
Ratings & Reviews for ECOVACS ROBOTICS DEEBOT 900 Auto Charging Robotic Vacuum
Ratings may include incentivized customer reviews.
What Customers Are Saying
The vacuum has effective mapping and navigation capabilities, delivering thorough and efficient cleaning. It provides powerful suction that effectively picks up debris on both hard floors and carpets. Users can conveniently control the vacuum remotely via a mobile app, schedule cleaning sessions, and monitor its progress. The vacuum offers premium features at a more affordable price point compared to higher-end models. However, some users have reported occasional issues with the vacuum getting stuck, losing its map, or having trouble returning to the charging dock. The mobile app also has some minor bugs.
Customer review summary generated by AI, including incentivized reviews.DEEBOT Lover, except this cleaner. Very disappoint
Would Not RecommendThis was my 3rd DEEBOT. I was looking forward to the mapping feature. However, this is the worst cleaner I’ve had. It mapped fine, however, it seems to get lost. If I am not home when it cleans, I come home to find it in the middle of the floor and the battery dead. I watch it when I am home and it gets lost in different places. I have new flooring, nothing in the floor and it just sits in place an either spins or it seems to be stuck. I am very disappointed. I have COPD and run this on auto or ...
From ecovacs.com
Poor battery life, tiny dust storage, terrible app
Would Not RecommendThis thing can't quite clean the main floor of our modest house. Either the dust bin gets full, the mouth gets choked (and the dust bin stays empty), or the battery runs out. Or sometimes, it just does two rooms and then decides it's done. After 2.5 months, the front brush has developed a rattling/humming sound that's pretty terrible.
From ecovacs.com
Hello, We're sorry to hear about the troubles the robot has encountered. The DEEBOT 900 comes with a one year limited manufacturer's warranty and if...
Some disappointment!
Would Not RecommendI’m concerned that the battery runs down quickly and Deebot is unable to return to the base. I’m hoping there’s a fix because I hate to return it. And, I bought two!
From ecovacs.com
Hello, We're sorry to hear your experience with the DEEBOT has been less than perfect so far. To help the robot on its journey home, please make sur...
Great Time Saver
Would Recommend[This review was collected as part of a promotion.] Bought this vacuum as a time saver to keep up with floor cleaning. Does a great job maintaining the cleanliness of the carpets and wood floors if run regularly. Not made for deep cleaning or after Christmas type cleanup, however does what i expected it to do. There are more expensive models out there that may be better, however for the value, I am happy. I love that there are no physical barriers and I can control where/when it runs on my p...
From ecovacs.com
Its so clean under my bed!!!
Would Recommend[This review was collected as part of a promotion.] This is the 2nd robot vacuum I've bought - I returned the last one but am in LOVE with this new one - fits under the couches, does carpet and hard floors and even tells you (in her voice) if something needs attending to - "I am suspended" on a rug that time - "Im returning to the charger". The best part is my floors are always clean - picks up a ton of dog hair and my hair too. Cant wait for the version that does stairs!
From ecovacs.com
Cleans fairly well but has some problems
Would RecommendGenerally, I am satisfied. Seems to clean fairly well, and is reasonably quiet about it. Unfortunately, it has some problems. Initial connection to the network and the Android app was a nightmare. Pet hair gets caught in the intake to the dust bin; I have to vacuum the vacuum every time I use it to clear the hair out. Vacuums inefficiently. I have north-south oriented rooms, but it insists on an east-west pattern, so it makes multiple 2-3 foot runs instead of long ones. It leaves areas and...
From ecovacs.com
tuff time with this specific model
Would Not Recommendthis is my 2nd deboot the first model i bought is M80 pro still going good after 2nd half years. deboot 900/901 is the worst model and expensive, support has not been great so far, we reset the machine twice with support person on call and it dies right after a day or two. either the piece i have should be defective or the model should be defective. atleast give me another M80 which is cheaper and effective.
From ecovacs.com
Hello, We're sorry to hear the DEEBOT has been acting up. The 900 comes with a one year limited manufacturer's warranty and if you could please reac...
Great vacuum; initial mapping trouble
Would Recommend[This review was collected as part of a promotion.] Vacuum overall seems great, especially for the price point. The initial process and mapping was frustrating. Despite multiple attempts, it kept restarting and redoing the initial map process... After reaching out to customer service, I finally had to map one room at a time and finally got it to map most of the house.
From ecovacs.com
Great features but...
This is a great robo vacuum but the lack of features in the app is what made me knock-off a star. Unlike its predecessor(s), the app for the 907 series doesn't let you navigate the robot to a specific area and spot clean. It didn't map my entire home (first floor) and that's why I would want the spot clean feature enabled.
From ecovacs.com
Amazing Vacuum!!
[This review was collected as part of a promotion.] I have to say I am very surprised by the performance of this vacuum. I updated to the latest firmware and let it complete a full cleaning cycle and it works better than I expected. The app is easy to use and has great features like virtual boundaries to block out areas you want to avoid. I had the Deebot N79S and upgraded to this one and I am very glad I did. I will be getting a another one for my second floor and can highly recommend this vacu...
From ecovacs.com
Good but limited
Would Recommend[This review was collected as part of a promotion.] I do like it, but MAYBE a more expensive one is worth it because you'll be able to have more options when selecting scheduled cleanings. This had a very simple selection - this only allows for day selection for a whole house clean. I need certain areas cleaned more frequently than others. Also have had to remap several times in the two months I've had it. Bothersome.
From ecovacs.com
Hello, We appreciate the feedback and suggestions for the app. Should you ever have any questions about the DEEBOT or need any assistance, please do...
Broken after 1 month
Would Not RecommendWe used this lightly, maybe once per week. We cleaned it etc. At first it worked well, but now it just spins in circles and says “please help me out”. It isn’t stuck on anything it’s just spinning in circles. Also the app never worked for us despite many attempts.
From ecovacs.com
Hello, We're sorry to hear the DEEBOT is acting up. Please check to make sure no dirt or debris have gotten caught in the front bumper which could b...
Overall good value
Would Recommend[This review was collected as part of a promotion.] Have had this for about a month and for the most part it works great! I will say you have to be careful with certain higher rugs or chairs/stools that the bot can’t quite fit through. I’ve had issues where it gets stuck when not at home either between chair legs or on a rug. I’ve also had issues with the virtual boundary not working but all and all it’s a good purchase and nice to have vacuuming done while you’re not at home!
From ecovacs.com
It's more affortable but more difficult to use
Would Recommend[This review was collected as part of a promotion.] I am a software engineer myself but this little machine took me a long time to understand many of its key features. Deebot relies too much on the app but unfortunately their app's interface is difficult to navigate and use. It requires patience and practice to get most out of the app and the machine. The bright side, compared to Roomba machines, mapping works better than physical barriers, the basket is easier to clean, and Deebot is a bit quie...
From ecovacs.com
Hello, We appreciate your feedback and suggestions on our app. We're glad to hear you've enjoyed the virtual boundary capabilities and have found th...
Good Vacuum, poor app and app support
Would Not Recommend[This review was collected as part of a promotion.] We had good success with this robotic vacuum for about a month, until we changed our internet provider and had to re-connect the vacuum to our new wifi. After doing so, we lost functionality on the app, and the vacuum seemed to take on a mind of its own. It would stop randomly in the middle of a clean (and not due to being stuck) and put itself to sleep instead of returning to the dock. The vacuum wouldn't successfully complete a map build a...
From ecovacs.com
Hello, We're very sorry to hear our app has been causing some trouble. Please reach out to us at customerservice@ecovacs.com attention Steve and we'...
Works pretty well!
Would Recommend[This review was collected as part of a promotion.] This is my first robot vacuum, and I am satisfied with it. I had some initial problems in getting this set up, some of which were not completely unexpected. It really doesn't work well on Wi-Fi networks that use Smart Connect (adaptive 2.4 GHz/5 GHz). So after turning that off, it connected more reliably. It also has had a few mapping bugs, like one in which is just thought all environments were circular and it was always going straight. It's a...
From ecovacs.com
Does the nice clean job, Improvements can be made
Would Recommend[This review was collected as part of a promotion.] The product worked as expected and cleaned my wood floor nicely. here are some improvements should be made. Charging indication or voice notification, I saw the cleaner return back to the charging station, but not perfect position, cleaner no longer moved, but I have no way to know if charging started or not. also battery life only run for about an hour, it should be longer.
From ecovacs.com
Hello, Thank you for the review. We appreciate your suggestions for the robot. One way to check if the robot has properly docked is by looking at th...
The future of smart homes is here!
Would Recommend[This review was collected as part of a promotion.] My wife and I purchased this to help us keep up with a busy family of 2 kids and a dog, and wow we are so happy we did! The map is creates of my home is invaluable with the virtual boundaries and the daily schedule allows us the flexibility we need to send Deebot to work on the daily without any hassle!
From ecovacs.com
Smarter than I thought
Would Recommend[This review was collected as part of a promotion.] I was pleasantly surprised how smart this vacuum is and how well it works. Only thing that was frustrating is creating the map for the first time in a large space and setting virtual boundaries.
From ecovacs.com
Good product
Would Not Recommend[This review was collected as part of a promotion.] The deebot 900 is very high and unable to get under furniture. The deebot has some connectivity issues that sometimes erase the schematic you design for your living space causing you to start all over again. Works on pet hair when you remove the roller attachment. Not very good at picking up dirt along the wall as it is round and doesn’t get along wall very well.
From ecovacs.com
Hello, Thank you for the review. To help the robot clean along the walls, try using the edge cleaning mode which tells the DEEBOT to clean along the...
Hello, We're sorry to hear the DEEBOT has run into some trouble. To help the robot on its journey home, please make sure to place the charging dock ...