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7in1 20-ft 3 -Speed Upholstery Garment Multipurpose steam cleaner

Ratings & Reviews for BLACK+DECKER 7in1 20-ft 3 -Speed Upholstery Garment Multipurpose steam cleaner

4.4
146
Review
 4.4 out of 5
147 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The steam mop is highly effective at cleaning various surfaces, including floors, grout, and countertops, using its powerful steam function. It comes with a range of useful attachments that allow it to be used for diverse cleaning tasks. The product is easy to set up, use, and maintain, with a large water tank. It is lightweight and maneuverable, making it easy to clean hard-to-reach areas. The steam mop provides an eco-friendly cleaning solution by eliminating the need for harsh chemicals.

Customer review summary generated by AI, including incentivized reviews.
147 Customer Reviews

It does not stand up on its own

Would Not Recommend

Works well

March 7, 2026
Verified Purchaser
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Must have!

Would Recommend

I wish I found this sooner! Very easy to use and beyond effective. It’s a must have in my opinion.

December 18, 2025

From blackanddecker.com

Would Not Recommend

I liked it at first, but then developed leaks. I was able to patch them but then the handle broke away from the water chamber pulling it out to fill it up more and it sent creaks outward like a stone to wind shield does, & sadly nothing worked to fix it. it was lite used, due to my health, yet broke

March 20, 2025
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Response from SBD_Product Expert

Hello Christy. We appreciate your feedback on the Steam Cleaner. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc....

SBD_Product ExpertMarch 24, 2025

OVERCHARGED

Would Not Recommend

It was on sale for $126.96 and they charged me $199.99!!!! $73 more. The whole point of getting it was the Black Friday Sale! How am I even going to ship it back? Completely ripped me off.

November 25, 2023
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Response from SBD_Product Expert

Dear Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any d...

SBD_Product ExpertNovember 27, 2023

Save time with a steam mop rather than manually

No more getting down on my hands-and-knees for 2-3 hours cleaning tile/stone flooring with a cloth/scouring pad and bucket of hotwater w/suds. I'm surprised how much time i save which is now reduced to about 30 minutes (sometimes less) covering the same area so i appreciate the extra time i have to do other things. The heat/mop features are very effective. The wire brush helps get grime out faster than my previous manual ways.

August 9, 2023

From blackanddecker.com

Many Choices

Would Recommend

I like that all attachments are included

July 3, 2023
Verified Purchaser
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They are sending reused items as replacements

Would Not Recommend

It’s open boxed and someone has used this.

June 30, 2023
Verified Purchaser
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Response from SBD_Product Expert

Hello Dray, I appreciate your feedback. I would like to speak to you about the experience you had with HSMC1361SGP. Please contact support at WECARE&...

SBD_Product ExpertJuly 1, 2023

Best Mop Ever!

Would Recommend

I freakin love this thing. I hate housework so much and mopping is the worst. With a regular mop there's the stupid bucket you have to fill up, then the water gets cold, and afterwards you have to wash out the bucket and mop - the whole thing is such a hassle. This steam mop is the greatest thing ever. I actually look at my dirty kitchen floor and think "Oooh it's time to mop!" It heats up super fast, it doesn't need any chemical cleaner, it cleans great and when I finish I just throw the mop pa...

June 19, 2023

From blackanddecker.com

Wife loves it and that's all that matters

Would Recommend

Our property is semi-rural in West Texas. That means plenty of dirt, dust tracked into the house. Add to that three dogs and a cat with loads of shedding hair on laminate wood floors. This steam cleaner worked on the floors beyond our expectation. Everything is so clean at least for a few days until the the dirt/dust/hair returns but for those few days between cleaning my wife is happy.

May 24, 2023
Verified Purchaser
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Cut the tape and open all boxes before leaving

Would Not Recommend

Had to return it to the store. All the major components were missing from the box. Really anger. Screwed up my schedule and cost me money. No apology from the store.

March 19, 2023
Verified Purchaser
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a Lot of bang for your buck

Would Recommend

I just got mine today and I was surprised it can do so much for the small price. I was just looking for a steam mop and found this. I got what I wanted and more. The extra pads alone are a big win since all mops I've bought force you to buy extra pads separately. Then with all the other options, that put it over the top for the price. On top of that, this isn't some generic brand. I'm still amazed at this find. It took all of 3 minutes to do a quick pass in my kitchen mopping. I was already in t...

February 28, 2023
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Response from SBD_Product Expert

Hello, appreciative customer Thank you for taking the time to provide your feedback on the Vacuum ( Model #HSMC1361SGP) and I'm sorry to hear ab...

SBD_Product ExpertMarch 8, 2023

It's a little expensive, but worth the money.

Would Recommend

The product is versatile, allowing me to clean in ways that I could not before.

February 10, 2023
Verified Purchaser
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Love it BUT

So i absolutely LOVED the steam mop for the time I was able to use it. The hand attachment was probably my favorite but when I went to use it recently it wouldnt turn on (wasnt the outlet) for the price I would have hoped that the mop would have lasted much longer than it did especially since it wasnt used super frequently. If the mop would have lasted it would definitely have gotten 5+ stars

October 19, 2022

From blackanddecker.com

Response from Social Media

Hello. Thank you for your feedback regarding this Steamer. I am sorry to hear you are unhappy with this product and would be more than happy to assist...

Social MediaJanuary 24, 2023