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Custom Riviera Complete Aluminum Mini-blinds

Ratings & Reviews for LEVOLOR Custom Riviera Complete Aluminum Mini-blinds

4.0
139
Review
 4 out of 5
139 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Many customers are satisfied with the quality, appearance, and ease of installation, but some have experienced issues such as missing or incorrect parts, defective products, and problems with the installation process. The product's functionality and look have been praised, but the customer service has been inconsistent, with poor communication and difficulty resolving issues.

Customer review summary generated by AI, including incentivized reviews.
139 Customer Reviews

Bad brackets

Would Not Recommend

The brackets are useless. We called levelor for brackets we can actually use & they won’t fed ex them. It is taking forever to get. Hopefully they will work. We now have a window with no blinds on it facing my neighbor house. I don’t know if I like the blind because we can’t install it.

December 24, 2024
Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that you are waiting on the brackets. I can understand your frustration. Please reach out to us at 1-800-538-6567, one of our r...

LevolorProductExpertDecember 26, 2024

Quality

Would Recommend

Easy install great product

December 20, 2024
From Custom Riviera Select Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...

LevolorProductExpertDecember 26, 2024

Make sure the sale consultant is knowledgeable.

Would Not Recommend

Product is solid and of good material.

December 13, 2024
From Custom Riviera Classic Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

Ruthie, thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to ...

LevolorProductExpertDecember 17, 2024

Whatever happened to customer service?

Would Recommend

What I love about these blinds is they are lighter weight, aesthetically pleasing and easy to maneuver up and down with the push button at the bottom of the blinds. They were also easy to fit into my previous levolor blind clips without having to install the new brackets. I bought 3 sets and all three look wonderful. However, what I didn't like was that one plastic end popped off of one end when I first removed it from the packaging. It appeared the blind slat was too long and that is why the pl...

December 7, 2024
From Custom Riviera Classic Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that the replacement blind was received with parts not able to fit correctly. Thank you for taking the time to bring this to ou...

LevolorProductExpertDecember 10, 2024

Shipping takes longer than expected but worth it

Would Recommend

Made to fit perfectly

December 7, 2024
Verified Purchaser
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Response from LevolorProductExpert

Jane, thank you so much for your comments. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to i...

LevolorProductExpertDecember 10, 2024

The product is very good

Would Recommend

Instructions not clear. But after installing the first one 4 hours later the second one was very easy

November 25, 2024
Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...

LevolorProductExpertNovember 26, 2024

My sales rep. Was very nice Akron Arlington store

Would Recommend

Love my new kitchen blind.

November 24, 2024
From Custom Riviera Classic Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comments. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve...

LevolorProductExpertNovember 26, 2024

Quality Blinds

Would Recommend

Liked everything

November 18, 2024
Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comments. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve...

LevolorProductExpertNovember 19, 2024

Not yet received

I have not received them yet, and when I do a Lowes contractor will be installing them. Then I’ll be happy to review!

November 7, 2024
From Custom Riviera Classic Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that you have not received your blinds. Thank you for bringing this to our attention. Please reach out to us at 1-800-538-6567,...

LevolorProductExpertNovember 8, 2024

Two times is a charm.

Would Recommend

It took 2 times for Levelor to get my blinds right. Second order was fine.

November 6, 2024
From Custom Riviera Classic Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

William, I'm sorry to hear that your blinds came in incorrectly. Thank you for taking the time to review the product. I'm glad the issue was ...

LevolorProductExpertNovember 7, 2024

Great Service and Blind

Would Recommend

First blind sent had a manufacturing defect. Levolor directed me back to Lowes and both Lowes and Levolor worked to make it right, and in a quick turn around. The blind is perfect now.

November 1, 2024
Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comments. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve...

LevolorProductExpertNovember 5, 2024

I can now sleep past sunrise!

Would Recommend

Great service. The Lowe’s team member spent the right amount od time with me. She got me the right product and ordered it a way to save me money. The product came on time; was in great condition; and was easy to install.

October 29, 2024
From Custom Riviera Classic Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...

LevolorProductExpertOctober 31, 2024