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V20 20-volt max 12-in Battery 5 Ah Chainsaw Battery Included Charger Included

Ratings & Reviews for CRAFTSMAN V20 20-volt max 12-in Battery 5 Ah Chainsaw Battery Included Charger Included

4.5
252
Review
 4.5 out of 5
253 Reviews


89% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this chainsaw for its lightweight design, ease of use, and strong performance on household pruning and branch cutting up to 10 inches thick. Many highlight the convenience of battery operation, instant button-start, quiet runtime, and compatibility with existing V20 tools. Reviewers note it handles well for users with limited strength and requires no fuel mixing. However, some report the chain frequently comes off during use, and many note bar and chain oil is not included despite being essential. Despite these drawbacks, most customers find the benefits significantly outweigh the issues and recommend it.

Customer review summary generated by AI, including incentivized reviews.
253 Customer Reviews

Nice pruning/brush saw

Would Recommend

[This review was collected as part of a promotion.] Bought this for my wife. She says it's to heavy for her. I used it last weekend for some brush removal. I thought it was perfect. Easier than getting out the gas chainsaw. And quieter too.

April 18, 2025

From craftsman.com

V20 chainsaw

Would Recommend

[This review was collected as part of a promotion.] Light weight easy to maneuver around doesn't like small branches

April 18, 2025

From craftsman.com

Change all

Would Recommend

[This review was collected as part of a promotion.] Lightweight works great comes in handy This small device gets the job done.

April 18, 2025

From craftsman.com

definitely buy

[This review was collected as part of a promotion.] Terrible writer but really like these tools.......

April 18, 2025

From craftsman.com

Great saw despite glaring issue.

Great saw, but it likes to leak. Easy enough to refill and put a towel under it in order not to make a mess.

April 18, 2025

From craftsman.com

V20 chainsaw

Would Recommend

[This review was collected as part of a promotion.] I really like this chainsaw. Very easy to use. It's perfect for smaller jobs when I don't want to get the gas-powered 18" chainsaw out.

April 18, 2025

From craftsman.com

Would Recommend

[This review was collected as part of a promotion.]

April 18, 2025

From craftsman.com

Chainsaw 101

Would Recommend

Good homeowner product & adds to other Craftsman battery operated equipment I own so batteries are all interchangeable & chargers handle all different A Hour batteries ! Two items that could use a little attention are that chainsaw does not come with bar & chain oil & the instruction brochure could be a little more precise about starting procedure for first time operation particularly if a person has never worked a battery powered chainsaw previously !!

March 23, 2025
Verified Purchaser
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Not bad for battery operated

Would Recommend

Easy to use, but manual doesn't list what oil to use!!

March 23, 2025
Verified Purchaser
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Quality Craftsman Item

Would Recommend

I like the price and the fact that you get everything included

March 9, 2025
Verified Purchaser
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Sold a used saw as new.

Lowe’s sold me a used saw. It had been opened and oil installed in the chain oiler. Reboxed and sold as new. Not a good experience at all

February 27, 2025
Verified Purchaser
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Response from Craftsman

Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...

CraftsmanMarch 4, 2025

Craftsman

Go big or go back.

Would Not Recommend

Over promised, under performed. On a full charge, seemed to lose power half way through a 2x4, a 4x4, even worse the second time around.

February 27, 2025
Verified Purchaser
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Response from Craftsman

Hello Perk, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and...

CraftsmanFebruary 27, 2025

Craftsman

Incredible tool

Would Recommend

This saw is amazing. I bought it for an option for chores that don't require the use of my heavy gas saw. It exceeded my expectations. Very light weight and the battery last a long time. Ignore those reviews of people complaining about the chainsaw coming off. They need to learn how to cut without getting it stuck and pulling on it to get it free.

February 5, 2025
Verified Purchaser
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There is a safety feature.

Would Recommend

Easy to use and lightweight.

February 3, 2025
Verified Purchaser
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Good saw

Would Recommend

I read one review saying the saw would not work no matter what. Not intending to offend, but it took me a few minutes to figure the safety break needs to be in the run position ( back towards handle) hope this is helpful.

January 27, 2025
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Chainsaw

I was very happy with the craftsmen chainsaw. I just wish the battery power switch. Was in an easy location. Can be hard to reach with off set cuts. Surprised how long the battery has lasted. Not cutting big oaks trees.

January 13, 2025
Verified Purchaser
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Perfect lil saw

Absolutely love this chainsaw. It's perfect size for what we need it for. Lightweight and durable. The battery lasts longer than stated and it works with my other Craftsman batteries.

January 6, 2025
Verified Purchaser
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Great new favorite tool.

Would Recommend

Every time I get another one of these Craftsman V20 tools it becomes my new favorite and this chainsaw continues that trend. I was wary about purchasing a battery powered chainsaw, thinking that it would be far too underpowered to be useful. I finally decided to give it a try and quickly started regretting all of the time I've been working without it. Lightweight, no fuel to mix and transport, easy to run and cuts almost as well as my gas powered saw. There's still a time and place for the gas p...

January 5, 2025
Verified Purchaser
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My first chainsaw and it was so easy to use

Would Recommend

Easy to use

January 3, 2025
Verified Purchaser
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