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Z3200 42-in Single cylinder Gas Zero-turn riding lawn mower

Ratings & Reviews for CRAFTSMAN Z3200 42-in Single cylinder Gas Zero-turn riding lawn mower

4.2
176
Review
 4.2 out of 5
177 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the mower's cutting performance, power, and maneuverability. Most highlight its ability to cut grass cleanly and evenly, often reducing mowing time in half while handling steep hills with excellent traction and navigating tight spaces effortlessly. Reviewers consistently describe smooth rides, sharp turns, and effective management of thick or overgrown grass across multiple acres. Many call it an excellent value for the price, appreciating intuitive controls and easy operation. However, some report mechanical issues including drive belt failures, engine start problems, and fuel system failures requiring costly repairs. Despite these concerns, most customers consider it a worthwhile investment for its performance and affordability.

Customer review summary generated by AI, including incentivized reviews.
177 Customer Reviews

First time zero turn driver

Would Recommend

I like the smooth ride, the motor is not loud.

May 9, 2026
Verified Purchaser
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Great lawn mower for the price.

Would Recommend

I do not like the plastic levers as I can see them wearing out easily. Other than that, it’s a great lawn mower.

May 3, 2026
Verified Purchaser
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Bring your own trailer. Don't get delivery.

I bought this mower to mow a large yard. Had to wait a week before it could get delivered. Day of delivery I got a call saying it was still in the crate and had to be put together yet. Had to wait another 5 days. Now we are at 12 days. It gets delivered and we noticed that the handle didn't look right. Turns out one of the driving handles is bent. Now I have to wait another 7 days till a service person can come look at it. AND he will have to order a part......another week. And schedule another ...

May 2, 2026
Verified Purchaser
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

CraftsmanMay 4, 2026

Craftsman

Great cutting, horrible ride.

Would Not Recommend

[This review was collected as part of a promotion.] Just got ours Sunday, cranked up the first time, fast, fuel efficient, cut some pretty big stuff, 3’ tall grass. However today I am paying for it. The ride is extremely rough, I am a disabled veteran and this really beat up my lower back, the suspension on the seat is horrible, I have already ordered a springs to get rid of the ridged plastic pieces that is supposed to act as the suspension system on the seats. Mower is great other than that.

April 28, 2026

From craftsman.com

Response from Craftsman

Hello Jarhead 0321and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the ride on your CM17...

CraftsmanApril 30, 2026

Don't waste your hard earned money

Would Not Recommend

Lowes says 90 day warranty but read the fine print. It's only 30 day. You'll definitely see why. I've only had it for 2 mths and have had to put more money into fixing this mower. Now it's not starting at all and having to replace fuel filter,and fuel pump. More $ going in Poorly manufactured, weak mower. Oh and good luck getting in touch with the manufacturer. When I finally spoke with someone they said to go back to the store. Passing the buck😡.

April 27, 2026
Verified Purchaser
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

CraftsmanApril 27, 2026

Craftsman

Did have to charge battery before using.

Would Recommend

Worked as expected

April 25, 2026
Verified Purchaser
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Lowes let me down

Would Recommend

Item did not deliver on time. Item was scuffed and scratched. Item was missing the deck wash adapter that the display model had.

April 25, 2026
Verified Purchaser
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Response from Craftsman

Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...

CraftsmanApril 30, 2026

Craftsman

Recommend

Would Recommend

Does a great job for a great price and delivery. Delivered in excellent condition. this is my first zero turn just have to get used to control.

April 18, 2026
Verified Purchaser
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Great homeowner zero turn.

Would Recommend

Haven’t found any problems. Plenty of power and very quick. Really like this mower.

April 18, 2026
Verified Purchaser
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Would Not Recommend

purchased the z3200 would not start have to return it spent an hour with customer service because pick up address was wrong worst customer service have ever dealt with do better lowes

April 10, 2026
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Response from Craftsman

We're sorry to hear about the issues you are experiencing with your equipment. Please contact us directly at 1-855-971-2271 or email craftsmansup...

CraftsmanApril 13, 2026

Craftsman

Check to see if a manual came with the mower

Would Recommend

I love this mower

April 8, 2026
Verified Purchaser
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