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Z3200 42-in Single cylinder Gas Zero-turn riding lawn mower

Ratings & Reviews for CRAFTSMAN Z3200 42-in Single cylinder Gas Zero-turn riding lawn mower

4.2
176
Review
 4.2 out of 5
177 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the mower's cutting performance, power, and maneuverability. Most highlight its ability to cut grass cleanly and evenly, often reducing mowing time in half while handling steep hills with excellent traction and navigating tight spaces effortlessly. Reviewers consistently describe smooth rides, sharp turns, and effective management of thick or overgrown grass across multiple acres. Many call it an excellent value for the price, appreciating intuitive controls and easy operation. However, some report mechanical issues including drive belt failures, engine start problems, and fuel system failures requiring costly repairs. Despite these concerns, most customers consider it a worthwhile investment for its performance and affordability.

Customer review summary generated by AI, including incentivized reviews.
177 Customer Reviews

lawnmower

Would Recommend

Service was great

August 21, 2025
Verified Purchaser
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Craftsman z3200

Would Recommend

It is a great purchase so far I had purchased a 52 inch in 2017 poplar name and this appears to be a better and more solid mower. It cuts good bigger tires and controls seem in sync like they are supposed to be.

August 20, 2025
Verified Purchaser
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Cuts great

Would Recommend

Bought it for my wife, she can use it well.

August 16, 2025
Verified Purchaser
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Do not buy..

Would Not Recommend

The mower was trouble from the start.. engine blew up after 4 uses. the manufacturer knows there is a problem with the MTD engine. my repair shop has received the wrong engines for replacement 2 times..

August 16, 2025
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Response from Craftsman

Hello, Mark F. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CRAFTSMAN Z3200 42-in Gas ...

CraftsmanAugust 16, 2025

Craftsman

Mower will not start on day 1 of having it.

Would Not Recommend

The product would not crank whenever I got it delivered. The rims are also rusted, but it was purchased new. Others online have had the same non-cranking issue.

August 3, 2025
Verified Purchaser
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Response from Craftsman

Hello, Zach. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the CRAFTSMAN Z3200 42-in Ga...

CraftsmanAugust 6, 2025

Craftsman

Works great !!!!

Would Recommend

Immediately upon delivery ran it through the ringer and mowed over 3 acres of land great mower and the delivery was above and beyond

August 1, 2025
Verified Purchaser
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Broke after less than an hour of useage

Would Not Recommend

[This review was collected as part of a promotion.] Ran fine for 1st hour. Stopped it now it will not start

July 23, 2025

From craftsman.com

Response from Social Media

Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products. We would li...

Social MediaJuly 24, 2025

Mower no longer moves after 2 uses

Would Not Recommend

Mower ran and cut great the first time I used it, tried to cut grass the following week and it stopped moving halfway through cutting my yard. Lowe’s customer service was helpful in scheduling a return and refund so I will buy another mower from them just not a craftsman.

July 18, 2025
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Response from Craftsman

Hello, Sadderday. We're sorry to hear that you haven't experienced the level of quality that our customers deserve. Your situation has been d...

CraftsmanJuly 24, 2025

Craftsman

trouble from the get go.

Would Not Recommend

delivered when I wasn't home and not started... no receipt. mower wouldn't start, but I was able to track it down to a blown fuse...used the mower 4 times and it performed as expected on the 5th engine locked up.. had to make so many phone calls to finally get an authorized repair shop, well I didn't have the receipt, more hoop jumping... thankfully I have a extended warranty... I will update.

July 16, 2025
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Response from Craftsman

Hello, mark. We’re very sorry to hear that you’ve had trouble with your equipment. We spend countless hours testing to ensure we deliver you a reliab...

CraftsmanJuly 28, 2025

Craftsman

doesn't last

Would Not Recommend

This mower lasted a month and a half and stopped working. Lowes didn't have a pickup option, so we had to rent a trailer to take it back to be repaired. we were told the repairs would take 2-3 weeks. I waited the full 3 weeks, & now our mower is lost. Not only does the mower not last, but the customer service is HORRIBLE.

July 8, 2025
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Response from Craftsman

Hi. We're sorry to hear about the issues you are experiencing with your equipment. We recommend contacting one of our Authorized Serviced Center...

CraftsmanJuly 9, 2025

Craftsman

Flat Tire within 4 hours

Would Not Recommend

Tire was flat within 4 hours of mowing. Lowe's won't help. Craftsman won't do anything until I rent a trailer and drive it to a service center for them to confirm it is a warranty issue. Only mowed for about 45 minutes and I have a normal yard, no high brush or anything. No reason for nails, screws, etc. that would cause a flat. I've spent days on the phone between Lowe's and Craftsman any nobody will do anything to help me.

July 8, 2025
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Response from Craftsman

Hi. We're sorry to hear about the issues you are experiencing with your equipment. We recommend contacting one of our Authorized Serviced Center...

CraftsmanJuly 9, 2025

Craftsman

Delivered with dead battery

Mower is cuts and handles well. However, mower was delivered with a dead battery. Lowe’s didn’t have one to replace it with so we had to go elsewhere to purchase $$$ a new battery for our new mower!

June 27, 2025
Verified Purchaser
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

CraftsmanJanuary 15, 2026

Craftsman