Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mostly positive feedback, with many users praising its features, ease of use, and high-quality performance. Key highlights include fast printing and faxing, as well as a compact and durable design. However, some users have experienced issues such as quick toner consumption, paper feed problems, and difficulty setting up certain functions. Overall, the product is considered a reliable and high-performing fax machine that meets the needs of small businesses and home offices.
Customer review summary generated by AI, including incentivized reviews.Good for the money and use
Would RecommendIt was hard to find a laser fax, that was just that. Most new products will do too many things we did not need and for which we did not want to pay extra.
From brother-usa.com
Smaller is sometimes better
Would RecommendThis fax gets the job done - but is much larger than our the fax machine we had for 15 years which finally died on us. While the pages go thru quickly the time to actually send it is much longer. Also, it has the same ring tone as our phones so we keep picking up our phone thinking it is ringing - when it is just the fax machine.
From brother-usa.com
Nothing but trouble
Would RecommendThis is my second IntelliFax-2840. The first one never gave me a second of trouble but this last one has been nothing BUT! I like this model but I guess I got a lemon. It seems to be resetting itself and you have to know every minute detail of what settings your machine likes with your particular phone line service. It comes with 4 preset rings to receive a fax but mine has to be set on one or it doesn't work. How am I supposed to know that. I've called Brother twice for assistance but they have...
From brother-usa.com
This is a great printer!
Would RecommendEven though my paper feed stopped working when I first purchased it, it's still a Great printer. I spoke with Tech support for WAY too long, They sent me a new drawer, that's what I thought it might be, but it wasn't. The automatic paper feed still does not work. I just don't have the three hours it takes to sit on the phone with tech support ...Again...in order to get a refurbished printer to replace this one. Plus, this printer works so good I almost hat to give it up...even without the paper ...
From brother-usa.com
Great Upgrade
Would RecommendI upgraded from a small Brother IntelliFax and the difference is amazing!
From brother-usa.com
GOOD PURCHASE
Would RecommendEVERYTHING ABOUT THE 2840 IS GREAT EXCEPT THE LED IS IMPOSSIBLE TO READ WITH NORMAL LIGHT. i HAVE TO USE A FLASHLIGHT AND THEN IS IS NOT TOO CLEAR. CAN'T FIND ANY ADJUSTMENT FOR IT.
From brother-usa.com
intellifax-2840
Would RecommendSends and receives faxes quickly, very clear print great copies. You have to install separate answering machine if you want it to pick up calls a bit large for tight spaces and there's no back light on led panel so low lighting makes it hard to read
From brother-usa.com
Good piece of equipment
Would RecommendThe speed of the machine was quite a surprise. At first I thought the sheets were not being transmitted. Very pleased with the ease of operation!
From brother-usa.com
intellifax
Would Recommendworks great just what we needed and has an excellent print quality
From brother-usa.com
Nice looking machine
Would RecommendMuch faster and neater than my old machine. Like the fact that it is laser and not filament.
From brother-usa.com
A Real Fax machine !!!!
Would RecommendHad an old thermal piece of junk that always jammed was slow and used that primitive thermal roll. What a difference. The 2840 is fast sending receiving and printing out reports. See, no jams using recommended page. Did get off track setting up. I needed to use an external voice mail machine but used the wrong option. I needed brother to say "do you use voice FROM THE PHONE COMPANY not just voice mail. Once i got that straight it was a cinch. Brother is very thorough in their instructions and th...
From brother-usa.com
Loving It So Far!!
Would RecommendWe purchased the Brother IntelliFax-2840 a few months ago. Although we aren't HEAVY users of the fax machine, we DO rely on it for many specific needs. We replaced our PanaFax UF-585 with this model after doing some extensive research on the internet of various fax machine models, which there are NOT a lot of out there these days. The clarity of the print-outs and the speed of sending and receiving is WONDERFUL! I wish the display window was a bit larger or maybe tilted up more for easier viewi...
From brother-usa.com
RELIABLE OFFICE EQUIPMENT
Would RecommendWe upgraded and since our old faxes were also Brother brand we decided to purchase same brand. We were satisfied with product and were able to use for many years.
From brother-usa.com
Very Reliable Product
Would RecommendOur new Brother Fax-2840 is replacing a very reliable Brother Fax that we had for years. This porduct is very reliable and we like all the Brother features ttoo numerous to mention. It is a ver y good product. Keep up the Good Work Brother.
From brother-usa.com
excellent machine
Would RecommendThis my second machine as the first is in my HOA office and I was so pleased with the way it works I got one for my home.
From brother-usa.com
Overall nice fax / printer.
Would RecommendFairly easy setup. Nice size footprint. Initial toner life is somewhat abbreviated but regular, full size replacement toner seems to be available at numerous retail outlets and often at discount prices. Bit pricy to get decent length (6ft) USB cord (not included) to link Fax to Desktop. However, once installed, Fax works great as printer with good quality output. Only difficult time was downloading updated printer driver from Brother site.
From brother-usa.com
Good Buy
Would RecommendI like this fax, but miss 2 features that were on a previous Brother Intellifax 1270e that I had for many years: 1) I could continue to load pages into the feeder, so I could fax more than 30 pages allowed on the 2840. 2) On the 1270e I could print a confirmation of the fax after I sent it. On the 2840, it has to be programmed prior to sending and deprogrammed if no longer needed.
From brother-usa.com
Great fax machine! Our office sends & receives ALOT of faxes each day and it doesn't a great job of keeping up. Our office has 2 of these machines due to being spread out and on multiple floors. The only negative thing about this machine is that it goes through ALOT of toner even with the save toner option is selected. I have not heard a complaint about so far. Would buy another one though!
From brother-usa.com
excellent FAX
Would Recommendthis FAX machine is perfect for small bus or home/office. it is affordable and dependable! love it, G
From brother-usa.com
Long lasting product
Would RecommendHad prior model that lasted eighteen years with regular use every day. It finally had to be replaced. Hope this one lasts half as long.
From brother-usa.com
