sharing your experience! We're so glad to hear your switch to a full refrigerator is working out—especially with three hungry ...

Online Outreach SpecialistAugust 4, 2025

Was very easy to install myself. Love the capacity and the door shelves.

[This review was collected as part of a promotion.]

August 1, 2025

From frigidaire.com

[This review was collected as part of a promotion.]

July 30, 2025

From frigidaire.com

So far so Good

[This review was collected as part of a promotion.] Looks amazing beside the frig.

July 30, 2025

From frigidaire.com

A great option to SubZero

[This review was collected as part of a promotion.] This refrigerator/ freezer is beautiful. it's not a Subzero, but you also aren't breaking the bank to purchase it.

July 30, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi there. Thank you for the great feedback! We're so glad you're enjoying the look and performance of your refrigerator/freezer. We design our applian...

Online Outreach SpecialistJuly 31, 2025

Great freezer

[This review was collected as part of a promotion.] The freezer is spacious, easy to organize, and keeps food frozen.

July 28, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thanks for the great feedback! We're glad to hear you're enjoying the spacious and efficient design of your freezer. If you ever need assistance or h...

Online Outreach SpecialistJuly 30, 2025

Great product

[This review was collected as part of a promotion.] Well made product with many features making it a valuable appliance

July 26, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for the positive feedback! We're thrilled to hear you're enjoying the features and value of your new appliance. If you ever have questions o...

Online Outreach SpecialistJuly 29, 2025

Review

[This review was collected as part of a promotion.] Great customer service!

July 25, 2025

From frigidaire.com

[This review was collected as part of a promotion.] Works beautifully and helps us have much needed fridge and freezer space! I wish it was a little deeper inside.

July 24, 2025

From frigidaire.com

[This review was collected as part of a promotion.]

July 24, 2025

From frigidaire.com

Great refrigerator

[This review was collected as part of a promotion.] Love the clean look, and all the space inside. Feel like some of the little square pockets that go on the door shelves are to small and would like not some many individual ones and maybe a few of the shelves have longer ones.

July 24, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your thoughts! We're glad you love the clean look and spacious interior. Your feedback on the door shelf design is appreciated—f...

Online Outreach SpecialistJuly 25, 2025

Family freezer

[This review was collected as part of a promotion.] Had to purchase the new freezer along with the new fridge bc when the old model fridge stopped working - models changed and they didnt match. Freezer configuration is different from the full sized Electorlux, but cute ice in a lower pullout section is handy for kids to access. Ice maker is LOUD when water pulls into system. Not my favorite feature. Middle draw in freezer for "soft foods" like oce cream. I buy bread in bulk and keep that ther...

July 23, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for taking the time to share such a thoughtful and detailed review. It’s great to hear that the freezer meets your family's daily needs and ...

Online Outreach SpecialistJuly 25, 2025

[This review was collected as part of a promotion.]

July 23, 2025

From frigidaire.com

Plenty of space

[This review was collected as part of a promotion.] This freezer looks great and gives all the room needed

July 23, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thanks for the great feedback! We’re glad to hear the freezer looks great and gives you all the space you need. Enjoy the extra storage! Should you ha...

Online Outreach SpecialistJuly 23, 2025

The good and bad

[This review was collected as part of a promotion.] The ergonomics of the refrigerator are great. Nevertheless, quality control at production does not seem too great (broken control panel shelve and missing glass) and apparently the compressor may be undermentioned according to the tech I spoke with. May need replacement after just 3 years based on the tech's experience. At that price, the refrigerators should last 15 years. In general, I would buy European products as their requirement for repa...

July 21, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your detailed feedback, Gguy1. We’re glad to hear you appreciate the ergonomics of your Frigidaire refrigerator, but we’re truly...

Online Outreach SpecialistJuly 23, 2025