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White 5-Cup Coffee Maker

Ratings & Reviews for BLACK & DECKER White 5-Cup Coffee Maker

2.8
100
Review
 2.8 out of 5
100 Reviews


42% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The coffee maker has a mixed reception. Some customers are satisfied with its simple design and ability to brew good coffee, but many report issues such as the carafe breaking easily, the coffee maker stopping working after a short time, and the coffee having a bitter or sour taste. The overall quality and reliability of the product seem poor, leading several customers to say they would not purchase this model again.

Customer review summary generated by AI, including incentivized reviews.
100 Customer Reviews

Glass shattered

I like this coffee machine but then the glass broke in just a few months. I didn’t even drop it or anything it just broke.

December 17, 2018

From blackanddecker.com

My carafe broke!!!!

Would Recommend

Great machine perfect for my office! My carafe broke. How can I order a replacement?

November 30, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker DCM600B. I'm glad that your coffee maker has performed well, but I'm sorry to hear th...

Customer ServiceDecember 4, 2018

Perfect size!

Would Recommend

I bought this coffee pot over a year ago to have on my desk at work. It's the perfect size and I have had no issues with it whatsoever and I use it every single day. I did break the carafe yesterday though and I am in the same boat that I'm unable to find a replacement carafe online for Black and Decker that is the right size for this pot. I see other people have had this issue as well. Help, I need my little coffee pot back to make it through my day at work!

November 28, 2018

From blackanddeckerappliances.com

Great for Dorm!!

A lot of these reviews are really negative, but I have no problem with my little coffee maker! It is perfect with my little coffee bar in my dorm, I use it to make iced coffee by brewing 5 cups and then putting it in a glass jar in my fridge! I am a coffee fanatic and this machine is perfect, especially on a budget.

November 6, 2018

From blackanddecker.com

Great size, broke carafe though :(

[This review was collected as part of a promotion.] This is the perfect size for the 2 of us, but the carafe broke and I can't find a replacent anywhere :( Can you help? I'm tired of using my measuring cup as a substitue carafe. Lol

October 30, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear about the trouble you’ve experienced with your coffee mak...

Customer ServiceOctober 31, 2018

need a new carafe

Would Recommend

Love this little coffee maker - perfect for two coffee drinkers. Our carafe broke. How can I order a replacement?

October 21, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker DCM600B, and thank you as well for taking the time to work with me on a solution. I'm...

Customer ServiceOctober 23, 2018

NOT HOT COFFEE

Would Not Recommend

Just disappointed...5 cup coffee maker makes barely warm coffee ,....makes 5= 6 ounce "cups" (although a cup is 8 ounces)....just fine for senior bachelor and the price was good. But the cold coffee- bad....: (....making the price ,..bad. Cannot even take it back as I have misplaced the bill : (..... Normally read product reviews,...sorry I did not on this purchase.... Back to instant coffee.

September 28, 2018

From blackanddecker.com

on and off switch

Would Recommend

I bought my 5 cup coffee maker about 5 months ago and I make coffee everyday before work my week off started off bad due to the on/off switch broke off so I can not use it overall it works good just need to know if the switch can be replaced or do I need to throw it away and buy a new one

July 6, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m glad that your coffee maker was working well initially, but I'm sorry t...

Customer ServiceJuly 9, 2018

not worth the money

Would Not Recommend

I received this coffeemaker as a gift two years ago. Since I already had a Mr. Coffee and it was still working fine, I decided to store this one until I needed it. A week ago my Mr. Coffee gave up after 6 years of daily use. I got out the black and decker and I am truly disappointed. I made a pot of coffee and found that I only had about 2 cups. The rest of the water was all over my counter. I turned it over and discovered that the water was leaking out of the bottom of the coffee maker....

June 26, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker Coffee Maker, and for taking the time to work with me on a solution. I'm happy to adv...

Customer ServiceJune 27, 2018

Works Great

Would Recommend

Not sure what the negative reviews are all about. This coffee maker is simple and makes great coffee. My wife and I drink a cup each every morning. I set it up before we go to bed and switch it on in the morning. Coffee is ready in about 5 minutes and it's excellent. We have owned this one for three years with absolutely no problems (except trying to find a replacement carafe). We actually own two, as we purchased one for our RV.

April 16, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m thrilled to hear that your coffee makers have been serving you so well,...

Customer ServiceApril 18, 2018

5 Cup Coffee Maker

Would Not Recommend

This coffee maker has 48 reviews of which 12 are 2 of 5 stars and 19 are only 1 star! I simply does not work and should be taken off the market. It turns the water to steam which makes the kitchen feel like a sauna and virtually no water or steam goes through the filter to the pot. It simply does not make a pot of coffee. I expected more from a Black and Decker product.

February 21, 2018

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear about the trouble you’ve experienced with your coffee mak...

Customer ServiceFebruary 22, 2018

Stopped working over night

I am using this for the past 4 months or so. last week it stopped working and wouldn't heat the water at all. Though the light turns on, the water is never heated. I was browsing online for a possible cause and I see that the heating coil, temperature fuse or the ceramic relays could be the cause of I am not able to find spares. Either ways it is terrible news that my 4-month-old coffee machine has stopped working all together!

December 15, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear that your coffee maker has stopped brewing so soon. The ...

Customer ServiceDecember 18, 2017

5 cup black coffee maker

Would Not Recommend

I bought this coffee maker for my apt since it's usually just me. I followed through with all the instructions, so far so good. The next day I made coffee, and later found that it had dripped all over the counter. I washed it and checked for cracks and didn't see anything. I tried it again two more times after that and still found coffee under the machine and counter. Apparently the drip is coming from the metal ring on the carafe.

November 13, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear that your coffee maker’s carafe has been leaking. The sa...

Customer ServiceNovember 17, 2017

5-cup coffee maker

Would Not Recommend

I bought this coffee maker 4 days ago. I did the initial run through a cycle with water to clean out.....worked fine. The next morning I made a pot of coffee and it leaked all over the counter! The next two days, worked great. I'm reserving judgement until I've had it a little longer. I do like the size, it's easy to clean, and it keeps the coffee hot. I'll post another review at a later date.

September 12, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear about the leaking issue you experienced with your coffee ...

Customer ServiceSeptember 14, 2017

I'm not happy

Would Not Recommend

I got this coffee maker as a gift. My friend bought it from the US. It stopped working after only 3 days. It's not brewing at all.

August 30, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to advise that this coffee maker is designed to be used in the US...

Customer ServiceAugust 31, 2017

Very simple coffeemaker

Would Not Recommend

I just wanted a coffeemaker that makes coffee in small amounts because I am the only one in my house that drinks coffee. This one suits me fine. There is no clock or timer etc. There is only one thing I don't like and that is that I think the coffee should be just a little bit hotter.

June 7, 2017

From blackanddeckerappliances.com

What a joke!

Would Not Recommend

I literally just bought it and I'm about to throw it out. Takes 15 minutes to brew one cup of coffee. Why did you even make this coffee maker B and D?!! Horrible don't waste your money

April 21, 2017

From blackanddeckerappliances.com

Terrible design

Would Not Recommend

I drink like 5 to 10 cups of coffee and this machine is junk. Water comes over the basket container on to the warmer.

April 4, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear that your coffee maker has been overflowing the brew bask...

Customer ServiceApril 4, 2017

Lasted 20 months

Would Not Recommend

I bought this July 2015 after moving to NY. I've used it once every day since, brewing between 1 and 2 cups of coffee at a time because I'm a busy healthcare provider who needs her coffee every day. Then a week ago it stopped working. The on/off light turns on but nothing brews. This is despite cleaning it periodically with vinegar-water as per the instructions. Very disappointed this product did not last longer as it is the perfect size for my NYC apartment. My grandfather always had Black and ...

April 4, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600B. I’m sorry to hear that your coffee maker has stopped brewing correctly. Th...

Customer ServiceApril 4, 2017

Small life

Would Not Recommend

Was working well, but exactly 3months after purchase it stoped working. Do I need to buy a new one every 3 months???

March 18, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m sorry to hear your coffee maker stopped brewing. The satisfaction of o...

Customer ServiceMarch 20, 2017