Ratings may include incentivized customer reviews.
What Customers Are Saying
The product effectively removes built-up grime, limescale, and odors, leaving the dishwasher looking and smelling fresh. The cleaning power is described as exceptional, with dishes, glasses, and silverware coming out sparkling clean. However, some customers report the product leaves a strong, unpleasant scent that lingers, and others found it left a white film or residue on dishes and glassware. A few customers also said it damaged the finish on their dishwasher or flatware.
Customer review summary generated by AI, including incentivized reviews.I like cascade platinum but not as good as my last
I have been using cascade platinum for years the new box does not clean the copper bottom pots like the ones I used before anybody know why I have tried to contact Cascade with no luck ???
From cascadeclean.com
Awful odor
Would Not RecommendStinks up the whole house with a very sweet perfume type odor. Really unpleasant. OMG - just make this stuff unscented!
From cascadeclean.com
Terribly strong lingering smell
Would Not RecommendThe smell of these tabs is terribly strong! I still smell it after running my dishwasher through 2 regular cycles. I have 2 pods left from my original purchase but will NEVER use this product again.
From cascadeclean.com
With the many quality checks we have in place, you should be left without any scent, so we're sorry to hear this. Here are a few tips we hope help lea...
Cascade
I recommend trying the capsules used to clean the Cascade dishwasher.They really perfectly clean the dishwasher from scale or other dirt in hard-to-reach places.Leaves a pleasant smell after cleaning
From influenster.com
Overwhelming scent
Would Not RecommendRegardless of whether or not this cleaned my dishwasher, the overwhelming scent was unbearable. I don’t equate a chemical smell with cleanliness. This product gave me a headache; a clean dishwasher isn’t worth the suffering.
From cascadeclean.com
Diane, we're very sorry that you had this experience with the Cascade Dishwasher Cleaner. Please know that your health and safety are very important t...
Terrible Scent
Would Not RecommendSmell has ruined my dishwasher. Flavors my dishes.
From cascadeclean.com
We are sorry to hear you are having this experience. Our products undergo many quality checks to ensure they get to you with the best results, so we d...
Overwhelming perfume smell, doesn't go away
I'm sure this cleaner works well - I trust Cascade and use Cascade detergent. BUT this dishwasher cleaner smells horrible. It is a strong, cheap, perfume-y smell that is overpowering. I have since washed several loads of dishes, but the perfume smell is still there. Has it ruined my one-year-old Bosche dishwasher? Will the smell over go away? Consider me completely dissatisfied.
From cascadeclean.com
We truly appreciate your loyalty to Cascade, but we're certainly sorry to hear about your experience with the Dishwasher Cleaner, and we assure you th...
Scent too strong
Would Not RecommendI am now trying the dishwasher cleaner for the first time. Honestly the smell is overpowering even with the windows open. I also thought the directions were not specific enough. I haven’t a clue what cycle has no prewash. Took a chance on light but does it work better with or without heated dry? I’m disappointed.
From cascadeclean.com
We are sorry the scent was too strong for your liking. Thank you for sharing this with us. You can be assured we are passing your message along to the...
Compltely unhelpful
Would Not RecommendI bought this product, got home, read the box to double check it was septic safe (the Cascade Gel Detergent we use is). I could find no information on the box, went through the webpages several times- nothing, I had to download the chemical Safety Data Sheet- STILL NOTHING. I've wasted 20 minutes of my time looking and still I don't know if it's septic safe or not. It's going back. Tell people if it is or isn't, not telling them is like you're trying to hide something.
From cascadeclean.com
Thanks for sharing this with us, and we will pass this along to the rest of our team. All our household cleaning products, except for antibacterial pr...
Love them
I love these. I found these when I moved into my old place because the dishwasher though it wasn’t super old had not been well taken care of if and was in serious need of a deep cleaning. After doing a general quick inside clean and clean of the filter I ran it with these and oh my goodness it was amazing. It was like a brand bee dishwasher. I love it. I have a brand new dishwasher now in my new place so we don’t really use these monthly because we don’t as actively use the dishwasher as a dishw...
From influenster.com
Stunk so bad on opening package hadto throw it out
Would Not RecommendHaving allergies we are very sensitive to scents. Just opening the package it reeked so badly that it had to be thrown out. When will companies realize that scents are very annoying to many people. As a PhD chemist, I don't see what the problem is in just having a product that has the citric acid and the surfactants would be. Likely your product development people are nose blind to the scents that they are adding and as such add way to much to the formulation. (similar to the snack food com...
From cascadeclean.com
Thank you for taking the time to leave a review! Please be assured that all of the ingredients in Cascade Dishwasher Cleaner, including the scent, are...
I really wish these
I really wish these weren't so expensive. They're made to be used once a month for upkeep. Says to use two if needed for hard buildup... I'm sure this cleans somehow, I have a portable/tabletop dishwasher living in a mobile home doesn't give me the luxury of having a full size washer..which is what these are made for. If I'm not seeing it clean a dishwasher that's a quarter the size of a regular dishwasher, I'm unsure how to review these. I usually combine this as my last step of deep cleaning a...
From influenster.com
Thanks for such detailed and thoughtful feedback! We're glad to hear Cascade Dishwasher Cleaner helps prevent major buildup in your dishwasher and lea...
Thesebare so easy to use
Thesebare so easy to use and effective! After moving into a new home, I need to sanitze everything, especially the appliances. These little dissolving pacs are recommended for once a month use, just place 1 pac in the main dispenser and let it do the job! My dishwasher smelled great afterwards and had virtually no build-up or gunk. I ended up running it through one more time.
From influenster.com
Thesebare so easy to
Thesebare so easy to use and effective! After moving into a new home, I need to sanitze everything, especially the appliances. These little dissolving pacs are recommended for once a month use, just place 1 pac in the main dispenser and let it do the job! My dishwasher smelled great afterwards and had virtually no build-up or gunk. I ended up running it through one more time.
From influenster.com
Best for Covid Survivors with sense of smell loss
Would Not RecommendThe dishwasher cleaning pod left a very strong fragrance, an overly sweet smell. Washing the machine with vinegar and then baking soda, through a half dozen cycles, has not removed the smell. Subsequent airing of the machine for 48 hours did not remove the odor. I then tried running the machine with soap and one glass. The odor was so strong in the glass, it was impossible to use. I called Cascade. They suggested running a cycle with vinegar....They said they will continue to look into it...
From cascadeclean.com
Great product
[This review was collected as part of a promotion.] I love cascade dishwasher tabs for cleaning the dishes so I was excited to try this cleaner for the dishwasher too. I don't think you need to do it often but sometimes the dishwasher definitely gets build up and stale water in it.... so it makes me feel good to know it was cleaned.
From cascadeclean.com
Awful
Would Not RecommendThis cleaned my dishwasher fine, but the smell is so overpowering the machine smells like a bottle of perfume broke inside it. The smell will not go away, and it's leaching into anything plastic I wash. Never using this again.
From cascadeclean.com
We’re sorry to hear the Cascade Dishwasher Cleaner scent is lingering in your dishwasher. This odor can be removed by filling both detergent cups with...
Overly Strong Fragrance
Would Not RecommendThe fragrance was so strong it was sickening. I had to open several windows in our house to clear the air. I then ran an empty cycle with no detergent, then wiped down the walls of the dishwasher (still reeked). I will throw the remaining pods away. Please consider making a fragrance free version.
From cascadeclean.com
We understand that preferences vary from person to person, Sandy, so we truly appreciate you taking the time to share your feedback. Please know that ...
Where are the Directions on the package? Huh?
I also reviewed the outer box directions, the single package directions and could not find any information on what cycle to run my D/W for using the cleaner. Huh? So I had to come to this website to find the information, which is not contained on any of the packaging. Huh? Here it is: "Simply pop it into your detergent compartment, and run an empty cycle". If that had been on the packaging I would have saved about 10 minutes trying to find this information from your website. USE THE PACKAGI...
From cascadeclean.com
We're sorry to hear that you weren't impressed with the instructions that came with the Cascade Dishwasher Cleaner, and we'll be sure to share your ex...
Terrible, leaves dust for weeks!
Would Not RecommendI used this dishwasher "cleaner" to reduce film and buildup in my dishwasher and it made things so much worse! I ran an empty extra rinse cycle TWICE after using the cleaner, and still there is a dust/film coating on ALL my dishes after every wash! I have to rinse everything my hand after. Terrible product.
From cascadeclean.com
Cascade Dishwasher Cleaner is designed to help eliminate limescale, grease, and malodors in your dishwasher, so what you're describing isn't the quali...

We're certainly sorry to hear you're unhappy with the scent of Cascade Platinum Dishwasher Cleaner, but we truly appreciate you taking the time to sha...