Ratings & Reviews for Diamond Express Jamestown 24-in W x 34.5-in H x 24-in D White Partial Overlay Painted Base Fully Assembled Plywood Cabinet Recessed Panel Shaker
3.7
Review
3.7 out of 5
139 Reviews
62% Recommend this product
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on cabinet quality. Many praise sturdy construction, smooth finishes, and premium appearance, with several reporting satisfaction exceeds expectations. However, a substantial portion experienced serious problems: damaged goods including cracked frames, chipped paint, and dents; inaccurate order tracking and missed delivery appointments; and dimensional errors preventing proper installation. While product quality impresses those receiving undamaged units, delivery failures and defects significantly undermine overall satisfaction for many reviewers.
Customer review summary generated by AI, including incentivized reviews.139 Customer Reviews
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Verified Purchaser
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Verified Purchaser
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Verified Purchaser
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Jamestown 18-in W x 30-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified PurchaserIncentivized
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Verified Purchaser
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Jamestown 36-in W x 34.5-in H x 24-in D Coastline Brown Stained Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
We appreciate you taking the time to leave a review. We are sorry this product did not meet your expectations. Best RegardsFrom Jamestown 33-in W x 34.5-in H x 24-in D Coastline Brown Stained Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Thank you for your review. We are sorry to hear about the issues you experienced with your cabinet order and certainly understand your frustration. Y...
Missing order
Where is my order?
From Jamestown 30-in W x 34.5-in H x 24-in D White Painted Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker
We're sorry to hear about your experience. Please email us at consumercaremb@masterbrand.com so we can follow up with you personally. We wil...
Not received.
Not received and nobody can tell me when/ if delivery will arrive. And nobody at Lowes seems to care. Ordered 1/10, delivery scheduled for 1/27, never showed up. Website said delayed, now says shipped & due to arrive 1/26!
From Jamestown 30-in W x 34.5-in H x 24-in D White Painted Drawer Base Fully Assembled Plywood Cabinet Recessed Panel Shaker
We're sorry to hear about your experience. Please email us at consumercaremb@masterbrand.com so we can follow up with you personally. Thanks...
Easy install
Easy to install
From Jamestown 30-in W x 84-in H x 24-in D White Partial Overlay Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Thank you for taking the time to review our cabinet. We appreciate the five star rating. Thank you and have a great day!From Verified Purchaser
Thank you for contacting us with your concerns. We are sorry to hear about the issues you experienced with your cabinet order and certainly understa...
plywood cabinet cut for glass
no stars should this product receive or any other items from this vendor. Poor quality, broken doors, cracked frame. Price is high because of glass doors but glass is not included. No link to order glass. who in the world will buy expensive cabinet and no glass. total scam!!! I returned without hesitation I don't recommend this to purchase.
From Verified Purchaser
Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Pl...
Not Great Quality for the Price
Truly disappointed with these cabinets for the cost. I ordered a total of six cabinets, each one of them either required a lot of adjustment or have visible flaws. Let's first start with the color - the color I received looks NOTHING like the color in the photos. While the photos look like a true gray, what I received was a blue gray, with an emphasis on blue. And while there is a claim that these cabinets "ship" in five days, that is far from accurate. And then somehow my phone number was giv...
From
Thank you for your review. We are very sorry to learn that you had such a negative experience with the condition that you received your cabinetry. Yo...
Thrilled with my purchase
Thrilled With My Jamestown Diamond Express Cabinets! Exceeded Every Expectation I was initially hesitant to purchase the Jamestown Diamond Express kitchen cabinets after reading some of the poor reviews, but I am over the moon happy that I took the risk—these cabinets are fantastic! They were delivered right on time and packaged extremely well. Every piece arrived in perfect condition with no scratches, dents, or defects. The craftsmanship is impressive, and the cabinets met (and honestly exce...
From Jamestown 36-in W x 36-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Pro
Thank you for taking the time to write a review on your new cabinet. We appreciate your business and do thank you for buying your cabinets at Lowe’s....
Thrilled with my purchase
Thrilled With My Jamestown Diamond Express Cabinets! Exceeded Every Expectation I was initially hesitant to purchase the Jamestown Diamond Express kitchen cabinets after reading some of the poor reviews, but I am over the moon happy that I took the risk—these cabinets are fantastic! They were delivered right on time and packaged extremely well. Every piece arrived in perfect condition with no scratches, dents, or defects. The craftsmanship is impressive, and the cabinets met (and honestly exce...
From Jamestown 36-in W x 34.5-in H x 24-in D White Painted Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Pro
It is so nice to hear from our satisfied customers. Thank you for your review and for shopping at Lowe's. ThanksFrom Jamestown 24-in W x 96-in H x 24-in D White Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Pro
It is so nice to hear from our satisfied customers. We hope that you enjoy your new cabinets for years to come. Thank you for the great review and fo...
What microwave fits this opening?
Has anyone found a microwave to actually fit this opening?
From
Thank you for your review. Please email us at consumercaremb@masterbrand.com so we can understand what you are looking for and assist you person...
Do not order these!
After waiting a month and a half for our cabinet order, I was finally told by Lowe’s that they were unable to reach the supplier and recommended I cancel the order because there was no estimated shipping date. During that time, I had to call multiple times, sit on hold, and get transferred between departments with no proactive communication from Lowe’s. When I asked if they would offer any kind of compensation for the delay and poor communication, a manager said no. Extremely disappointing exper...
From Jamestown 27-in W x 36-in H x 12-in D Retreat Green Wall Fully assembled Plywood Cabinet Recessed Panel Shaker
Thank you for your review. We are very sorry to learn that you had such a negative experience with your order. Please know that we value your feedbac...