
Ratings & Reviews for CRAFTSMAN VERSASTACK 20-in W x 39.0-in H x 17.0-in D Red and Black Plastic Rolling Tool Box
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers ample storage capacity and organization, with a large bottom compartment and removable tray. It is built with durable construction, including heavy-duty wheels, waterproof seals, and sturdy latches. Convenient features like an extendable handle and mobility on rough terrain are also noted. However, some customers have reported issues with the handle and latches becoming difficult to use over time, and the wheels may not be suitable for all surfaces. Overall, the product is seen as a good value and helpful tool, though long-term durability of certain components may be a concern.
Customer review summary generated by AI, including incentivized reviews.Very Weak Latches
Would Not RecommendThe latches (both) fell off of may box, the first time I opened it. I bought two, hd issues with both. Very poor design and not worthy of the Craftsman name.
not well designed
Would Not RecommendTwo big gripes. The telescoping handle is too short (I'm 5' 10") and the latching mechanism stinks. If you have any weight in the box and try rolling it, it will separate, especially if you torque the box while going over uneven surfaces. The wheels are too small, so if you're pulling over mud or uneven ground, it drags. Cheaper than DeWalt but not worth it.
Okay box it is quite expensive for what it is.
Would RecommendDecent box but it will flex if it is left open and the latches could fall off if left unlatched. Fashion said they were looking into this problem but it's been a year or so now no updates or repairs. Also would like to see a hole for the extension cord so you can charge things inside the box.
Verified Purchaser
Home use only
Would RecommendGood product for home use. Not heavy duty enough for the back of a truck or jobsite
Verified PurchaserVerified Pro
Great product for organization. Be sure to buy all three parts that stack together. It's worth it.
Verified Purchaser
Bad wheels!! Get anything else.
Would Not RecommendI had this for less than a year. The wheels are doing 45 degree angles when pulling in a straight line. This product is a joke.
not very sturdy
Would Not RecommendBought the whole system, and I have found it to be lacking. It didn't take long for the handle to stop working, I need to wrap a bungee cord around in order to take it into jobs. The teeth that connect the main handle are not strong enough to be used as a transport system. Thought I could save some money over the more expensive Milwaukee system, but have just been frustrated by the quality. Maybe better suited to non-professional carpenters, but will not stand up to day in and day out use.
Basic design flaws
Would Not RecommendOverall this case works well. It is very sturdy, I have used it as a step stool a few times. There are two main drawbacks: ground clearance and internal storage. The base of the handle juts out, which means it only has about 1/2" clearance, so I am always gouging my lawn and dragging it across dirt lots. For internal storage, I wish there were storage cases made to fit inside. I have found several from other manufacturers, but there is always a fair amount of wasted space. Two other improvements...