
Ratings & Reviews for ECOVACS ROBOTICS DEEBOT OZMO 930 Auto Charging Robotic Vacuum
Ratings may include incentivized customer reviews.
What Customers Are Saying
The robot vacuum and mop provides effective vacuuming and light mopping performance. It has strong mapping and navigation capabilities that allow for efficient cleaning in a systematic pattern. However, it may struggle with certain rugs or obstacles, and the dust bin requires frequent emptying. The mopping function is limited in its cleaning depth. Overall, it is a capable robot cleaner that offers convenient features, though with some limitations.
Customer review summary generated by AI, including incentivized reviews.Does not do what is suppose to
Would Not RecommendI am not happy with the results at all, we have a combination of hard wood floors and carpet, it only went on the carpet the first time, afterwards it could not go up. The carpet results are totally unsatisfactory.
From ecovacs.com
Great Robotic Vaccum
Would RecommendWe have three of these units. We have any very few issues and all do a great job of cleaning.
From ecovacs.com
Vacuuming was good
Would Not RecommendI bought our ecovac sweep and mop robot about a month ago and am currently in the process of returning it. The vacuum does fine but the mopping functionality is not worth the additional cost. I’m going back to the wireless vac and swiffer mop for now.
From ecovacs.com
Hello, We're sorry to hear the DEEBOT did not live up to your expectations and you decided to return it. Should you ever decide to try our brand aga...
A worry adversary
Would Recommend[This review was collected as part of a promotion.] The little gadget does an incredible job at cleaning. Rugs, carpet and hardwood, there is no obstacle large enough.
From ecovacs.com
Love the wet mop feature!
Would Recommend[This review was collected as part of a promotion.] Although it doesn't suck up as much dirt as our Neato Botvac, it is much more quiet and has the awesome mop feature! For best cleaning we alternate days between the two units.
From ecovacs.com
Better than a Roomba!
Would Recommend[This review was collected as part of a promotion.] I love my deebot osmosis 930! I had a roomba 960 before my deebot and had to return it due to the filter door breaking. I decided to get a deebot after I returned the roomba. It was a great decision. The deebot has so many more features than the roomba for a more affordable price. I love the ECOVACSHOME app where you can tell tour roomba where to clean, I love how it shows you where your deebot cleaned. I love where the filter is located, so mu...
From ecovacs.com
Too weak .
Would Not Recommend[This review was collected as part of a promotion.] Sent back two units because mop feature didn’t work. Way to weak to vacuum even bare floors.
From ecovacs.com
Hello, We're sorry to hear the robot has run into some trouble. For areas that may need some extra power, try enabling the max mode in the app which...
Washes floors very well
Would Recommend[This review was collected as part of a promotion.] Very good product so far Will continue to use on hardwood floors. Like the two level features for larger home ex downstairs and upstairs
From ecovacs.com
Ehhhh. It's okay.
Would Recommend[This review was collected as part of a promotion.] For the price, the deebot 930 is pretty good. The mapping is decent. It does get lost occasionally and forces you to reset the map. The dust bin is pretty small. The overall suction power of the vacuum needs improvement. Overall it's average and you get what you pay for.
From ecovacs.com
Hello, We appreciate the feedback. For areas that need some extra power, try enabling the max mode in the app which increases the suction power of t...
Great product
Would Recommend[This review was collected as part of a promotion.] Cleans the carpet really well. Just that the bot needs to be run everyday regularly.
From ecovacs.com
Great product, very happy customer
Would Recommend[This review was collected as part of a promotion.] I bought the OZMO930 3 months ago, at COSTCO, setting up the ECOVACS application was difficult at the beginning, but after some fast email exchanges with SUPPORT CENTER, I got it up and running. It is amazing the accuracy of the map, the flexibility of the application and duration of the battery. I really appreciate the moping option, this has save us time and money. I am truly a happy customer and I have recommended/demoed the product to ...
From ecovacs.com
Decent vacuum terrible mop
Would Not Recommend[This review was collected as part of a promotion.] I bought this mop for my all tile first floor which has some area rugs and thought it would be great to have something vacuum and mop. As a vacuum it’s suction is real bad and tends to push away dog hair and as a mop it’s almost as if it did nothing because it just weta the floor with a very small amount of water and then runs over it. Does nothing well and setup took freaking half a day.
From ecovacs.com
Hello, Thank you for the review. For pet hair, we would recommend swapping out the main brush for the direct suction plate, which will keep the brus...
So much better than Roomba
Would Recommend[This review was collected as part of a promotion.] I previously had a roomba and this is so much better! The virtual walls you can use in the app keep the little guy out of trouble spots. It’s vacuuming is very effective! It’s quiet enough that I can have it run while I’m watching TV, however some may not feel that way. I’ve even set it to cleaning my house and gone to bed only to wake up to a vacuumed bedroom - it didn’t even wake me! Being able to select areas to clean is very convenient if y...
From ecovacs.com
Great features, battery can take improvement
Would RecommendI bought this a month ago, I love it so much. The battery is not that good though, sometimes it gets lost and cannot go back to the charging station
From ecovacs.com
Difficult to program
[This review was collected as part of a promotion.] I have not been able to get the vacuum programmed to do more than a very small area.
From ecovacs.com
Hello, We're sorry to hear our app has been causing some trouble. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll he...
App does not work.
Would Not Recommend[This review was collected as part of a promotion.] This vacuum works great loved it! The software does not work which makes the vacuum useless. Took back to Costco.
From ecovacs.com
Hello, We're sorry to hear our app caused some trouble and that you decided to return the robot. Should you ever decide to try our brand again in th...
So glad I got it
Would Recommend[This review was collected as part of a promotion.] I wasn't sure if I should go with this one or get the roomba but trust me there're many times in my life that I've looked back and thought what was I thinking. This isn't one of them. This is one of the best purchases that I've ever made. I've got hard wood floors downstairs and between the dogs and the kids it use to stay dirty but now I come home to a clean floor everyday. Its really amazing how good that can make you feel.
From ecovacs.com
Great Robot!
Would Recommend[This review was collected as part of a promotion.] This robot is a huge upgrade over the later models. The robot does a great job for vaccuuming and a light mopping. App is easy to use and responsive. Customer service is excellent. Overall a great purchase and recommend this or any other deebot to my friends and family.
From ecovacs.com
Spectacular vacuum
Would Recommend[This review was collected as part of a promotion.] I purchased this awhile agaoband it has far surpassed my highest expectations. Works flawlessly on both hard and soft pile carpets. The mopping feature is the best part. I highly recommend this vacuum as it's the best on the market and the price is a steal.
From ecovacs.com
Truly smart robot vac
Would Recommend[This review was collected as part of a promotion.] Robot vacuum is definitely smarter than most. I have owned 2 Neatos and 2 IRobots and the Deebot is by far the best. The app is also real time and outstanding. Deebot also gives plenty of accessories for when pieces wear out. The one con would be the mopping is not great. I would like to see some sort of cleaning solution and a deeper mopping in the future. Other than that highly recommended.
From ecovacs.com
Hello, Thank you for the review. We're sorry to hear about the navigation issues. Please reach out to us at customerservice@ecovacs.com attention St...