
Ratings & Reviews for MAAX Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Left Drain )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers found the tub to be sturdy and easy to install, while many others reported significant quality issues, such as the tub arriving damaged with chips, scratches, and other defects in the finish. There were also concerns about the tub not draining properly and the coating chipping easily. On the positive side, some customers appreciated the tub's lightweight design, smooth finish, and easy cleaning. However, the quality control and packaging seem inconsistent, so buyers should thoroughly inspect the tub upon delivery and be prepared to potentially go through multiple exchanges to get an acceptable product.
Customer review summary generated by AI, including incentivized reviews.Unbox Completely and Inspect BEFORE Buying
Would Not RecommendThe manufacturer of these tubs has zero quality control (or else they have a very poorly trained quality control team). I had to take back 3 of these tubs trying to get one that didn't have any chips in the enamel. The viewing/inspection windows on the box do not give you a complete view of any imperfections along the rim or front. The first had a sizable chip on the upper left side that would not have been hidden by tile. The second had deep scratches/gouges on the face of the tub BEHIND the c...
Lowes Quality Control
Would RecommendThe tub was damged the fisrt and second time we got it. Third time is a charm because that tub was not damaged. The tub itself is great. My 2 stars are for Lowes they need to do a better job of quality control. A tub is a giant item thats not easy to be bringing back and forth.
From Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Right Drain ) Verified Purchaser
We’re glad to hear that the third tub arrived in good condition and that you're happy with the product itself. However, we’re so sorry to hear ab...

damaged
Would Not Recommendtub arrived with porcelain damage and lots of slag left on it. I have to return because it couldn't be installed
Thank you for sharing your experience, and I’m truly sorry to hear that your tub arrived with porcelain damage and excess slag. We understand how fru...

Tub Damaged, Box Was Not
Would Not RecommendI purchased this enameled steel tub from Lowes and, after reading some of the reviews, opened the box at the store to ensure the tub was not damaged. Upon arriving at home and opening the entire box, I found that the top corner of the tub was crushed in which made it impossible to install. This was something I did not see as I did not open the entire box and the corner of the box on the side where the tub was crushed was intact and not damaged. This means that the tub was damaged PRIOR to boxing...
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by receiving a damaged tub. We und...

Great Tub
Would RecommendNice roomy tub. Made well and not that cheap fiberglass. Easy to clean too.
Verified Purchaser
Hello, thank you for your feedback! We love hearing that our customers are pleased with their purchase. Thank you for choosing Mansfield!

Damaged
Would Not RecommendMake sure that you inspect the tub thoroughly. After install, we noticed that there are several defects that were not seen initially but were seen in a different light. Lowe's didn't install it so they washed their hands of the problem.
From Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Right Drain ) Verified Purchaser
We are very sorry to hear that your Mansfield product was damaged. Though we try our very best on our end to prevent things from happening to your or...

Purchased New-Received Damage-Store Associate Rudu
Would Not RecommendHello- Purchased this new tub, but what showed up via delivery was a damaged tub, with a damage sticker on it and a price of nearly 50% off. Upon receipt of the tub, I called Lowes and after 3 phone calls with Will he said he could not deliver a "new" unit to the house and if I wanted a price reduction from the "new" price, I would have to call the Lowes 800 # number.
From Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Right Drain ) Verified Purchaser
We are very sorry to hear that your Mansfield product was damaged and that you did not have a great experience with Lowe's. Though we try our ver...

Mislabeled box
Would RecommendThe inconvenience of the box being missed labeled and had to load back in the truck and return
From Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Right Drain ) Verified Purchaser
We are very sorry to hear that your Mansfield product was not labeled correctly. Our support team is always here to help in whatever way we can and w...

Soaking Tub
Would RecommendHad a problem with the first tub. Not a dent, scrape, hole, etc on the box. When we opened the box there were 2 nickle size chunks on the top rim of the tub. NOT the fault of Lowe's, but whoever boxed it up. When I called Lowe's about it, they were VERY friendly and courteous. She went to check if they had another one available, I drove down to get it and they had it ready for me to exchange when I arrived. Very nice soaking tub.
Verified Purchaser
Hello, thank you for your feedback! We love hearing that our customers are pleased with their purchase. Thank you for choosing Mansfield!

Upgrade to better quality
Would Not RecommendGreat price but poor quality and once it’s installed, it’s hard to return it. It immediately had little rust spots and looks dirty even when it’s clean. I would upgrade to a better quality tub so you don’t have to live with it forever.
We are very sorry to hear that you have experienced this issue. It sounds like there might have been a step missed during installation that led to th...

First one was damaged in box, 2nd one was fine
Would RecommendI had to return the first one ordered as the finish was 'Orange Peel' and had multiple chips from shipping and was knocked out of 'Square' Exchange went easy and the next one had a nice smooth finish on the walls with NO Orange peel or chips and unit square at the coners
Verified Purchaser
We are very sorry to hear that your Mansfield product was damaged. Though we try our very best on our end to prevent things from happening to your or...

Better not buying this tub
Would Not RecommendPoor quality. Damaged. Low stock in store
Verified Purchaser
We are very sorry to hear that you received a damaged unit and that your local store did not have a high stock of this product. Our support team is h...

poor paint
Would Not Recommendafter buying 3, the 1st one was warped. The 2nd one was bent . now, after getting this one installed and new tile put up. the corner is light on paint. I am now stuck with this junk unless I pay to remove the new tile and exchange it. very disappointed.
From Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Right Drain )
We are very sorry to hear that you received damaged units. It sounds like your units were not handled properly by the carrier and damaged during the ...

Open the box and check it!!!
Would Not RecommendWent through 3 of these before we found one that was not damaged in the box. Poorly made!! Paint is uneven. Easy to dent/chip.
From Pro Steel XD 30-in x 60-in White Porcelain Enameled Steel Rectangle Alcove Soaking Bathtub ( Right Drain ) Verified Pro
Hello, thank you for your feedback. We are very sorry to hear that you have had this experience. If you haven't already, we want to encourage you...

Ordinary standard bathtub
Would RecommendGreat Value
Verified Purchaser
Hello, thank you for your feedback! We love hearing that our customers are pleased with their purchase. Thank you for choosing Mansfield!

DO NOT BUY!
Would Not RecommendWithin 1 week the porcelain enamel came right off and left black spots. I was told it was because I repaired it..why would I do that with a brand new tub!? In addition, there were striations coming from the drain and were starting to rust. I was told it was installed incorrectly. Not possible. This.was not DIY..licensed contractor did the work. Refused to honor warranty.
Hello, thank you for your feedback. We are very sorry to hear that you have had this experience. If you haven't already, we want to encourage you...

We’re so sorry for the frustration you encountered with the quality of the tubs. It’s disappointing to hear that you had to go through multiple excha...