Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers found it to be a good value, with a nice balance of softness and strength. However, others were disappointed with the quality compared to regular products, feeling it was too thin, rough, and not up to the usual standard. While the mega rolls are large and long-lasting, and the paper is septic-safe, some customers complained it tore easily and required using much more per use. Overall, it is an acceptable budget alternative, but not a full replacement for the regular product.
Customer review summary generated by AI, including incentivized reviews.This product is unsatisfactory
Would Not RecommendWe always but charmin. Always have, always will. But, the next time I send my list with the husband, I will definitely emphasize ULTRA. This essentials strong is the roughest, thinnest tissue we've used since starting out in our teens. So dissatisfied.
From charmin.com
Not good!
Would Not RecommendSecond worst toilet paper I’ve ever bought. So not worth the name Charmin. Can’t believe I paid that much for such rough, uncomfortable toilet paper. Will not use Charmin essentials, again.
From charmin.com
We want you to enjoy the go each time with Charmin. We're disappointed to hear the Charmin Essentials wasn't your favorite, but we assure you that you...
Charmin Strong
Would Not RecommendWe purchased 12 mega rolls of Charmin Strong....We were uncomfortably SHOCKED TO FIND OUT IT WAS ONLY 1 PLY THICK! We have to use it up but it will take many more pieces to do its job...wipe us clean.
From charmin.com
Charmin should get your bottom as clean as can be, so we're disappointed to hear it wasn't your favorite. We want to thank you for your feedback and l...
Charmin Strong is not strong. Not what I wanted.
Would Not RecommendThis Charmin Strong is not strong, destructive while in use, tears apart. Need to use twice as much tissue because of the single layers. Do not like this Strong Charmin.
From charmin.com
We always want you to enjoy the go with Charmin. We recommend trying the Ultra Strong, for a tissue that always has your backside. We'd like the chanc...
Good toilet paper
Would RecommendNot sure what you say about toilet paper. It is good. Not going to add a photo or video of this product in use!
Verified PurchaserSweepstakes
Unfortunately. I'm mad about errant purchase !
Would Not RecommendI have bought Charmin for over 40 years. I am so disappointed in the single ply Strong Mega Essentials. It takes me twice the paper to clean my bathroom visits. These negative findings make me feel I was cheated by your wrapper. I am out the money and still have to buy more tissue. I am 73, I have to watch my pennies, this is particularly annoying to my budget. Do a lot better job than this, mark the the ply clearer to see.
From charmin.com
Your 40 years of loyalty means so much to us, Celia. We want to assure you that our 2 ply Essentials Strong is designed to get your bottom squeaky cle...
Great value
Would RecommendI like this this tissues because the Charmin Strom is good ..
From charmin.com
Bad buy
Would Not RecommendThin bad product left a pile of powder under the roll as we unraveled to wipe
From charmin.com
You should always expect the best from Charmin, so we're sorry to hear this. When you have a chance, please reach out to us at (800) 777-1410 and we'l...
Tiny mega rolls.
Would Not RecommendI have always bought the Mega rolls in the large package. Now the mega rolls are getting to be the size of the regular rolls. When will the consumer stop being cheated?
From charmin.com
We apologize for any confusion, we never want you to feel cheated when using our products. In 2017 we began winding Charmin tighter, which resulted in...
. I bought the essential strong 12 pak..terrible
Would Not RecommendI found this product terrible because the actual roll width is smaller...the toilet paper is thinner, it comes off the roll in pieces, it is rough and not soft and tears while wiping. I will not purchase charmin again. I am over 70 and need a more absorbent and softer paper.
From charmin.com
We always want you to be happy with our products! It may be helpful to know that the Charmin Essentials Strong is a 1-ply toilet paper, compared to ou...
Package mislabeled
Would RecommendI bought a package of 9 rolls of toilet paper. The outside of the package clearly states that 12=48. That makes no mathematical sense!
From charmin.com
We're beary sorry you're not a fan of our Essentials line and we'll share this with the rest of our team. We hope you can continue to enjoy the go wit...