Ratings may include incentivized customer reviews.
What Customers Are Saying
The cordless handheld vacuum is a powerful and compact cleaning tool with strong suction, making it effective for quick cleanups and hard-to-reach areas. Customers praised its lightweight design and ease of use, though the battery life of around 10-20 minutes before needing a recharge was a common drawback. Some users also reported issues with the battery degrading over time, leading to the vacuum becoming unusable after a couple years of use.
Customer review summary generated by AI, including incentivized reviews.Great Little Vacuum
Would RecommendHave owned product for many years. Found it very reliable and strong in pickup dust and dirt. Filter is easy to clean and/or replace. Would strongly recommend
From blackanddecker.com
Great handheld vacuum
Would RecommendThis handheld vac has powerful suction. Really like the swivel nozzle and pop-out brush.
Verified Purchaser
Pivots were the best til now
Would RecommendThe Pivot is my favorite portable hand vac for its compact footprint and strong suction. I've probably gifted 6 Pivots to friends and family and have 3 in the house now. Unfortunately, the last 2 Pivots I bought will not charge up and are sitting brandnew in a box. What a quandry! I plan to con- tact B&D for help.
From blackanddecker.com
Horrible run time!
Would Not RecommendI have had a Dustbuster Pivot Vac for a little more than 6 months and it now will not hold a charge for more than 3 minutes. This is unsatisfactory. What can be done?
From blackanddecker.com
Hello JJH6. I appreciate your feedback on the dustbuster® PIVOT VAC™ Cordless Handheld Vacuum, Extendible Crevice Tool, Pivot Nozzle, Strong Suction B...
Heavy duty
Enjoy this product Very good very helpful cleaning up small debris around the house very powerful efficiency is good and the folding mechanism Overall is very nice
From blackanddecker.com
Convenient and More Powerful!
This excellent compact workhorse is easy to use and very convenient for household spruce-ups and spills. This current generation vacuum is more powerful and holds a charge longer than previous models.
From blackanddecker.com
6 years
I received this product December 2019 and I love it! I use it everyday for my car or in my house. I am now having a little problem that when I use it it turns off. After 6 years. It may be the battery?
From blackanddecker.com
No wide mouth nozzle attachment
Would RecommendDoesn’t have a wide mouth nozzle atrachment. Otherwise good vac
From blackanddecker.com
Hello KJF1, I appreciate your feedback on the hand vacuum and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We will ...
EZ folding, charging, emptying but no accessories
Would RecommendI like the folding feature and the ease of placing it in the charger base. Also it is easy to empty. Also like the folding brush at at the tip. Missed any attachments that could help it get into crevices and corners.
Verified Purchaser
Charging base is too flimsy
I have bought two of these in the past decade. Both are still in use. No problem with either vacuum but the charging dock is too flimsy and doesn't always charge.
From blackanddecker.com
Good Hand Vac, ridiculous charger
Would Not RecommendDecent hand vac... I have had these for 25+ years...works fine...BUT this stupid charging base makes ZERO sense. Adds another cluttering countertop item and you cant charge it when its stored on the INCLUDED wall hanger! Make it make sense!
From blackanddecker.com
Hello valued Black and Decker customer, Thank you for your feedback on the dustbuster® 20V Pet Cordless Handheld Vacuum, Powerful Suction BDH2000L. Yo...
The 20v. Pivot Vac That is not Dependable
Would RecommendI've used Dustbusters for years and have never had any problems. I bought the 20v. Pivot Vac last week online because I wanted the extra power and the easy storability of the product. I wish I had read the reviews because I'm having the same problem: the battery doesn't hold a charge. I plugged it in overnight in a warm room and still nothing the next day. I'm so disappointed.
From blackanddecker.com
Hello Kathy. I appreciate your feedback on the dustbuster® PIVOT VAC™ Cordless Handheld Vacuum For Home & Car BDH2000PL and I'm sorry to hear that...
Dead on Arrival.
Would Not RecommendReally difficult to open and close the lid on the filters, battery came dead as I'm getting no LED lights, instruction manual I found online is no help at all. Doesn't work.
From blackanddecker.com
Hello, ImGettingVEryAnnoyed I appreciate your feedback on the dustbuster® PIVOT VAC™ Cordless Handheld Vacuum For Home & Car BDH2000PL, and I'm so...
Super handy, good purchase
Would RecommendLove it with one caveat: the filter is hard to get out with my weak hands. Maybe I’m doing it wrong. Please post a how-to video showing how to disassemble for cleaning. Super handy with a messy toddler in the house. I haven’t had problems. The reviews are varied, but it has been a good purchase for our family. I recommend based on my experience.
From blackanddecker.com
Good power, poor life.
Great vac but long term battery life is not great. After a year of occasional use the vac won't hold a charge and will turnn off in under one min. The batteries are shot and are not easily replaceable when the rest of the vac is still in fine shape. If batteries were replaceable then vac would be fine but now it's destined for the trash. What a waste.
From blackanddecker.com
Hello. We appreciate your feedback on the BDH2000L. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pri...
Stopped working
Would Not RecommendBought this in 2022. We used it less than 30 times. Something was wrong with it as the suction was not great and it became so loud we were convinced something was off. Then if we were to turn it sideways while on, we would smell burning plastic. It seemed dangerous to plug in or use at that point. Shopping for a new one now
Hello Damian, I appreciate your feedback on the BLACK+DECKER Cordless Car Handheld Vacuum Cleaner Model #BDH2000PL, and I'm sorry to hear it ...
Pivot Lithium 20vmax
I have had the pivot vacuum for 2+ years. The collection bin door broke but I am still able or was able to use it until recently. It would not recharge. I thought it may have been the base so I replaced it but it still doesn’t charge. I read online that several customers were having the same issues as me. So, I will attempt to contact Black and Decker and based on their response will purchase another item from them or go to another (probably Chinese) product. In my opinion this product should ...
From blackanddecker.com
Hello, I appreciate your feedback on BDH2000PL and I am sorry to hear the the bin door broke and it no longer charges. Your satisfaction is our top pr...
design fail
Would Not RecommendWhen attempting to mount the charging base to the wall, I found that the lower clearance hole intended for screw insertion does not align with the actual mounting hole, which prevented proper attachment.
From blackanddecker.com
Hello. We appreciate your feedback on the BDH2000PL. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pr...
Love it
After three years of frequent use, it still works like new. Outstanding product.
From blackanddecker.com

Hello SuzMcA, I appreciate your feedback on the BDH2000PL dustbuster® PIVOT VAC™ Cordless Handheld Vacuum, Extendible Crevice Tool, Pivot Nozzle, Stro...