
Ratings & Reviews for CRAFTSMAN V20 20-volt max 12-in Battery 5 Ah Chainsaw Battery Included Charger Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this chainsaw for its lightweight design, ease of use, and strong performance on household pruning and branch cutting up to 10 inches thick. Many highlight the convenience of battery operation, instant button-start, quiet runtime, and compatibility with existing V20 tools. Reviewers note it handles well for users with limited strength and requires no fuel mixing. However, some report the chain frequently comes off during use, and many note bar and chain oil is not included despite being essential. Despite these drawbacks, most customers find the benefits significantly outweigh the issues and recommend it.
Customer review summary generated by AI, including incentivized reviews.Not meant for big jobs.
Would Not RecommendIt works well on tiny trees but it broke after the forth tree. It is destroyed now.
Verified Purchaser
Great little saw
Would Recommend[This review was collected as part of a promotion.] Use this to keep my trees trimmed and it works great! Charge holds up well trimming branches and palms. Highly recommend!
From craftsman.com
Perfect
Would Recommend[This review was collected as part of a promotion.] After years of making do with sheers for trimming the trees on my property I broke down and bought this. Not only has it helped me tackle some of the bigger limbs that I’ve ignored until my purchase but it’s performed flawlessly. Obviously if I needed to bring down a large tree, I’d go grab a gas-powered saw but for what I’ve used it for … I couldn’t have asked for a better saw. As always, Craftsman delivered a tool that can stand up to its des...
From craftsman.com
Complete trash
Would Not RecommendI just wanted a small electric chain saw to prune small trees and pushed at house, it throws the chain constantly! Avoid this product
Hello Customer. I appreciate your feedback on the CRAFTSMAN V20 20-volt max 12-in Battery 5 Ah Chainsaw Battery Included Charger Included CMCCS630P1 ...

Great for what it is!
Would RecommendHad a tree limb come down and needed to cut it up. I bought this because I have the leaf blower and string trimmer, and I did not want a different battery set. Worked well, chain came off, adjusted the tension and back to work. Took an hour to clear the limb. The way I look at it, I paid myself $239 to clear the limb, got some firewood, and I walked away with a chain saw. If I ever need it again, it's there.
see above
Would Not RecommendHoping this is better than the previous craftsman battery saw--it was very bad--gears stripped and Lowes wouldn't help-said that you would have to get with the manufacturer--after reading so-so many bad reviews on the early version I wasn't going to mess with that process. Lowes need to back their products from their return customer service areas. You will lose customers if you don't back what you sell-- no matter what the name brand. We buy from YOU not them. Upset John.
Verified Purchaser
Feel like a chainsaw master
Would RecommendMy husband hasn’t stopped using this thing since we bought it and basically thinks he’s Paul Bunyan.
Verified Purchaser
Ready to use
Would RecommendEasy to use right out of the box. You do need to buy chain oil, it doesn’t mention that on the box. Not the most powerful saw but for the money it’s great. I had limbs fall during a storm and needed something quick. It worked perfectly. It’s easy to take apart and clean if needed.
Verified Purchaser
6" chainsaw
Would Recommend[This review was collected as part of a promotion.] I bought one of these about 4 years ago and I absolutely love it. It cuts great and the there us good battery life. It is much stronger than I anticipated. Planning to get a 2nd one.
From craftsman.com
Craftsman
Great easy to you lady's long and has a comfortable feel
From craftsman.com
Great chainsaw
[This review was collected as part of a promotion.] I used this chainsaw on my tree in my backyard . It really works great. East and fast cut. Great quality chainsaw. Highly recommend
From craftsman.com
No angle cuts
Would RecommendWorks great sometimes chain falls of bar.
Verified Purchaser
Good light duty saw.
Light weight but not too light. Battery works with other craftsman tools. Will have to be careful to not get too ambitious.
Verified Purchaser
chain comes off
Would Not Recommendmade 4-5 cuts on some small branches, about 1" diameter and the chain came off. put it back on, made a cut and it came off again. did that 2 more times with the same result. now I'm taking it back and I really hate it since I have other Craftsman tools that use the same battery. I should have read the reviews.
Verified Purchaser
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