Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed reception. Some customers are satisfied with its simple design and ability to brew good coffee, but many report issues such as the carafe breaking easily, the coffee maker stopping working after a short time, and the coffee having a bitter or sour taste. The overall quality and reliability of the product seem poor, leading several customers to say they would not purchase this model again.
Customer review summary generated by AI, including incentivized reviews.Very easy to use!
Would RecommendI love coffee and I love my coffee maker. Always buy black and decker coffee makers because they last. This coffee maker is very simple to use and my coffee comes out great every time! Classic.
From blackanddecker.com
Switch breaks
Would Not RecommendWe have bought 4 of these so far. We love the pot and the coffee it makes but 4 times!!!! the red toggle switch button has broken in half
From blackanddeckerappliances.com
disappointed
Would Not RecommendA friend knows how I live coffee, he buys me a Black and Decker 4 cup maker. I got it for a Valentines present. I cannot seem to make it brew and I have had coffee makers in the past but this is new and ridiculous. i don't know wjy it does not brew and I am too embarrassed to let my friend know it does not work.
From blackanddecker.com
Easy to use coffemaker
Would RecommendI have been using this for about 4 years now. It's a great product for my daily cuppa. But a few days ago the carafe broke. Where do I find a 5-cup replacement carafe?
From blackanddecker.com
Not as advertised.
Would Not RecommendI specifically purchased this coffee maker as it had an auto shut off. Our Black & Decker one at home has it and is an awesome machine. The store advertised it as auto shut off - YES and even this website leaves you wondering as the description reads "coffee stays hot for one hour" - well what happens at the end of that hour? Nothing. The plate and everything stays on and hot. It is being returned. I found another brand to purchase.
From blackanddecker.com
Simple and efficient!
Would RecommendI'm not quite sure why this coffee maker got bad reviews. Must be bad luck. I really like this coffee maker! I've had a couple of Keurig machines and found them to be an expensive and wasteful way of making coffee. This B&D machine is very simple to use and easy to clean. I need to use two K-cups to make the amount of coffee drink. It's much easier to make my servings with this coffee maker. Love the hot plate that keeps the coffee hot until I get to it. My wife and I love it.
From blackanddecker.com
simple and easy to use
Would RecommendPerfect size for small spaces. Super easy to use and keeps coffee hot. No complains.
From blackanddeckerappliances.com
Disappointed
Would Not RecommendI bought this coffee maker about a month ago, and I was really enjoying it! But yesterday when I was washing the pot, it broke :(. I have been looking everywhere for a replacement, but I can’t find one anywhere that is less than purchasing a whole new coffee maker.
From blackanddecker.com
Great features
Would RecommendPerfect size for me as I am single and the makes the coffee quickly.
From blackanddecker.com
wonderful
Would RecommendI had mine for 5 years and love it. But it died this morning
From blackanddecker.com
Very Good
Would RecommendI bought this yesterday and am so happy that i did
From blackanddecker.com
Poor Quality
Would Not RecommendI was so excited about my new coffee maker. It works great, except that about 6 months after I bought it, it cracked all the way up the side out of nowhere and started to leak everywhere. I got it as a gift so I can exchange it for a new one :( I would not buy this product again.
From blackanddecker.com
Keep looking...
Would Not RecommendThis is my fourth Black & Decker 5 cup coffee maker over many years and I am now officially done with them. Water leaked all over my countertop with this latest one; what a mess and ridiculous that this passed any sort of quality control. Shame on you Black & Decker.
From blackanddecker.com
good
Would Recommendthats a good coffee machine, we looking for one with froster now but this machine work for us long time and we can't say anything bad about just we drink around 8 cups of coffee daily (yes its probably not that good ) if you looking for easy, stable and compact coffeemaker - thats best choice for you!
From blackanddeckerappliances.com
Limited lifespan
Would Not RecommendI’ve used this for about 4 years. Halfway, through brewing my last pot, the coffee maker stopped working. The switch still illuminates when turned on, but it will not heat the water, and the hot plate stays cool to the touch.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker coffee maker. I’m sorry to hear about the trouble you’ve experienced with your coffee...
Replacement carafe
Would RecommendMy coffee maker (model DCM 600W) works fine and is very appropriate for the amount of coffee I need each morning. However, the carafe broke and I am in need of a replacement. How do I go about obtaining one?
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker DCM600W. I’m glad that your coffee maker has been serving you well, but I’m sorry to...
Makes coffee taste bitter or sour?
Would Not RecommendThe coffee maker makes the coffee tastes bitter. I'm glad I'm not the only one who found this. I thought I was doing something wrong. I tried so many coffee brands and all taste bitter.
From blackanddecker.com
Handy but carafe needs tender care
Would RecommendWe bought this during the boxing week but found that there is a crack in the carafe. It is broken within a month and have to find a replacement. Other than that, it is worth. How to order a replacement carafe ?
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker DCM600W. I'm sorry to hear that your carafe needs to be replaced, but I'm happy to a...

Thank you for offering your feedback regarding your Black+Decker Compact Switch Coffee Maker. I’m sorry to hear of the experience you're having with t...