Ratings & Reviews for CRAFTSMAN 2000 Series 41-in W x 24.5-in H x 16-in D 6 -Drawer Steel Tool Chest ( Red and Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the tool chest for exceptional build quality, with soft-close drawers that operate smoothly and silently. Reviewers consistently highlight the generous, intelligently organized storage space with varied drawer sizes, under-lid storage area with power outlet, and seamless stackability. Most find the durable construction and reliable drawer mechanism reasons for long-term satisfaction. A small number reported cosmetic damage upon arrival or thin drawer liners, though these are minor concerns amid overwhelmingly positive feedback. Overall, customers consider it a worthwhile investment for workshop organization.
Customer review summary generated by AI, including incentivized reviews.Product delivered damaged.
Would Not RecommendWas delivered 11/27/24 (in my absence) damaged, and not yet replaced, as of 1/20/25.
Damaged
Would RecommendPoor handling of boxed items caused me to travel to 3 different Lowes stores just to find one with no damage. I returned two new in the box top chests due damage and while at the store for the third time I opened the box while still at the store and found that the third one was also damaged but it was to the rear/side but I decided to keep it anyway.
Verified Purchaser
Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...
Very good value I for the price!
Would RecommendVery good value I for the price and Lowes did offer free shipping to my house (free returns also if damaged, etc)! I like the hutch style with built-in power strip thats located in the back center over having it placed on the side. The back also has pre-made area for peg board style hooks.
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Lowes website doesn't sync with the stores pricing
Would RecommendOutside of the dents to the unit I discovered when I opened it..fine I guess
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Hello, Plong . Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the CMST98269BK CRAFTSMAN ...
Tool Storage Chest
Would RecommendI got this top as part of the combo for my husband and he loved it! Our garage is now cleaned and our tools are easily found.
Verified Purchaser
So much room
Would RecommendProvided room for all my tools
Verified Purchaser
Great shape
Would RecommendProduct is in great looking and working shape
Verified Purchaser
No more organized chaos piles here or over there!
Would RecommendIt’s a Craftsman…what’s not to like. “Tools organized woo-hoo!
Verified Purchaser
Great purchase!
Would RecommendProduct arrived timely, sturdy, beautiful red, black and silver. Easy to put on top of the lower piece I bought. My husband loved it and already has it set up with his tools in it.
Verified Purchaser
Damaged
Would Not RecommendReceived as a Christmas gift. Huge dent on the back. Craftsman quality not nearly what it used to be, or Lowes delivery sucks, or both. Disappointing.
Verified Purchaser
Hello ASurface. We appreciate your feedback on the CMST98269RB. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.c...
Great craftsman quality!
Would RecommendNice variety of drawer sizes, power strip, slow closing drawers and drawer liners makes it a great tool box !!
Verified Purchaser
Strong build lots of room very convenient to work
Would RecommendThis is a good Christmas gift very strong
Verified Purchaser
Nothing
It was good
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Buy the floor sample to be sure it’s not defective
Would RecommendThe product was dented and drawers would not open
From 2000 Series 41-in W x 24.74-in H x 16.32-in D 6 -Drawer Steel Tool Chest ( Black ) Verified Purchaser
Hello, Neil F. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CMST98269BK CRAFTSMAN 2000...
Dear Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any d...