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White 5-Cup Coffee Maker

Ratings & Reviews for BLACK & DECKER White 5-Cup Coffee Maker

2.8
100
Review
 2.8 out of 5
100 Reviews


42% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The coffee maker has a mixed reception. Some customers are satisfied with its simple design and ability to brew good coffee, but many report issues such as the carafe breaking easily, the coffee maker stopping working after a short time, and the coffee having a bitter or sour taste. The overall quality and reliability of the product seem poor, leading several customers to say they would not purchase this model again.

Customer review summary generated by AI, including incentivized reviews.
100 Customer Reviews

Cracked Caraffe

Would Not Recommend

Had this product for maybe a total of one month and the coffee pot as already completely cracked! I now get to spend my morning cleaning up after the huge mess this coffee maker creates. Huge disappointment.

March 9, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear your carafe has broken, and I recommend that you disconti...

Customer ServiceMarch 10, 2017

Worked for 2 weeks

Would Not Recommend

Worked exactly 13 days and then the water wouldn't brew.

March 4, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear your coffee maker stopped brewing so soon. The satisfact...

Customer ServiceMarch 6, 2017

Not able to use it.

Would Recommend

I bought this a month back from US and since I travelled to India for couple of months I thought of taking it with me. But I understand that in India the minimum voltage is 220v and all American products run on 110v. So I thought of buying a voltage converter but I tried reading the entire manual and nowhere I find the exact description of how many watts it uses. Kindly advise me the exact watt for this 5cup coffee maker.

February 19, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. This is a 650 Watt coffee maker. If you have any other questions regarding...

Customer ServiceFebruary 21, 2017

no wire basket in box

Would Not Recommend

I got this coffee pot for my husband and I. We needed a small coffee pot. And on the package it says it comes with a wire basket....got it home...no basket. I checked another store and same thing...I looked inside the box...no basket..yet it says on the box it comes with it. Someone needs to do better quality control...because you are not shipping basket when it says it comes in there....no impressed with that...

January 25, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. This model does not come with a permanent filter, and I apologize for the i...

Customer ServiceJanuary 26, 2017

Had higher hopes for this small pot

Would Not Recommend

Yesterday I noticed the heating element had stopped working. And today I filled it up, turned it on and nothing at all happened. The "on" light is on, but the heating element is cold and coffee is not brewing. Very disappointed with Model DCM600B

January 18, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction ...

Customer ServiceJanuary 19, 2017

Cold, weak coffe

Admittedly, I was impressed by the low price on a classic brand name. Unfortunately, it's not so cheap as I will have to replace it. The basket will hold a full-sized filter, but this is a negative for me. I like a strong-brewed coffee and it runs through this pot too quickly with the oversized filter area, even with my standard 4 filters per pot. Worse, the coffee is not hot. It is warm, so if you have potentially litigious guests it may be useful, but I have to microwave the coffee straigh...

December 24, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear about your frustrations with your coffee maker. The sati...

Customer ServiceDecember 27, 2016

The switch just popped and sparks flew.

Hi, I am not a coffee drinker but my sister is. About 6 months ago she bought a Black and Decker model # DCM600B to keep at my house when she visits. The coffee pot has been used 8 times by my sister and once by my girlfriend. This past week I had company over and set up the pot only to have the red button on the lower right side pop loudly, shoot out fiery sparks and fly off. My husband says it had a faulty switch. I had better have a new pot before my sister visits! What can I do? ☕️☕️☕️

December 23, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear your coffee maker’s switch has broken. The satisfaction ...

Customer ServiceDecember 23, 2016

Stopped working

Would Not Recommend

What a terrible coffee maker. I was so excited about this one because it takes up little space on my counter and is simple to use. Yesterday I noticed the heating element had stopped working. And today I filled it up, turned it on and nothing at all happened. The "on" light is on, but the heating element is cold and coffee is not brewing. Very disappointed.

December 15, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear your coffee maker stopped brewing recently. The satisfac...

Customer ServiceDecember 16, 2016

Just stopped working

I purchased this coffee maker three months ago because I wanted to have a new coffee maker to go with my new apartment. After 3 months it just stopped working. The on light comes on but no perculate. I am hoping someone contacts me about this.

December 2, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfac...

Customer ServiceDecember 2, 2016

Total piece of garbage

Would Not Recommend

I made one cup of coffee, the drying the carafe after washing the thing shattered in my hands. I owned a very similar machine made by Mr. Coffee which lasted more than five years before it gave up the ghost. Anyone buying one of these Black and Decker 5 cup coffee makers is not in for a treat.

November 20, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear your carafe recently broke. The satisfaction of our cust...

Customer ServiceNovember 22, 2016

Got my $$ worth

I had this coffee maker for approximately 15 years; and only 1 carafe! Have to buy a new one, however as the on/off button broke. Poor design really, toggling back and forth must have weakened the metal contact so eventually broke. I am a little hesitant though as so many have given negative reviews and I don't even see this listed in reviews of coffee makers at other web sites. I'll have to think about it some more.

November 13, 2016

From blackanddeckerappliances.com

Black and Decker - 5 Cup Coffee Maker

Would Not Recommend

I was looking to replace my old Mr. Coffee pot but bought the Black and Decker instead because it was a lot cheaper and a mistake that was. I could not pour a cup without it spilling over on my counter so I had to pour it over the sink - AND - it leaked water underneath. I tried making 4 cups, 3 cups and still yet, move the pot and sure enough there was a puddle. Finally got myself another Mr. Coffee and am donating B&D's coffee pot and taking the coffee maker to the dump.

October 10, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear about the issues you experienced with your coffee maker. ...

Customer ServiceOctober 17, 2016

ok

Would Not Recommend

I bought this a few months ago and like others have said when I pour coffee into a cup the liquid stops down the carafe and gets everywhere. that being said, the charge broke in my move and I'm looking for a replacement carafe. can you get one on this site?

July 25, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear your carafe needs to be replaced. The satisfaction of ou...

Customer ServiceJuly 26, 2016

Water leak

[This review was collected as part of a promotion.] Hi there, I just bought this coffee maker yesterday but as I was pouring water into the water reservoir to do a cleaning before brewing my first cup of coffee, it ran right through the bottom. I just bought it yesterday!

June 10, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear about the leaking issue you experienced. The satisfactio...

Customer ServiceJune 14, 2016

Works very well

Would Recommend

I now have two of these items, one for each floor level in my townhouse. Just wish they sold the coffee pitcher itself for a reasonable price, because breaking one is why I had to buy a whole coffee maker. Makes excellent coffee.

April 24, 2016

From blackanddeckerappliances.com

Good, but sour coffee!?

Would Not Recommend

I've had this for several months. I only bought white because it's all the store had. I would prefer black! The only complaint I have is the coffee tastes sour. Every. Time. I have literally bought about 10 different types of coffee, used faucet water and filtered, and nothing seems to make the coffee taste good. I scrolled though the reviews, but out of all the complaints I haven't seen this one yet. Maybe I'm just doing something wrong?! I don't know, but it's annoying when I can't have coffee...

April 23, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. We’re sorry to hear about the issue with the flavor of your coffee. The sa...

Customer ServiceApril 25, 2016

Gets the job done

Would Recommend

I've had this coffee maker for about a year now. I only use it to make 1 mug size and it tastes fine. I like that it takes up very little space on my counter. As far as smells or tastes of plastic, I have not noticed any. I guess a timer would help and if you pour the pot too fast the lid may pop up a little too much and some coffee will spill out. But really minor problems. Great value for the price!

October 24, 2015

From blackanddeckerappliances.com

Great... While it worked.

Would Not Recommend

I bought this about 2 weeks ago and used it roughly 7 times before one morning randomly it decided to stop working. No brewing or heat. Took it back to target for an even exchange. Hoping this one lasts longer!

October 22, 2015

From blackanddeckerappliances.com

Nice little machine!

Would Recommend

There are a number of negative reviews on this site, but mine won't be another. I've bought this coffee maker twice, the second time only because I broke the carafe and a replacement was only a few dollars cheaper than an entirely new machine. I used the first one for years without a problem and it was still working when I replaced it (due to the broken carafe). I've had this current one for about year now and it too has been without issue, and I feel it makes a great cup of coffee! So, to each ...

October 15, 2015

From blackanddeckerappliances.com

So-o-o Disappointed

Would Not Recommend

I've bought many Black & Decker products over the years and have found this to be a very reliable brand - until now. This coffee maker is no longer working properly and it's less than 1 year old. If I only want to make 3 or 4 cups - the reservoir doesn't fully empty during brewing. I'm going to check the service website to see if I can get a replacement. Other than that, I was very happy - nice small footprint - no issues with "plastic smell" as many others noted. Another feature I like is that ...

September 20, 2015

From blackanddeckerappliances.com