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DEEBOT OZMO 930 Auto Charging Robotic Vacuum

Ratings & Reviews for ECOVACS ROBOTICS DEEBOT OZMO 930 Auto Charging Robotic Vacuum

4.3
364
Review
 4.3 out of 5
364 Reviews


90% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The robot vacuum and mop provides effective vacuuming and light mopping performance. It has strong mapping and navigation capabilities that allow for efficient cleaning in a systematic pattern. However, it may struggle with certain rugs or obstacles, and the dust bin requires frequent emptying. The mopping function is limited in its cleaning depth. Overall, it is a capable robot cleaner that offers convenient features, though with some limitations.

Customer review summary generated by AI, including incentivized reviews.
364 Customer Reviews

Does not do what is suppose to

Would Not Recommend

I am not happy with the results at all, we have a combination of hard wood floors and carpet, it only went on the carpet the first time, afterwards it could not go up. The carpet results are totally unsatisfactory.

December 2, 2019

From ecovacs.com

Response from Customer Care

Hello, Thank you for the review. We're sorry to hear about the navigation issues. Please reach out to us at customerservice@ecovacs.com attention St...

Customer CareDecember 8, 2019

Great Robotic Vaccum

Would Recommend

We have three of these units. We have any very few issues and all do a great job of cleaning.

November 29, 2019

From ecovacs.com

Vacuuming was good

Would Not Recommend

I bought our ecovac sweep and mop robot about a month ago and am currently in the process of returning it. The vacuum does fine but the mopping functionality is not worth the additional cost. I’m going back to the wireless vac and swiffer mop for now.

November 29, 2019

From ecovacs.com

Response from Customer Care

Hello, We're sorry to hear the DEEBOT did not live up to your expectations and you decided to return it. Should you ever decide to try our brand aga...

Customer CareJanuary 23, 2020

A worry adversary

Would Recommend

[This review was collected as part of a promotion.] The little gadget does an incredible job at cleaning. Rugs, carpet and hardwood, there is no obstacle large enough.

November 29, 2019

From ecovacs.com

Love the wet mop feature!

Would Recommend

[This review was collected as part of a promotion.] Although it doesn't suck up as much dirt as our Neato Botvac, it is much more quiet and has the awesome mop feature! For best cleaning we alternate days between the two units.

November 28, 2019

From ecovacs.com

Better than a Roomba!

Would Recommend

[This review was collected as part of a promotion.] I love my deebot osmosis 930! I had a roomba 960 before my deebot and had to return it due to the filter door breaking. I decided to get a deebot after I returned the roomba. It was a great decision. The deebot has so many more features than the roomba for a more affordable price. I love the ECOVACSHOME app where you can tell tour roomba where to clean, I love how it shows you where your deebot cleaned. I love where the filter is located, so mu...

November 28, 2019

From ecovacs.com

Too weak .

Would Not Recommend

[This review was collected as part of a promotion.] Sent back two units because mop feature didn’t work. Way to weak to vacuum even bare floors.

November 28, 2019

From ecovacs.com

Response from Customer Care

Hello, We're sorry to hear the robot has run into some trouble. For areas that may need some extra power, try enabling the max mode in the app which...

Customer CareDecember 8, 2019

Washes floors very well

Would Recommend

[This review was collected as part of a promotion.] Very good product so far Will continue to use on hardwood floors. Like the two level features for larger home ex downstairs and upstairs

November 28, 2019

From ecovacs.com

Ehhhh. It's okay.

Would Recommend

[This review was collected as part of a promotion.] For the price, the deebot 930 is pretty good. The mapping is decent. It does get lost occasionally and forces you to reset the map. The dust bin is pretty small. The overall suction power of the vacuum needs improvement. Overall it's average and you get what you pay for.

November 28, 2019

From ecovacs.com

Response from Customer Care

Hello, We appreciate the feedback. For areas that need some extra power, try enabling the max mode in the app which increases the suction power of t...

Customer CareDecember 8, 2019

Great product

Would Recommend

[This review was collected as part of a promotion.] Cleans the carpet really well. Just that the bot needs to be run everyday regularly.

November 28, 2019

From ecovacs.com

Great product, very happy customer

Would Recommend

[This review was collected as part of a promotion.] I bought the OZMO930 3 months ago, at COSTCO, setting up the ECOVACS application was difficult at the beginning, but after some fast email exchanges with SUPPORT CENTER, I got it up and running. It is amazing the accuracy of the map, the flexibility of the application and duration of the battery. I really appreciate the moping option, this has save us time and money. I am truly a happy customer and I have recommended/demoed the product to ...

November 28, 2019

From ecovacs.com

Decent vacuum terrible mop

Would Not Recommend

[This review was collected as part of a promotion.] I bought this mop for my all tile first floor which has some area rugs and thought it would be great to have something vacuum and mop. As a vacuum it’s suction is real bad and tends to push away dog hair and as a mop it’s almost as if it did nothing because it just weta the floor with a very small amount of water and then runs over it. Does nothing well and setup took freaking half a day.

November 28, 2019

From ecovacs.com

Response from Customer Care

Hello, Thank you for the review. For pet hair, we would recommend swapping out the main brush for the direct suction plate, which will keep the brus...

Customer CareDecember 8, 2019

So much better than Roomba

Would Recommend

[This review was collected as part of a promotion.] I previously had a roomba and this is so much better! The virtual walls you can use in the app keep the little guy out of trouble spots. It’s vacuuming is very effective! It’s quiet enough that I can have it run while I’m watching TV, however some may not feel that way. I’ve even set it to cleaning my house and gone to bed only to wake up to a vacuumed bedroom - it didn’t even wake me! Being able to select areas to clean is very convenient if y...

November 28, 2019

From ecovacs.com

Great features, battery can take improvement

Would Recommend

I bought this a month ago, I love it so much. The battery is not that good though, sometimes it gets lost and cannot go back to the charging station

November 28, 2019

From ecovacs.com

Difficult to program

[This review was collected as part of a promotion.] I have not been able to get the vacuum programmed to do more than a very small area.

November 28, 2019

From ecovacs.com

Response from Customer Care

Hello, We're sorry to hear our app has been causing some trouble. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll he...

Customer CareDecember 6, 2019

App does not work.

Would Not Recommend

[This review was collected as part of a promotion.] This vacuum works great loved it! The software does not work which makes the vacuum useless. Took back to Costco.

November 28, 2019

From ecovacs.com

Response from Customer Care

Hello, We're sorry to hear our app caused some trouble and that you decided to return the robot. Should you ever decide to try our brand again in th...

Customer CareDecember 6, 2019

So glad I got it

Would Recommend

[This review was collected as part of a promotion.] I wasn't sure if I should go with this one or get the roomba but trust me there're many times in my life that I've looked back and thought what was I thinking. This isn't one of them. This is one of the best purchases that I've ever made. I've got hard wood floors downstairs and between the dogs and the kids it use to stay dirty but now I come home to a clean floor everyday. Its really amazing how good that can make you feel.

November 28, 2019

From ecovacs.com

Great Robot!

Would Recommend

[This review was collected as part of a promotion.] This robot is a huge upgrade over the later models. The robot does a great job for vaccuuming and a light mopping. App is easy to use and responsive. Customer service is excellent. Overall a great purchase and recommend this or any other deebot to my friends and family.

November 28, 2019

From ecovacs.com

Spectacular vacuum

Would Recommend

[This review was collected as part of a promotion.] I purchased this awhile agaoband it has far surpassed my highest expectations. Works flawlessly on both hard and soft pile carpets. The mopping feature is the best part. I highly recommend this vacuum as it's the best on the market and the price is a steal.

November 28, 2019

From ecovacs.com

Truly smart robot vac

Would Recommend

[This review was collected as part of a promotion.] Robot vacuum is definitely smarter than most. I have owned 2 Neatos and 2 IRobots and the Deebot is by far the best. The app is also real time and outstanding. Deebot also gives plenty of accessories for when pieces wear out. The one con would be the mopping is not great. I would like to see some sort of cleaning solution and a deeper mopping in the future. Other than that highly recommended.

November 28, 2019

From ecovacs.com