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Professional 18.9-cu ft Frost-free Upright Freezer ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Frigidaire Professional 18.9-cu ft Frost-free Upright Freezer ( Smudge-Proof Stainless Steel ) ENERGY STAR Certified

4.5
2751
Review
 4.5 out of 5
2754 Reviews


100% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is highly praised for its large capacity, sleek design, and convenient features like the ice maker and soft freeze drawer. Customers highlight the spacious and well-organized interior with bright lighting. The freezer is described as high-quality, quiet, and a great value. However, some customers have experienced issues with the ice maker or other components failing prematurely, leading to frustration with the repair process. A few also note minor design flaws.

Customer review summary generated by AI, including incentivized reviews.
2754 Customer Reviews

Refrigerator

[This review was collected as part of a promotion.] Excellent refrigerator, looks awesome with the freezer side by side with a joining kit!

March 27, 2026

From frigidaire.com

Response from Online Outreach Specialist

Good day, Kanon! Thank you for your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the side-by-side setup with t...

Online Outreach SpecialistMarch 31, 2026

[This review was collected as part of a promotion.] Excellent model

March 24, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello, Juanes. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to...

Online Outreach SpecialistMarch 25, 2026

Second unit purchased

[This review was collected as part of a promotion.] This is the second time we purchased this unit. The first unit was a continuous problem. The icemaker was serviced numerous of times and finally Frigidaire acknowledged it was a defective unit. Due to the matching refrigerator we replaced the unit with the same. We love the unit, we love the looks, we are hoping this one last longer.

March 22, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello there, NBTX17! Thank you for sharing your experience. We’re glad to hear that you love your new unit and its design, and we appreciate your pati...

Online Outreach SpecialistMarch 25, 2026

Best Decision

[This review was collected as part of a promotion.] We upgraded to a newer version and absolutely love our new one!

March 19, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi, Sterny5! We’re so happy to hear upgrading was the best decision and that you’re absolutely loving your new version! It’s always exciting when an u...

Online Outreach SpecialistMarch 20, 2026

Spacious appliance

[This review was collected as part of a promotion.] Very Happy with appliance, great space for all my family needs. Great features and keep temperature without an increasing my utilitie bill.

March 4, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Ruben2025! Thank you for sharing such wonderful feedback! We’re delighted to hear that the refrigerator is providing the space and features your fa...

Online Outreach SpecialistMarch 6, 2026

Awesome Refrigeration

[This review was collected as part of a promotion.]

March 4, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying your 19 Cu. Ft. single-door refrigerator and that it’s meeting your ...

Online Outreach SpecialistMarch 5, 2026

[This review was collected as part of a promotion.] Love this freezer!

March 2, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you! We’re so glad to hear you love your Frigidaire freezer. Enjoy all the extra storage it provides! Should you have any additional questions o...

Online Outreach SpecialistMarch 4, 2026

[This review was collected as part of a promotion.]

March 1, 2026

From frigidaire.com

Response from Online Outreach Specialists

Hi, JoboosRum34! Thank you for giving a 5-star rating to your Frigidaire Single-Door Refrigerator! We truly appreciate your support and are delighted ...

Online Outreach SpecialistsMarch 4, 2026

Great for a large Kitchen for a fraction of the price as a built-in.

[This review was collected as part of a promotion.] This is a great Large Refrigerator and Freezer at a fraction of the price as a built in. Love the large freezer and 2 ice buckets. My only complaint is that the unit sits low to the ground and the doors hit your feet when opening the doors.

March 1, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Golfdoc77! Thank you for sharing your experience with us! We’re so happy to hear that you’re enjoying your large refrigerator and freezer, especial...

Online Outreach SpecialistMarch 3, 2026

Fabulous refrigerator

[This review was collected as part of a promotion.] I live this refrigerator! I got the matching freezer as well. I love have a full standing refrigerator separate from my freezer. It's great!

March 1, 2026

From frigidaire.com

Response from Online Outreach Specialists

Hi, CC69! Thank you for the wonderful review! We’re so glad to hear you love your Frigidaire single-door freezer and matching refrigerator. It’s great...

Online Outreach SpecialistsMarch 3, 2026

New, but working well. Fits space beautifully

[This review was collected as part of a promotion.] Looking for the built-in look at a reasonable cost. This is it

February 27, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your feedback! We’re glad to hear that you found the built-in look freezer you were looking for at a reasonable cost—great style...

Online Outreach SpecialistMarch 2, 2026

[This review was collected as part of a promotion.]

February 27, 2026

From frigidaire.com

Response from Online Outreach Specialists

Hi, Falco1! Thank you for giving Frigidaire a 5-star rating! We truly appreciate your support and are glad to know you are enjoying your single-door r...

Online Outreach SpecialistsFebruary 27, 2026

Great appliance

[This review was collected as part of a promotion.] Excelent at keeping correct temperature. Beautiful outside and spacious!!

February 26, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hello, Ruben2025. Thank you for the wonderful feedback! We’re so glad to hear that your refrigerator is doing an excellent job maintaining the correct...

Online Outreach SpecialistFebruary 26, 2026

Wonderful / sleek / gorgeous

[This review was collected as part of a promotion.] This unit pairs fantastically with my upright matching Refrigerator from Frigidaire. We are very happy with the product as well as the installation and look in our home.

February 26, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Project Guru, Thank you for sharing your feedback! We’re delighted to hear your unit pairs perfectly with your matching Frigidaire upright refrige...

Online Outreach SpecialistFebruary 27, 2026

I bought this unit in 2021 the compressor and control board went out would cost more to fix then its even worth! DO NOT BUY!

February 25, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your feedback regarding your 19 Cu. Ft. Single-Door Freezer. We sincerely regret to hear about the issues you’ve experienced wit...

Online Outreach SpecialistFebruary 27, 2026

Replacment Refrigerator

Great, if it continues to work. Unfortunately we purchased this to replace the exact same model that failed after only 28 months. We had to replace the same unit in order to match our freezer. Frigidaire did not help us with the cost at all.

February 25, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi lagman211! We’re very sorry to hear about your experience. Having to replace the same model after only 28 months is understandably frustrating, esp...

Online Outreach SpecialistFebruary 26, 2026

Love it!

[This review was collected as part of a promotion.] I love our new refrigerator and freezer with the trim kit. It has great visibility and keeps everything cool while looking great.

February 25, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi there. Thank you for your feedback! We’re thrilled to hear that you love your new refrigerator and freezer with the trim kit. It’s great to know it...

Online Outreach SpecialistFebruary 26, 2026

[This review was collected as part of a promotion.] The look of the clean front with no visible water dispensing system, and no drawers was a major factor in the decision to purchase. The refrigerator is not loud and provides ample space inside. The ability to position shelves and drawer dividers is a plus.

February 24, 2026

From frigidaire.com

Response from Online Outreach Specialist

Good day, Ulfer! Thank you for sharing your feedback! We’re thrilled to hear that the sleek design of your Frigidaire refrigerator, along with its qui...

Online Outreach SpecialistFebruary 25, 2026

Works great

[This review was collected as part of a promotion.] Great lower price option for a professional size fridge.

February 20, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for your feedback! We’re glad to hear your 19 Cu. Ft. Single-Door Refrigerator is providing a great value while still offering professional-...

Online Outreach SpecialistFebruary 23, 2026

Awesome refrigerator

[This review was collected as part of a promotion.] This refrigerator checks all the boxes. It has lots of shelving. I love that I can put a gallon of milk in the door.

February 9, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your experience! We’re glad to hear this refrigerator is checking all the boxes and that the shelving and door storage are worki...

Online Outreach SpecialistFebruary 10, 2026