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Custom Riviera Complete Aluminum Mini-blinds

Ratings & Reviews for LEVOLOR Custom Riviera Complete Aluminum Mini-blinds

4.0
139
Review
 4 out of 5
139 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Many customers are satisfied with the quality, appearance, and ease of installation, but some have experienced issues such as missing or incorrect parts, defective products, and problems with the installation process. The product's functionality and look have been praised, but the customer service has been inconsistent, with poor communication and difficulty resolving issues.

Customer review summary generated by AI, including incentivized reviews.
139 Customer Reviews

Missing parts

Would Not Recommend

There is a part missing and when I called Levolor they said call Lowe’s. When I called Lowe’s they said call Levolor. When I told the Lowe’s CSR what the problem was, she said the missing part would be sent via USPS. It’s been almost 2 weeks and still no part.

April 21, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that you have not received your parts. I can understand your frustration with such a long wait. Please reach out to us at 1-800...

LevolorProductExpertApril 24, 2024

Low Quality

Would Not Recommend

Received incorrect mounting Brackets, model requires "STYLE 1 Bracket" but style 2 bracket shipped So we cannot hang the new blinds, Please send corect brackets ASAP, ALSO Low Quality compared to previous Levolor blinds

April 19, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

James, I'm sorry that you received the incorrect brackets. Please reach out to us at 1-800-538-6567, one of our product specialist will be able t...

LevolorProductExpertApril 22, 2024

Valance Slat Replacement Problem

I ordered blinds for 11 windows. There is a nick in the paint on one of the valance slats. In order for me to get it 'fixed' I am required to take down the whole blinds from that window, take it to the store and reorder the whole window blinds. Only one small slat replacement would be required. This seems like a major waste of time and money.

April 16, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that the blind was damaged. Unfortunately, we are unable to order the valances separately for this product. Your comments will ...

LevolorProductExpertApril 17, 2024

too short too late

Would Not Recommend

too short to late

April 14, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that the blinds were too short. Thank you for bringing this to our attention. If you would like to reach out to us, we can be c...

LevolorProductExpertApril 15, 2024

Great Blind

Would Recommend

Blind is 1 and a half inches too short.

April 14, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that the blinds were too short. Thank you for bringing this to our attention. If you would like to reach out to us, we can be c...

LevolorProductExpertApril 15, 2024

Don’t be in a hurry to get them.

We have never received our product. They said two weeks, now they say maybe two more weeks.

February 13, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that you have not received your blind. Please reach out to us at 1-800-538-6567, one of our representatives can assist in getti...

LevolorProductExpertFebruary 14, 2024

will not be delivered on time

Would Not Recommend

still have not received

February 11, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that you have not received your product. Thank you for bringing this to our attention. Please reach out to us at 1-800-538-6567...

LevolorProductExpertFebruary 13, 2024

Blind was cut to wrong size and had to be returned

Would Not Recommend

Blind was cut to the wrong size. Lowe's refunded my money.

January 20, 2024
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that the blind was received in the wrong measurement. Thank you for taking the time to bring this to our attention. If you woul...

LevolorProductExpertJanuary 23, 2024

Good but not as as the one that I remember.

Would Not Recommend

The blind has a slight bend about 1/2 way in the middle

December 29, 2023
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

I'm sorry to hear that there is a bend in the blind. Please reach out to us at 1-800-538-6567, one of our product specialists can assist in getti...

LevolorProductExpertJanuary 3, 2024

Same as above

Would Recommend

Stephanie helped us with the process of the blinds that we purchased. She also referred us to Rico the installer. He did a great job. We were so pleased with the blinds that we order for our leaving and dining room windows that we also order the same kind for our second floor windows. Stephanie went above and beyond to help us with everything Great job both of you. We're very pleased. Maria & John

December 14, 2023
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...

LevolorProductExpertDecember 15, 2023

Excellent Quality Product

Would Recommend

Very high quality, easy to install with clear instructions except for the valance. It took a few minutes to figure the valance out.

October 19, 2023
From Custom Riviera Aluminum Mini-blinds Verified Purchaser
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Response from LevolorProductExpert

Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ...

LevolorProductExpertOctober 20, 2023

Levelor blinds satisfaction

I installed this product 30 years ago and they worked fine! When I moved recently, I ordered Levelor again and they are perfect for my space.

April 29, 2020
From Custom Riviera Aluminum Mini-blinds
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Easy as pie

Easy to order online. More options on the site than I expected. Took measurements and everything fit perfectly. Never had to leave my home, since they sent me color samples before my order.

April 3, 2020
From Custom Riviera Aluminum Mini-blinds
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Beautiful Shades!

I purchased the customized window shades online in brushed aluminum for my newly renovated bathroom and it enhanced the white and gray theme throughout the space. The shades have a nice solid feel. Great value for the price as I bought it during a window blind sale. If you are looking for a good product with plenty of color selections then this is it! I had the correct window measurements and the shades were cut perfectly. I am very happy with this purchase and plan to replace the remaining wind...

February 27, 2020
From Custom Riviera Aluminum Mini-blinds
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