Ratings & Reviews for Diamond Express Jamestown 24-in W x 34.5-in H x 24-in D White Partial Overlay Painted Base Fully Assembled Plywood Cabinet Recessed Panel Shaker
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on cabinet quality. Many praise sturdy construction, smooth finishes, and premium appearance, with several reporting satisfaction exceeds expectations. However, a substantial portion experienced serious problems: damaged goods including cracked frames, chipped paint, and dents; inaccurate order tracking and missed delivery appointments; and dimensional errors preventing proper installation. While product quality impresses those receiving undamaged units, delivery failures and defects significantly undermine overall satisfaction for many reviewers.
Customer review summary generated by AI, including incentivized reviews.well made and stylish
From Jamestown 12-in W x 34.5-in H x 24-in D Moonstone Gray Painted Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
well made and stylish
From Jamestown 30-in W x 34.5-in H x 24-in D Moonstone Gray Painted Sink Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Christina,
Thank you for taking the time to review our cabinet. We appreciate the five star rating. Thank you and have a great day! ~ Sherri
Just ok
Overall happy with the price we paid. No damage with our shipping, they were in great condition. The downsides are the door panel is a bit thin for my liking, the back is stapled on, and the opening of the blind corner is super small I can't find any pull out shelves to fit it. I'm sure they won't last forever and I'm glad we caught them on at a good sale price plus the bulk price. Probably wouldn't buy them again but overall they are ok.
KJ,
Thanks for taking the time to leave a review. We appreciate your comments and will share with our team. Thanks for shopping at Lowe's. ...
Arrived damaged, later than 14 day guarantee
The cabinet is solid and seems nice, but 1 of the 3 we ordered arrived damaged in 2 places. It also took 2.5 weeks to arrive. We needed it sooner and ordered it because of the 14-day delivery guarantee.
From Jamestown 30-in W x 34.5-in H x 24-in D Thatch Partial Overlay 2 -Drawers Drawer Base Fully assembled Plywood Cabinet (Recessed Panel Shaker) Verified Purchaser
Kitchen,
Thanks for taking the time to leave a review. We apologize that your cabinet arrived damaged. Our lead time is an estimated time frame ...
Douglas,
Thank you for your review and the five-star rating! Creating a quality product for our customers is of the utmost importance to us, so ...
not custom work
Would Not Recommendquality is significantly lower than described. This product is billed as semi-custom and yet it is stapled very thin plywood.
From Jamestown 36-in W x 34.5-in H x 24-in D White Painted Apron Front Sink Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
DaviesC,
Thanks for taking the time to leave a review. We are sorry that our cabinets do not meet your expectations. We will share this with o...
Missing a toe kick
Would Not RecommendCabinet we purchased was supposed to be 93in tall. We received a cabinet with a missing toe kick and the cabinet itself is 88.5in tall, not fitting our space correctly. Looking to see what our options are?
Cassie,
Thanks for taking the time to leave a review. We apologize for the confusion, as the 93" tall cabinet will have a separate toe kick...
Damaged Cabinets, poor shipping
Would Not RecommendWe received 3 of 6 cabinets damaged, poor workmanship as many were painted poorly and scratched. One cabinet had the shelf glued to the top of the cabinet. It’s very disappointing to receive damaged cabinets, huge hassle to return and is now delaying our project until toward the end of July. Need to do a much better job packing and shipping.
Mray,
Thanks for taking the time to leave a review. We apologize for your experience and the condition of your cabinets. Please work with your L...
Cheap paint
Would Not RecommendSmooth gliding doors, good amount of space, perfect fit; feels a bit rickety and had 2 spots where paint was already peeling in the corners of the door fronts upon delivery.
From Jamestown 36-in W x 34.5-in H x 24-in D White Painted Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Mcksten,
Thank you for taking the time to leave a review. We are sorry to hear that your cabinet doors have defects. Please contact us at consum...
Run Away Quickly
Would Not RecommendDon't walk. Run away. Lowes has provided one of the worst customer experiences I've encountered. I purchased cabinets and installation over a year ago and still do not have a completed kitchen. More than 7 shipments of damaged cabinets and replacements have been sent. Shipments have included cracked cabinets, dents, cabinets built out of square, chipping and peeling paint. The work of the installation team Lowes subcontracted to complete the work has also been low quality. If you value your tim...
Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry. Please know ...
Tulleigh,
Thank you for your review and the five-star rating. We are happy you experienced an easy installation, and we thank you for shopping a...
Diamond Express and Lowe’s Design-Amazing combo
I mistakenly ordered the kitchen minus one cabinet. Lowe’s came through quickly and had it on-site in less than 2 weeks. The quality is great, and what you would expect from Diamond. Amazing option for fast projects. Christine at the San Marcos (TX) store is outstanding as well. She always does great designs, and goes above and beyond. She is a gem!
Chill Country Renovations,
Thank you for taking the time to write this review. We appreciate your comments and the five-star rating. All the bes...
Good standard cabinet
Good quality. Arrived in good condition.
From Jamestown 18-in W x 34.5-in H x 24-in D White Partial Overlay Painted Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
WeatherAlert,
Thank you for taking the time to leave a review. We are glad our cabinet met your expectations. Thanks for shopping at Lowe's...
Decent cabinet
Reasonable quality. Arrived in good condition. Looks good
From Jamestown 30-in W x 30-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Cut for Glass Shaker Verified Purchaser
WeatherAlert,
Thank you for taking the time to leave a review. We are glad our cabinet met your expectations. Thanks for shopping at Lowe's...
Christina,
We would like to thank you for taking time to provide us with your feedback. Everyone is busy these days, so taking the time to leave...