Ratings may include incentivized customer reviews.
What Customers Are Saying
The product effectively removes built-up grime, limescale, and odors, leaving the dishwasher looking and smelling fresh. The cleaning power is described as exceptional, with dishes, glasses, and silverware coming out sparkling clean. However, some customers report the product leaves a strong, unpleasant scent that lingers, and others found it left a white film or residue on dishes and glassware. A few customers also said it damaged the finish on their dishwasher or flatware.
Customer review summary generated by AI, including incentivized reviews.After Odor
We had to purchase a new dishwasher as the after odor chemical smell was unbearable. Not recommended at all.
From cascadeclean.com
Great Cleaner
Would RecommendIt's a good thing I did not read all the negative reviews about this product before buying and using it. I just completed a cleaning cycle, and the stainless steel inside the machine is sparkling clean; the racks are spotless, and the filter is clean. The only smell I get when opening the door is clean and fresh scent.
From cascadeclean.com
Using on a brand new dishwasher from day one
Bought a new dishwasher. New lines, greasetrap and I really enjoy using 1 per month. The dishwasher is brand new so I probably don't notice anything like in front of me or in the grease traps but you know it's there and it's a very refreshing smell and very clean dishwasher so your dishes are getting washed and a clean dishwasher all the time. I would give it five stars if I knew more data other than the last 6 months
From cascadeclean.com
VERY TOXIC SMELL!!!!!
Would Not RecommendThe scent in this product makes me physically sick! Every time we used it, it left me with a headache and a bad taste in my mouth! THIS STUFF SHOULD BE BANNED! By all the reviews we've read, you should remove this product as it's a safety hazard! It is the responsible thing to do!
From cascadeclean.com
Your safety is our top priority, and we're sorry to learn you had this experience with your Cascade Dishwasher Cleaner. When used as instructed, our ...
Problem
Would Not RecommendRecently purchased a package of Cascade Platinum. After the cycle is complete and I open the door, a good portion of the pod is stuck in the dispenser. So my dishes may or may not be clean.
From cascadeclean.com
We're sorry to hear your dishes weren't left spotless like we expect from the many quality checks we have in place. To get the best results, be sure y...
Horrible lingering fake perfume odor
Would Not RecommendHad to select a star, although this doesn’t deserve any. Used once to remove limescale, and lingering fake perfume will not dissipate the interior of the dishwasher or the entire house. Ran 4 high temp cycles to wash out the perfume but it lingers and is impregnated into the interior of the dishwasher. Entire house still smells 2 days later. I can taste the perfume when I am in the kitchen. I only place clean dishes in the dishwasher, so please don’t tell me it is the food in the filter that ...
From cascadeclean.com
We're sorry to hear your dishes weren't left spotless like we expect from the many quality checks we have in place. To get the best results, be sure y...
Horrible smell
Would Not RecommendThis was recommended for my dishwasher brand. I am so sorry that I cleaned the dishwasher now because the smell is horrible and can't get rid of it. Disappointed in this cleaner.
From cascadeclean.com
We appreciate your review and bringing this to our attention, Kelleydm! So that we can gather some additional product information to share with our Qu...
Perfume
Would Not RecommendUsed it and it got rid of the small amount of lime scale on the rack rail but the smell is too strong. I don’t need perfume in my dishwasher.
From cascadeclean.com
We're sorry our Cascade Dishwasher Cleaner was too strongly scented for you, Mamer. When we design our products, we do extensive research and consumer...
You just lost me as a customer because of Spanish only commercial.
From cascadeclean.com
White streaks on glasses
Would Not RecommendI bought cascade platinum because I had no problem with regular cascade dishwashing pods. The original did not make my glasses have white streaks that don’t wash off but the cascade platinum did. I have to get a new set of glasses. What’s in the platinum that causes that. I noticed it with finish pods too that’s why I went with cascade. I should have stayed with the original formula. It washes all the other dishes and pots excellent.
From cascadeclean.com
Thanks Julie, for giving Cascade Dishwasher Cleaner a try, after discovering white streaks on your dishes, after using Cascade Platinum. It sounds li...
Good product, misleading advertising.
Would RecommendThis does a great job and makes the washer smell nice as well. But I must say I REALLY object to Cascade’s advertisements that suggests washing every day saves water. It does not, as you will still hand wash items that should not be put in a dishwasher. Inaddition, every day washer use uses 7 times the electricity over once a week, as well as 7 times more Cascade! Gee, no conflict of interest in those ads in encouraging every day washing so you buy more of Cascade’ product. Washing when the wash...
From cascadeclean.com
awful product
Can't stand the fragrance of this stuff it gives us headaches. Threw out the other 2 pods after using the first one. Will never use it again. We don't not need our dishes to smell like other peoples laundry. We have run our dishwasher 4 times to get rid of the smell and we still have it. We only hope the scent/residue it left will not make us physically ill. Going back to using "Lemonade" koolaid as recommended by our appliance repairman.
From cascadeclean.com
We appreciate you bringing this to our attention, as your health and safety means the world to us. We want to assure you that our products go through ...
Do not use! Strong scent will linger!
Would Not RecommendThis product has an overwhelming scent that is difficult to remove. I wish I had read these reviews before using it. I really regret introducing this terrible product to my dishwasher. Not only did it make two levels of my home reek of the scent with windows open, it also triggered my asthma. The only saving grace is that I finally read reviews so I was able to spare my dishes from being ruined by this product. My dishwasher still smells of a heavy perfume and chemical smell and I'm running the...
From cascadeclean.com
We're so sorry to hear about your experience with Cascade Dishwasher Cleaner, Anna1247. With the many safety and quality checks we put our products th...
How use the cleaner?
What cycle should I run the cleaner on, and how often should I clean it with hard water? Does that matter? With no cleaning cycle.
From cascadeclean.com
Great question, Anthony. You run your dishwasher on the normal cycle. We recommend a cleaning once a month. If you have any other questions, reach out...
Plastic or paper
Would Not RecommendWe are trying to get rid of plastic- put in cardboard and I would consider buying again
From cascadeclean.com
We rely on the feedback of our fans, Craig, and assure you that yours is being shared with our team. If you ever have anything else you'd like to see ...
AWFUL PRODUCT. SHOULD BE ILLEGAL.
Horrible experience with this product. I can't get the smell out of my dishwasher and it leaves an odor on my dishes if I use it -- which clearly means I'm ingesting this perfume if I eat or drink from them. The smell makes me sick to my stomach even to open the dishwasher. I can't even use it. And NO -- vinegar, baking soda, airing it out, running empty cycles -- NOTHING WORKS. This product has ruined my dishwasher and it ought to be taken off hhe market!!!!
From cascadeclean.com
Thank you for sharing your experience with us. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as direc...
Sickening Heavy Perfume!
Cleans well. But it has a really heavy and sweet smelling fragrance. It smells like someone broke a bottle of cheap perfume. I had to run the exhaust fan in the kitchen to try and get rid of the smell. I only used one of the three tablets. I love Cascade dishwashing pods. But I'll never use this product anymore.
From cascadeclean.com
We're sorry to learn the fragrance of your Cascade Dishwasher Cleaner wasn't enjoyable, Tex, as that's not something we expect. It may help to know ...
Perfect product
Exellent for evereything and glass, but you put use high temp wash, Before, we were using Finish but with not perfect result. Maytag recommend cascade, I was beleve it was business, but now I know I't not.
From cascadeclean.com
Greatly Disappointed! Not as good as I remember.
Would Not RecommendDishwasher still leaving white powder residue on dishes even after THREE cleaning attempts.
From cascadeclean.com
We are sorry you didn't get the expected results with Cascade, Rick. We have many quality checks to ensure each dish is left sparkling, so we're sorry...
Too sudsy
I have used a couple of brands of dishwasher cleaner before but never Cascade. I used it as directed, put it in the main dispenser and ran a normal cycle. When it was finished, there were a lot of suds left in the dishwasher. Since you aren't supposed to use it along with dishes, and I don't have a wet/dry vac, I had to run a 1 hour cycle with no cleaner or detergent just to rinse the dishwasher. I won't be buying it again.
From cascadeclean.com
We're sorry you were finding too many suds left behind after running a cycle with Cascade Dishwasher Cleaner. For best results, we recommend using Cas...

We're sorry you aren't happy with the after scent. When we design our products, we do extensive research and consumer testing to create features we th...