Ratings & Reviews for CRAFTSMAN 2000 Series 41-in W x 24.5-in H x 16-in D 6 -Drawer Steel Tool Chest ( Red and Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the tool chest for exceptional build quality, with soft-close drawers that operate smoothly and silently. Reviewers consistently highlight the generous, intelligently organized storage space with varied drawer sizes, under-lid storage area with power outlet, and seamless stackability. Most find the durable construction and reliable drawer mechanism reasons for long-term satisfaction. A small number reported cosmetic damage upon arrival or thin drawer liners, though these are minor concerns amid overwhelmingly positive feedback. Overall, customers consider it a worthwhile investment for workshop organization.
Customer review summary generated by AI, including incentivized reviews.Go pick it up and check before purchase.
Box came in dented, and warped, had to pull out the door because it was caved in. If i wasnt mechanically proficient, i would have sent it back.
Verified Purchaser
Put together cheap.
Would Not RecommendDrawers are not installed correctly.
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Dear Valued Lowe's Customer, to better assist you, please contact the Lowe's customer service department at 800-445-6937 call any day between...
DENTED & BROKEN TOP
Would Not RecommendDelivered in a box in good condition. But this tool box was Dented and had a Broken piston connection. So it must have been broken before being packaged. LOWES is making us responsible for their selling DAMAGED item. We have to take it back to the store for a refund. They shipped it damaged and know it. NO extra credit for this our time and gas to return it.
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black )
Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...
Poor craftsmanship
Would Not RecommendBought new from lowes 08/20/2024. One small dent most likely due to Lowe's mishandling. The real problem is the drawers are not correctly lined up. Poor craftsmanship from a company that used to be great.
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products. We would l...
The cabinet was dented
Would Not RecommendI have not used it yet. I assembled it today and the bottom cabinet was dented. I have not contacted Lowe's yet to see if they'll deliver a replacement. I had to make two trips to the store because they couldn't find it when I went the first time.
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Hello John. We appreciate your feedback on the CMST98269BK. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com a...
Very nice toolbox
Would RecommendLike it very much
Verified Purchaser
Great box
Would RecommendGreat box. Was a pain dealing with Lowes to get it tho.
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Made. Huge difference in organization
Would RecommendThis tool chest along with the bottom portion made a huge difference in organizing the tools in the garage. I can now go to one place to find screws, bits, and more. Sturdy and worth the purchase.
Verified Purchaser
drawer
One of the drawers lost its bearings, now it doesn't work
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Hello, DLK1 . Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CMST98269BK CRAFTSMAN 2000 ...
Wrong keys
Only negative is the keys don’t worm, and Lowe’s says a they are not able to remedy the situation
Verified Purchaser
The delivery was 4 days late.
Would RecommendNo problems with the product.
Verified Purchaser
Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that w...
Hello Ralph. Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments f...