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myQ Video Smart Wireless Garage Door Opener Keypad

Ratings & Reviews for Chamberlain myQ Video Smart Wireless Garage Door Opener Keypad

4.2
506
Review
 4.2 out of 5
515 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers features like a video camera, smart access, and easy installation. Customers find the video quality and app to be good. However, some report issues with battery life, internet connectivity, and setup. The monthly subscription for video recording is also seen as a drawback by some. The overall experience appears inconsistent, with both positive and negative feedback on the product's quality and reliability.

Customer review summary generated by AI, including incentivized reviews.
515 Customer Reviews

Convenient for home!

[This review was collected as part of a promotion.] Neat packaging upon arrival. Unboxing item and impressed how sleek the design is compared to ones I've used in the past. Very easy instructions for assembly and start up.

December 10, 2025

From influenster.com

Response from TSC Technical Support

Hello. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this produ...

TSC Technical SupportDecember 10, 2025

I made it work and it’s a must have.

Would Recommend

It’s was great.

December 8, 2025
Verified Purchaser
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myQ Video Smart Wireless Garage Door opener

Would Recommend

Great price and easy installation

December 5, 2025
Verified Purchaser
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No worthy of buying

Would Not Recommend

We purchased this product and it has been a huge disappointment. The battery only lasts a few hours, and there is no way to connect a charging cable to keep it powered. This makes the item practically unusable for our needs. Definitely not worth the purchase.

December 5, 2025

From myQ.com

Response from TSC Technical support

Thank you for your interest in our products. We're sorry to hear about the inconvenience this caused you. The battery life can be extended by lowering...

TSC Technical supportDecember 5, 2025

Tried to use it for several months and gave up

Would Recommend

No way to disable the camera, so my battery only last about 7 days and it takes more than a day to charge, so I just stopped using it. Why don’t they make a POE version or one that can be powered by the 24vac that is already at so many homes. I do not recommend

December 5, 2025

From myQ.com

Response from TSC Technical support

Thank you for your interest in our products. The camera on this keypad can't be disabled. We're sorry to hear about the inconvenience this caused you....

TSC Technical supportDecember 5, 2025

Many problems with the keypad

Would Not Recommend

I purchased this item months ago. Initially it worked fine. I updated the app when I needed release was available. I increased the att fiber from 300 to 1 mb. Started have low Wi-Fi readings. Then it stopped working altogether . I brought the garage door opener inside and try using it with it next to the router. It wouldn’t work. Notifications started coming minutes and hours later. I uninstalled everything and reinstalled it. Same problems. One night while watching v, the garage door open...

December 3, 2025

From myQ.com

Response from TSC Technical support

Hello, we appreciate the time you took to review and experience our products. Your feedback is very valued, and we are sorry to hear that your experie...

TSC Technical supportDecember 4, 2025

great addition

this was a great addition to my new system

December 3, 2025
Verified Purchaser
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My opinion

Would Not Recommend

Runs by rechargeable battery and u need to disassemble for an eight hour recharge. Some reports say every two weeks mine has been almost two months. For an additional price you can get a plug in kit. While nice the camera is an additional plan to purchase.

December 2, 2025

From myQ.com

Response from TSC Technical support

Thank you for your interest in our products. We're sorry to hear about the inconvenience this caused you. The battery life can be extended by lowering...

TSC Technical supportDecember 3, 2025

Simple and Functional

Would Recommend

Super easy install. The set up guide was on point. I like the angled bracket so I could set it up to view the garage door as well as my cars in the driveway and on the street.

November 25, 2025
Verified Purchaser
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Product did not work

Would Not Recommend

Battery does not hold a charge

November 23, 2025
Verified PurchaserVerified Pro
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Response from TheChamberlainTeam

Thank you for your interest in our products, Dillon. We're sorry to hear about the inconvenience this caused you. The battery life can be extende...

TheChamberlainTeamNovember 24, 2025

Chamberlain-DIY

Don't try and get it installed.

Would Not Recommend

I don't know how the item works! I can't get a call back on why Installer hasn't come out. Keep getting the same run around answer that they will call by the end day, but never have. Still waiting!!!!!

November 21, 2025
Verified Purchaser
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Response from TheChamberlainTeam

Hello, Dave. Thank you for your review. We apologize for the inconvenience regarding installation services. If your issue hasn't been resolved, w...

TheChamberlainTeamNovember 24, 2025

Chamberlain-DIY

Easy

Would Recommend

Easy to connect and install

November 21, 2025
Verified Purchaser
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Needs a hard wired power adapter and it would be g

Would Recommend

This keypad camera And remote opener works great for our garage. With that said, I really wish there was a hard wire power adapter available. My keypad loses power quickly especially in the winter months. I spend more time charging the battery than using it from December - February. Any options for a wired power adapter?

November 19, 2025

From myQ.com

Response from TSC Technical Support

Hello Troy. Thank you for your review on the myQ Smart Garage Video Keypad. We are sorry to hear of your experience with your device and its battery l...

TSC Technical SupportNovember 20, 2025

Not worth it

Was not able to connect

November 19, 2025
Verified Purchaser
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Response from TheChamberlainTeam

Hello, we appreciate the time you took to review and experience our products. Your feedback is very valued, and we are sorry to hear that your experi...

TheChamberlainTeamNovember 19, 2025

Chamberlain-DIY