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 8-Quart Programmable Slow Cooker - Black Stainless

Ratings & Reviews for Crock-Pot 8-Quart Programmable Slow Cooker - Black Stainless

2.9
224
Review
 2.9 out of 5
224 Reviews


38% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception, with some customers reporting issues like the inner pot cracking or leaking, and the temperature running too hot even on the lowest settings. However, others praised the large capacity, programmable features, and ease of use. The overall reliability and durability of the product seem to be a concern for many customers.

Customer review summary generated by AI, including incentivized reviews.
224 Customer Reviews

Large crack formed in bottom of pot

Had it for several years suddenly I kept noticing food residue underneath the pot. Upon closer examination found a crack in the pot, roughly half the length of the bottom. I've never been rough with the product so no idea how such a crack would form.

January 19, 2025

From crock-pot.com

Response from Customer Care

Hello Thank you for taking your time to post this review. We are sorry to hear about your experience with one of our products. We would like to encou...

Customer CareJanuary 22, 2025

"CRACKED"POT

Would Not Recommend

The"crock" had a fine crack in it that wasn't visible. When I used it, the liquid leaked out all over my countertop, and more. I've used crockpots all my life and this has never happened before. It's only 6 months old. I see where this has happened to others. Obviously, I can't recommend this. I'm finding it difficult on this site, to request an undamaged replacement. This has been a nightmare!

January 11, 2025

From crock-pot.com

Response from Customer Care

Hello Shelley! We appreciate you leaving the review. We're committed to turning your experience around into a delightful one. If you require our assi...

Customer CareJanuary 15, 2025

Crock has cracked again

Would Not Recommend

This is the 3rd crock pot of this model and every one has cracked and deemed usable! I love the bigger size but obviously there is some type problem with the craftsmanship!

January 10, 2025

From crock-pot.com

Response from Customer Care

Hi, Thank you for reaching out and sharing your feedback about our Crock-Pot® Programmable 8-Quart Slow Cooker. We are sorry to hear that it did not ...

Customer CareJanuary 16, 2025

poor design of pot

Would Not Recommend

purchased Crock Pot 6 months ago, used twice and noticed or thought it had boiled over, liquid on bottom had burned. Used again and same thing happened, thought well too much in unit and had boiled over. Nope on third time same thing happened and found the stone pot thing had cracked - leaked liquid out onto burner thing. Crock pot is now useless. If I had read reviews before buying I would not have bought it. Why didnt Crock pot recall when then knew they had a problem.

January 1, 2025

From crock-pot.com

Response from Customer Care

Hello, Thank you for taking the time to share your feedback on our Crock-Pot® Programmable 8-Quart Slow Cooker. We are very sorry to hear about the i...

Customer CareJanuary 11, 2025

Worried about no power light

I’m not sure about this product, as I am using it for the first time now after owning it for over a year. The power light does not light, so I can’t be sure it is actually working, although the timer and select displays are working. After reading the reviews I’m very worried about this crockpot and the nice pork roast inside. If the power light is not on but other displays are working and time is running, should it be ok? The manual is terrible by the way. No section on trouble-shooting. I wo...

January 1, 2025

From crock-pot.com

Response from Customer Care

Hi, Thank you for reaching out to us about our Programmable 8-Quart Slow Cooker. After pressing the power button, all the indicator lights briefly ...

Customer CareJanuary 11, 2025

Not happy

I bought this crock pot in June. I use it on a weekly basis. I did notice what looked like a crack in the bottom but it was on the under side not on the inside. So I thought I was ok. It cracked thie past weekend so less than 6 months since I bought it. I have 2 Crock-Pot from 1997 I still use, and have gone through 4 of the oval crock pots in the last 10 years. I really like the oval size just wish they lasted.

January 1, 2025

From crock-pot.com

Response from Customer Care

Hello Jaki! We appreciate you leaving the review. We're committed to turning your experience around into a delightful one. If you require our assist...

Customer CareJanuary 13, 2025

good when it worked, but!

Would Not Recommend

It stopped working in less than a year where it was used sparingly.

November 12, 2024

From crock-pot.com

Response from Customer Care

Hello Thank you for posting this review. We are sorry to hear that your Crock-Pot® Programmable 8-Quart Slow Cooker, Black Stainless Collection stoppe...

Customer CareNovember 28, 2024

Not worth the money.

Would Not Recommend

I bought this a 2-3 months ago. Used it approximately 10 times. We made a pot of chili and noticed a leak with a slight burnt smell. Removed the chili and found this.

October 8, 2024

From crock-pot.com

Response from Customer Care

Hello! Thank you for taking the time to submit a review. We are truly sorry to hear about the cracked stoneware and we apologize for any inconvenien...

Customer CareOctober 25, 2024

Disappointing

Would Not Recommend

I received this crocpkpot as a Christmas gift 9 months ago. I use it at least twice a month. I cooked a pork tenderloin in it today. After removing the disposable cooking liner, I pulled the bowl out and it broke into 2 pieces just like one of the other reviews. I have used slow cookers my entire adult life and have NEVER seen this happen before.

September 22, 2024

From crock-pot.com

Response from Customer Care

Hello! Thank you very much for your feedback on our Crock-Pot® Programmable 8-Quart Slow Cooker, Black Stainless Collection! We are very sorry to hea...

Customer CareOctober 1, 2024

Brand disappointment

Would Not Recommend

Bought this a couple of years ago. A crack developed and I started to use liners since the device is not that old. Now I noticed the crack is getting worse and it does not cook evenly. My last crockpot was good for 10 years. Only reason I replaced it was I could not get a replacement stoneware for it.

August 4, 2024

From crock-pot.com

Response from Customer Care

Hello! Thank you for taking the time to share your experience with us. We are sorry to hear that your CrockPot SCCPVFC800-DS-BR has cracks. We apol...

Customer CareAugust 7, 2024

Terrible

Just purchased this, went to use it today and my kitchen filled up with smoke, still trying to get rid of the smell. Will be returning it.

August 3, 2024

From crock-pot.com

Response from Customer Care

Hello! Thank you for taking the time to share your experience with us. We apologize for any inconvenience this has caused and are committed to reso...

Customer CareAugust 7, 2024

Works as advertised I like the timer

Would Recommend

I bought this about eight months ago it has worked flawlessly in that time, the only issue I have run across is the stoneware I'm not sure how and when but it cracked, so I called the one 800 number and the gentleman I spoke with was kind and considerate without having to explain or argue he is sending me out a replacement. This is the first time I have had to warranty or replace any part through crock pot and I have used them all my life thank you again

May 28, 2024

From crock-pot.com

Perfect !

I actually received this from Influenster! I love it! I gave my old instant pot to my brother which was smaller than this one. I can cook anything in this large instant pot! It’s easy to clean and use on a regular basis.

May 9, 2024

From influenster.com

Bought this item in 2022. The main issue is that it only cooks on high. Low and warm are way too hot, burns everything.

April 23, 2024

From crock-pot.com

Response from Customer Care

Hello. Thank you for reaching out to us. We sincerely apologize for any inconvenience this has caused you. It is concerning to hear that your unit ...

Customer CareApril 24, 2024

Great! But My stone wear is cracked.

Would Recommend

I love how big this crock pot is but my stoneware cracked and I cannot find a replacement for it on any of the websites. I only see 6 quart ones.

March 16, 2024

From crock-pot.com

Would not recommend at all

Would Not Recommend

Purchased January 28, 2024, used it twice successfully, the third use on February 26, 2024 the pot cracked and broke while it was cooking on low.

February 29, 2024

From crock-pot.com

Response from Customer Care

Hello. Thank you for taking the time to provide us with your feedback. We are deeply sorry to hear about the inconvenience and apologize for it. If...

Customer CareMarch 6, 2024

Horrible

Would Not Recommend

I have used Mt unit less than three times and now the unit isn't working. Lights are flashing but will not do anything else. Paid another for this and now I can't use. Horrible. Should of bought a classic

January 15, 2024

From crock-pot.com

Response from Crock-pot Consumer Care

Hello there Tina1980! Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and s...

Crock-pot Consumer CareJanuary 19, 2024

Reliable!

Would Recommend

[This review was collected as part of a promotion.] I received this Crock Pot as a gift in 2015. I love it and have had it for 9 years! I just noticed a crack in the stoneware but I believe that happened when my husband used it at work. I am sad to replace it but it was such a great appliance. I am not sure if they have changed the quality of their appliances since 2015 because the other reviews are pretty bad. I had to leave this review because I only have great things to say about my CrockPot!...

January 7, 2024

From crock-pot.com

Do not buy! Fire hazard!

Would Not Recommend

I bought this about 2 years ago.. everything was fine until this week! I put my ingredients for soup in the pot (nothing was cold), turned it on.. and within an hour smoke was billowing out of it. The pot developed the same crack as everyone else here is showing and the soup was pouring into the base and out the bottom. Shortly after removing the crock.. the entire bottom broke off!

January 7, 2024

From crock-pot.com

Bad crock

Would Not Recommend

I’ve had crockpots for years and never had any issues until they finally died and needed replaced. I purchased this one and idk if it’s because it gets so hot or if it’s a bad quality of crock but we made chili and I couldn’t figure out why there was spillage in the bottom of the cooker. I washed the crock and it’s literally cracked all the way around the bottom and up to the top. So disappointing.

January 1, 2024

From crock-pot.com

Response from CrockPot

Hello Thank you for taking your time to post this review. We are sorry to hear that you have experienced some issues with our Crock-Pot® Programmable...

CrockPotJanuary 23, 2024