Ratings & Reviews for MAAX Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Left Drain )

Unbox Completely and Inspect BEFORE Buying

The manufacturer of these tubs has zero quality control (or else they have a very poorly trained quality control team). I had to take back 3 of these tubs trying to get one that didn't have any chips in the enamel. The viewing/inspection windows on the box do not give you a complete view of any imperfections along the rim or front. The first had a sizable chip on the upper left side that would not have been hidden by tile. The second had deep scratches/gouges on the face of the tub BEHIND the c...

Lowes Quality Control

The tub was damged the fisrt and second time we got it. Third time is a charm because that tub was not damaged. The tub itself is great. My 2 stars are for Lowes they need to do a better job of quality control. A tub is a giant item thats not easy to be bringing back and forth.

damaged

tub arrived with porcelain damage and lots of slag left on it. I have to return because it couldn't be installed

Tub Damaged, Box Was Not

I purchased this enameled steel tub from Lowes and, after reading some of the reviews, opened the box at the store to ensure the tub was not damaged. Upon arriving at home and opening the entire box, I found that the top corner of the tub was crushed in which made it impossible to install. This was something I did not see as I did not open the entire box and the corner of the box on the side where the tub was crushed was intact and not damaged. This means that the tub was damaged PRIOR to boxing...

Great Tub

Nice roomy tub. Made well and not that cheap fiberglass. Easy to clean too.

Damaged

Make sure that you inspect the tub thoroughly. After install, we noticed that there are several defects that were not seen initially but were seen in a different light. Lowe's didn't install it so they washed their hands of the problem.

Purchased New-Received Damage-Store Associate Rudu

Hello- Purchased this new tub, but what showed up via delivery was a damaged tub, with a damage sticker on it and a price of nearly 50% off. Upon receipt of the tub, I called Lowes and after 3 phone calls with Will he said he could not deliver a "new" unit to the house and if I wanted a price reduction from the "new" price, I would have to call the Lowes 800 # number.

Mislabeled box

The inconvenience of the box being missed labeled and had to load back in the truck and return

Soaking Tub

Had a problem with the first tub. Not a dent, scrape, hole, etc on the box. When we opened the box there were 2 nickle size chunks on the top rim of the tub. NOT the fault of Lowe's, but whoever boxed it up. When I called Lowe's about it, they were VERY friendly and courteous. She went to check if they had another one available, I drove down to get it and they had it ready for me to exchange when I arrived. Very nice soaking tub.

Upgrade to better quality

Great price but poor quality and once it’s installed, it’s hard to return it. It immediately had little rust spots and looks dirty even when it’s clean. I would upgrade to a better quality tub so you don’t have to live with it forever.

First one was damaged in box, 2nd one was fine

I had to return the first one ordered as the finish was 'Orange Peel' and had multiple chips from shipping and was knocked out of 'Square' Exchange went easy and the next one had a nice smooth finish on the walls with NO Orange peel or chips and unit square at the coners

Better not buying this tub

Poor quality. Damaged. Low stock in store

poor paint

after buying 3, the 1st one was warped. The 2nd one was bent . now, after getting this one installed and new tile put up. the corner is light on paint. I am now stuck with this junk unless I pay to remove the new tile and exchange it. very disappointed.

Open the box and check it!!!

Went through 3 of these before we found one that was not damaged in the box. Poorly made!! Paint is uneven. Easy to dent/chip.

Ordinary standard bathtub

Great Value

DO NOT BUY!

Within 1 week the porcelain enamel came right off and left black spots. I was told it was because I repaired it..why would I do that with a brand new tub!? In addition, there were striations coming from the drain and were starting to rust. I was told it was installed incorrectly. Not possible. This.was not DIY..licensed contractor did the work. Refused to honor warranty.