Ratings & Reviews for CRAFTSMAN V20 20-volt max 12-in Battery 5 Ah Chainsaw Battery Included Charger Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this chainsaw for its lightweight design, ease of use, and strong performance on household pruning and branch cutting up to 10 inches thick. Many highlight the convenience of battery operation, instant button-start, quiet runtime, and compatibility with existing V20 tools. Reviewers note it handles well for users with limited strength and requires no fuel mixing. However, some report the chain frequently comes off during use, and many note bar and chain oil is not included despite being essential. Despite these drawbacks, most customers find the benefits significantly outweigh the issues and recommend it.
Customer review summary generated by AI, including incentivized reviews.None
Would RecommendPowerful and light
Verified Purchaser
The durability of the saw is awesome.
Would RecommendIt performed better than expected.
Verified Purchaser
Always trust craftman as good products as i am a c
Would RecommendLove this product very much
Verified Purchaser
A great alternative to heavier 2-stroke gas saws!
Would RecommendWaited to review until after I had a chance to actually use the saw on a wide variety of limb and branch sizes taken down during this winter's ice storm. It performed very well and I especially liked the light weight and long time between need to charge thanks to the 5 Ah battery. Getting older and have been looking for an alternative to my 2-stroke gas Husqvarna which is much heavier, harder to start, not to mention the gas/oil mixing required. For anyone who's not a full-time logger, this is a...
Cordless 12" Chain saw
[This review was collected as part of a promotion.] Works great. Wife has used it many times with no issue.
From craftsman.com
Handy work chainsaw
Would RecommendLight weight, right size for limbing, brushing & small work
Verified Purchaser
Cut it!
[This review was collected as part of a promotion.] Works like a dream! I have the 10, 12, 14, 16, and 20in saws, this is my favorite
From craftsman.com
Good for the ladies
Would Recommend[This review was collected as part of a promotion.] I bought this to trim small trees and found it easy to use, works well for what I need it for.
From craftsman.com
Great little saw
Would RecommendGreat saw used it to clear brush.
Verified Purchaser
Good saw
Would Recommend[This review was collected as part of a promotion.] Works great. Nice not having to constantly pull start.
From craftsman.com
Would recommend buying
Love product
Verified Purchaser
No parts support
Would Not RecommendBroke sprocket on my CCMS620 saw and am unable to find repair parts making the saw totally useless after a few uses
From craftsman.com
Double check
Would RecommendDidn't include oil and wrench
Verified Purchaser
Hello, I appreciate your feedback on CCMS620, and I am sorry to hear the sprocket broke. Your satisfaction is our top priority. We will be reaching ou...