Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mostly positive feedback, with many users praising its features, ease of use, and high-quality performance. Key highlights include fast printing and faxing, as well as a compact and durable design. However, some users have experienced issues such as quick toner consumption, paper feed problems, and difficulty setting up certain functions. Overall, the product is considered a reliable and high-performing fax machine that meets the needs of small businesses and home offices.
Customer review summary generated by AI, including incentivized reviews.OK WHEN IT WORKS
Would Not RecommendWHEN THE MACHINE WORKS IT IS FINE. THE FIRST ONE WAS INOPERABLE AND IT WAS A HASSEL TO CONVINCE THEM TO REPLACE IT AND A BOTHER TO SEND IT BACK.
From brother-usa.com
Replacement for IntelliFax-2820
Would RecommendPrior Brother Intellifax machine no longer willing to print. Had to replace it. This one prints nice clear copies. At first I was not able to receive Faxes with this machine, but the telephone company installed a clean line with low noise. I guess the machine will not work with any noise on the line. I called the service department two times and they walked me through the trouble shooting as best they could. They did not know why the machine would not receive faxes on the dedicated fax line but ...
From brother-usa.com
I love it. Finally a fax machine that works!!! Tried others that were cheaper and they didn't Work
From brother-usa.com
Super Quality
Would RecommendEasy to use, and very efficient. I'm just sorry that I didn't get the model that includes a scanner.
From brother-usa.com
fax
Would RecommendGreat machine. Quite, quick, and no quirks! thank you for making such a great machine.
From brother-usa.com
VERY SATISFIED:
Would RecommendTHIS IS THE FIRST INTELLIFAX -2840 THAT I HAVE HAD. I HAD A HL-5170DN FOR 10 YEARS. EXCELLENT MACHINE THERE. THIS UNIT IS NICE, EASY SET UP AND SO FAR SO GOOD. HAVE ABOUT 20-30 INCOMING PER DAY AND SAME AMOUNT OUTGOING. I AM VERY SATISFIED. I HAD TO TALK TO BROTHER ABOUT SPEED DIAL AND THEY, AS THEY HAVE ALWAYS BEEN EXCELLENT WITH INSTRUCTIONS AND THEIR KNOWLEDGE OF THE PRODUCT. TOOK ABOUT TWO (2) MINUTES FOR THEM TO TELL ME HOW. IT WAS MY FAULT, NOT THIERS. I WOULD HIGHLY RECOMMEND THIS UNIT.
From brother-usa.com
Fax/ Laser printer
Would RecommendI bought this product after buying the J220 printer. Needed a fax capability and liked this brand for the ease of set up and ease of use. Compact design for home or small office use.
From brother-usa.com
questionable quality/serice
Would Not Recommendmachine received in good order and put into service on 4/29/13, worked fine for two days. It stopped picking paper out of tray and displayed "no paper" message, tried more/less paper, shuffled paper, cleaned rollers, etc. to no avail. Called service and helpful operator had me adjust paper guides, machine successfully made to copies while still speaking with service. Hung up and returned machine to service ... same problem again..retried all as before. Now it works sometimes and sometimes it doe...
From brother-usa.com
My LaserFax is absolutely wonderful. I recommend it because of the price and quality.
From brother-usa.com
IntelliFax-2840
Would RecommendOur other Brother Fax bit the dust after about 5 years. This is great improvement.
From brother-usa.com
Exactly what we needed
Would RecommendGreat product: scans VERY fast even in Superfine mode, sends out quality faxes (so we've been told), very quiet, lots of good options. You won't be disappointed. This is actually our second Brother fax. Had to finally replacing the older model after MANY years of faithful service.
From brother-usa.com
Great Value
Would RecommendEasy set up with good instructions as I am not compatable with many of the new electronics out there today. Great value, satisfied so far.
From brother-usa.com
Fast but no memory
Would Not RecommendThe 2840 was easy to set up, receives & sends faxes quickly however this is not like the old Brother fax machines that would retain memory and print incomplete faxes if the source was disconnected and reconnected. This machine is better purposed for outgoing faxes and I would not recommend using as sole source for incoming faxes.
From brother-usa.com
Very good fax machine!!
Would RecommendHas been 1 week since I purchased this fax machine and so far so good!! It work fast, and simple to use..! I Recomend this machine to small business use..
From brother-usa.com
